Lincoln of Cincinnati
Cincinnati, OH
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Great buying experience at Montgomery Lincoln My first new car buying experience from Montgomery Lincoln exceeded all expectations, I had purchased a used car from them some years prior. The staf My first new car buying experience from Montgomery Lincoln exceeded all expectations, I had purchased a used car from them some years prior. The staff at Montgomery Lincoln is very knowledgeable about the product line, extremely friendly, and went out of there way to answer any questions I had as well as assisting in ordering my 2015 MKC. I'm very pleased with my purchase and decision to do business again with Montgomery Lincoln. I would highly recommend reaching out to Ricky Bumgardner if you are in the market for a new Lincoln. And I would highly recommend looking at Lincolns if you are in the market for a new car. More
Mongtomery Lincoln did it again! I purchased a 2012 Certified Pre-Owned Ford Fusion from Montgomery Lincoln. When I left the lot with my new car it was making some brake noises. I w I purchased a 2012 Certified Pre-Owned Ford Fusion from Montgomery Lincoln. When I left the lot with my new car it was making some brake noises. I was told by Andy Buck that the noises should go away because they recently did some brake work on the car, but that if they didn't that I could bring the car back for service. After driving the car for a couple days the noise got a little better but did not go away. I contacted Montgomery Lincoln and got an appointment for that very Saturday. I was greeted with a hug from the Business Manager Lisa Coleman thanking me profusely for my nice words about her which I reassured her were all TRUE. My sales consultant Arlene Methven made sure to come find me in the service area to make sure I was well taken care of. And I even saw Andy Buck the General Sales Manager who gave me a big smile and a hello. I was treated very well by the Service person Gregg Seiter and I am completely satisfied with the brake work they did on the Fusion. I have had no noise or problems since! I have had nothing but wonderful experiences so far at Montgomery Lincoln and when I take the car in for its first oil change I feel like I'm going to visit my friends. Great job and keep up the good work! More
Incredibly friendly and helpful After a negative experience at another Lincoln dealership, I wasn't looking forward to dealing with anymore car salespeople. But Montgomery Lincoln ha After a negative experience at another Lincoln dealership, I wasn't looking forward to dealing with anymore car salespeople. But Montgomery Lincoln had the car that I was looking for so I contacted them. I was very quickly answered by Ricky who immediately gave me a break down in costs that met the offer that I had made. I was expecting a lot of back and forth and attitude, but there was absolutely none of that. I purchased the car that I wanted for an amazing price. Greg was fantastic explaining options and paperwork and could not have been a nicer guy. Then the day after the purchase, I received a phone call from Lisa explaining that my payments would actually be cheaper because of my credit score. I can't say enough about the people here, I was really surprised that they went out of their way to make buying a car enjoyable and they treat you like a friend rather than a commission. More
Great Car Deal Greg was very knowledgeable and allowed us to stay focused on the price range and vehicle type we came to buy. This was the shortest amount of time I Greg was very knowledgeable and allowed us to stay focused on the price range and vehicle type we came to buy. This was the shortest amount of time I've ever spent at a dealer buying a car, a real plus in my book. I may have gotten better pricing for my trade-in on the private market but the other hidden values this dealer offers offset that. Free oil changes for life clinched the deal. Thanks to Greg for a great experience. More
Corey, Andy, and Lisa made the whole process very pleasurabl Corey did a great job of checking on the car prior to my coming in, since I live in Covington. After the test drive Andy introduced himself and was v Corey did a great job of checking on the car prior to my coming in, since I live in Covington. After the test drive Andy introduced himself and was very welcoming. Lisa got me a great rate and finance package. Delivery was fast and friendly. More
Awesome Experience (Ricky & the team provided great support) Ricky did a great job in helping me and my family get 3 Lincolns in one day. He was very informative and knew my family's situation very well where he Ricky did a great job in helping me and my family get 3 Lincolns in one day. He was very informative and knew my family's situation very well where he provided the best possible solution for all 3 cars. We have 3 very happy, satisfied drivers. Use of internet saved me a ton of time. Many thanks, Charles, Jamie & Hee More
Superior customer service!!! Highly recommend this dealer!! I simply cannot say enough good things about my experience at Montgomery Lincoln. From my salesperson Arlene Methven to the Manager - Andy Buck to th I simply cannot say enough good things about my experience at Montgomery Lincoln. From my salesperson Arlene Methven to the Manager - Andy Buck to the Finance Manager - Lisa Coleman, everyone treated me with the upmost respect and was so GENUINELY friendly that I felt like I had been a customer there my entire life. I received a phenominal price for the quality car that I purchased. And might I add that they had performed some brake rotor work on it prior to my purchase and it was making a noise when I test drove it. I was told that the noise should stop but if it did not that I could bring it back to have the issue resolved. The noise is still there and I have an appointment on Saturday at 1:30 to get it resolved and I have FULL confidence that the issue will be resolved. Again, I cannot say enough good things about Montgomery Lincoln and its staff. They have definitely earned my business for life and even if I found a car on another lot I would work with THEM to purchase it and NOT the other dealer. They are not only professional but they are so friendly at the same time. Andy Buck shook my hand at least 3 or 4 times and always had a pleasant smile on his face. I felt like Arlene Methven and I had been friends forever. And Lisa Coleman was so bubbly and pleasant and just made you feel comfortable about the whole finance and paperwork process. I am also recovering from a divorce and my credit suffered during my marriage so I was a little nervous about what interest rate I would end up with. Lisa Coleman was able to work a miracle and got me a heck of a deal. I would feel confident sending any of my family and friends to Montgomery Lincoln. They are running a quality high-end dealership with quality vehicles that are reasonably priced sold by professional and friendly staff. They deserve recognition for what they are doing because my experience with Montgomery Lincoln was a difference of night and day from other dealers I tried to work with. Again, I will be a customer for life and I truly can't wait to purchase my next vehicle with them which may end up being a Lincoln :) Thank you so much for making a very scary financial endeavor go so smoothly. Sincerely, Kristen Hughes More
Used car purchase Arlene was extremely helpful and would recommend others to the dealership. My experience was very good, from the time I arrived and then left with my Arlene was extremely helpful and would recommend others to the dealership. My experience was very good, from the time I arrived and then left with my BMW. More
Pleasant and comfortable. I've dealt with Tim for 34 years, that probably says it ALL! He is always very professional and knowledgeable and makes what potentially is a stressf I've dealt with Tim for 34 years, that probably says it ALL! He is always very professional and knowledgeable and makes what potentially is a stressful event - enjoyable. Lisa is terrific very organized and always prepared. Jim Wichman More
Lewis Easiest car buying experience informative, personal attention, not the usual try to close the deal sales, after test drive actually purchased the vehi Easiest car buying experience informative, personal attention, not the usual try to close the deal sales, after test drive actually purchased the vehicle over the phone. Car was ready when promised. I will shop Montgomery lincoln first for my next new car purchase. And have recommended my neighbor who is considering a new SUV. More