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Lincoln of Cincinnati
Cincinnati, OH
305 Reviews
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Showing 305 reviews
April 27, 2015
Thanks for Great Customer service. Thanks to Tim Thieman who did a great job covering all the technical aspects of the 2015 MKZ, This is truly a great car. Thanks also to Andy Buck and Thanks to Tim Thieman who did a great job covering all the technical aspects of the 2015 MKZ, This is truly a great car. Thanks also to Andy Buck and Lisa Coleman for their assistance. See you 2018. More
by sparky
Employees Worked With
Andy Buck, Tim Thieman, Lisa Coleman
April 22, 2015
great at first. ENDED UP HORRIBLE! I normally don't write reviews but I had to make an exception with Lincoln Montgomery and the lack of respect I now have for them. I went there Monday I normally don't write reviews but I had to make an exception with Lincoln Montgomery and the lack of respect I now have for them. I went there Monday with my girlfriend (who is a first time car buyer) and we made a deal with Dave Nitz on a car and signed the paperwork for a price we had negotiated. They were very nice and did everything in their power to make sure she left with the car that night. However, my girlfriend was new to her job so for the loan to go through she had to get a paystub which her first one had generated today. We were told by the supervisor Andy Buck, Dave, and the loan officer that as long as we got them the paystub today that we had no worries. We did all the paperwork, it was literally just waiting to bring proof of employment. I am in sales and I realize you can't make a long drawn out process, which is okay. But the fact that we kept our promise and we would bring it 2 days later seems fair. We were promised by all 3 people that the car would be held for us and if we needed to put down a deposit to finalize the deal, that we would be notified. I ASKED THEM MULTIPLE TIMES IF WE NEEDED TO PUT DOWN A DEPOSIT OR IF WE HAD ANY WORRIES ABOUT THE CAR BEING SOLD. WE WERE ASSURED THAT THE CAR WAS BEING HELD FOR US AND WE WOULD BE NOTIFIED TO COME AND PUT DOWN A DEPOSIT. So today the loan officer calls my girlfriend and tells her to go ahead and bring her paystub down and we would start the process. Somehow between the time my girlfriend spoke to the loan officer and the time she got there, the car had been sold. I wasn't personally with my girlfriend, when she got to the dealership, but she thought Dave was joking with her. Being a first time car buyer, this is a HUGE deal to her and she is devastated. We have been car shopping for her for months now and we finally found a car she loved for a good price. The fact that the dealership never notified us is ridiculous! I would never recommend this dealership to anybody and they are just out to make a extra buck. I wish I could do more than write a review to show how upset my girlfriend and I truly are, but hey life goes on. You will deal with a couple of sleezy car salesman in your day, but I can guarantee you that Montgomery Lincoln will never get my business or anybody I'm affiliated withs business. I will also talk very poorly about them to anybody I come into contact with looking to buy a car. I am in sales with Verizon Wireless whom has 102 million customers. Don't worry, any customers I come into contact with, will never do BUSINESS WITH YOU OR YOUR SHADY CAR SALESMAN. Thanks for nothing but wasting my time and for going back on everything you promised. More
by salesman101
Employees Worked With
Andy Buck, Dave Nitz
April 20, 2015
Great experience with Arlene, Lisa and Andy! This was a very efficient, friendly and professional trip to buy a car from out of town. They made everything easy. I would highly recommend them at This was a very efficient, friendly and professional trip to buy a car from out of town. They made everything easy. I would highly recommend them at Montgomery Lincoln. More
by jpl1234
Employees Worked With
Andy Buck, Arlene Methven, Lisa Coleman
April 18, 2015
A Very Good Beginning! My wife and I were interested in leasing a mid-size SUV and visited Montgomery Lincoln to learn about the MKC. We spent time with John Gunther, Lisa My wife and I were interested in leasing a mid-size SUV and visited Montgomery Lincoln to learn about the MKC. We spent time with John Gunther, Lisa Coleman and Tim Thieman. They were each very knowledgeable and personable, answered all product/technical and financial questions completely, and we made our decision to lease "on the spot." We've only driven our new MKC for about 500 miles, but love it so far. We have also enjoyed the flattering comments from friends and family regarding our new "wheels." It has been a very good beginning for our new relationship with vehicle and Dealer! . ......Vivian & Larry Von Moll More
by Viv and Larry
Employees Worked With
Tim Thieman, Lisa Coleman
April 14, 2015
Great Experience!! I had the privilege of working with Greg Gaver and Lisa Coleman. What a nice, friendly experience. Thank you for your help, I love my MKZ so much an I had the privilege of working with Greg Gaver and Lisa Coleman. What a nice, friendly experience. Thank you for your help, I love my MKZ so much and fun to drive, Lincoln is such a classy driving experience! Would recommend Montgomery Lincoln!! More
by Marilyn1212
Employees Worked With
Greg Gaver, Lisa Coleman
April 10, 2015
They did the right thing! I purchased an suv from Montgomery Lincoln and I was really happy with it, until the engine gave out less than 3 months and 3000 miles out. I met wit I purchased an suv from Montgomery Lincoln and I was really happy with it, until the engine gave out less than 3 months and 3000 miles out. I met with Mike the general manager and he gave me a trade in value that I would not have gotten anywhere else. They also allowed me to wait and find the vehicle I wanted from within the kenwood auto group and purchase it. I would up with a beautiful 2007 escalade esv at a good price and Tim Thieman, my salesman, made every effort to be sure I, and my wife were happy. I also commend their finance department as well, they made everything clear and simple. Great dealership, great people, who treated me better than I ever expected. More
by Judd
Employees Worked With
Tim Thieman, Mike Molzberger
April 06, 2015
Great experience! Arlene makes shopping and buying so easy. No pressure, really knowledgable, and genuinely nice. Of course a negotiation is never fun, but the manager Arlene makes shopping and buying so easy. No pressure, really knowledgable, and genuinely nice. Of course a negotiation is never fun, but the manager was reasonable. More
by -Brenda with a MKZ!
Employees Worked With
Arlene Methven
April 02, 2015
Pleasent, professional and very accommodating. The overall experience was one of the best I have had at any dealership. The sales staff was informative and friendly and the used car manager was a p The overall experience was one of the best I have had at any dealership. The sales staff was informative and friendly and the used car manager was a pleasure to deal with on my trade in. I will recommend this dealership to my friends. More
by navman
Employees Worked With
Steve Wolf, Greg Gaver, Arlene Methven, Roger Henson
March 27, 2015
100% Excellent Service! My experience at Montgomery Lincoln was great! I couldn't have asked for a better dealership and sales team to help me in my first car purchase. Every My experience at Montgomery Lincoln was great! I couldn't have asked for a better dealership and sales team to help me in my first car purchase. Every person I dealt with was personable and took the extra time to really explain things. Tim went above and beyond in making sure I had everything I needed and everything set up in the car before leaving after my purchase. I'm going to refer everyone I know that needs a car to Montgomery Lincoln! It was just perfect! More
by dshumaker
Employees Worked With
Tim Thieman
March 23, 2015
Professional. Courteous. Efficient David and Lisa were both professional, friendly and very efficient. I like my new MKC and hope that the service at Montgomery Lincoln is as good as t David and Lisa were both professional, friendly and very efficient. I like my new MKC and hope that the service at Montgomery Lincoln is as good as the sales process. More
by Dan H.
Employees Worked With
Lisa Coleman, Dave Nitz
