Lincoln of Cincinnati

When you arrive, Gary greets you with a smile. Gregg or Roger describe in detail what needs to be done to your car. Upon payment, Kayla or Debbie are friendly and prompt with your keys. Tim helped us w Roger describe in detail what needs to be done to your car. Upon payment, Kayla or Debbie are friendly and prompt with your keys. Tim helped us with our last purchase (10/13?) and Lisa was knowledgeable with the paperwork involved. I enjoy the warm friendly service of this dealership. I will continue to service my cars at Montgomery Lincoln and will probably purchase my next car from this dealership. My service this time took a lot longer than expected and Gregg explained the reasons for the delay. Thankfully they found a problem before it became a real problem. During my time at the dealership, Tim, Gregg, Roger, Gary and others came to speak with me. The waiting room is comfortable with the television (I wish it had more stations!) and magazine selections. The three hours that I was at this dealership almost flew by due to the friendliness of the employees of Montgomery Lincoln. I have been a proud Lincoln owner since 1989. More

First of all, we have used this dealer for over 30 years, through 3 locations. We used to be a Mercury family and when they stopped making Mercury's, my husband said, "I guess we'll have to switch to Ford". through 3 locations. We used to be a Mercury family and when they stopped making Mercury's, my husband said, "I guess we'll have to switch to Ford". I said "no we won't, we will buy Lincoln's because I don't want to leave this dealer. Greg Seiter has been in their service department as long as we have been going there, and no one is more honest than Greg. He has always treated us right. When I take my car to this service department, I know I can trust them not to make repairs that aren't necessary. The sales department at this dealership is absolutely awesome! They make buying a car a great experience. Greg Gaver has sold me two cars, my Mercury Milan and now my Lincoln MKZ. The one thing I don't like from a car dealer is to be pressured into buying something and that has never happened here. They genuinely want to help you find the car that will make you happy. This trip I was buying a car for myself and one for my daughter and I wanted to buy both from Greg Gaver. However, my daughter wanted a Jeep, so much to my dismay, I had to go to that dealer to make her happy. This was my first visit where I met Lisa Coleman, and like the other members of the Montgomery Lincoln team, she was warm and friendly and made the financial part of the transaction very easy. This dealer deserves your highest award in sales and service! As long as I'm alive and this dealer is in business, this is where I will go. Very sincerely, Jan Machnovitz More

Our First Hybrid -- Lincoln MKZ We were promptly greeted and Chris Webb shared a lot of knowledge during our first test drive. We'd never driven a hybrid, so he was quick to demonstr We were promptly greeted and Chris Webb shared a lot of knowledge during our first test drive. We'd never driven a hybrid, so he was quick to demonstrate unique features. Andy Buck and Lisa Coleman gave us a full disclosure of lease terms and answered our questions. We didn't decide immediately, but Andy and Chris stayed in touch and we came to a final agreement via email and telephone. When we returned to test drive the selected vehicle, Chris rode with us again and shared new knowledge he'd learned from Lincoln staff on improving hybrid efficiency. This was our first experience with Lincoln and were looking forward to visiting Montgomery Lincoln each time we need service. More

The reason for such a great review is that roger and really everyone there has been friendly, accommodating. Roger remembers what I was discussing on my last visit, reminds me of service needs I didn't really everyone there has been friendly, accommodating. Roger remembers what I was discussing on my last visit, reminds me of service needs I didn't ask for but are available, the free ones too. This is my second purchase here and the thing that kept here was the lifetime oil changes and the friendly service. Un-friendly free I don't need, not the case here. The ladies at the service counter have been very friendly and courteous. Theo has been my sales contact and always checks on me when he knows I am in for service, he sold me both my MKZ and MKS. More