Lincoln of Cincinnati
Cincinnati, OH
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Showing 305 reviews
Friendly, knowledgeable staff I gave an excellent rating to the Montgomery Lincoln Dealership due to the courteous and knowledgeable staff. Not pushy like some dealerships. Go see I gave an excellent rating to the Montgomery Lincoln Dealership due to the courteous and knowledgeable staff. Not pushy like some dealerships. Go see them! More
salesman Chris Harris was very professional and had knowledge of the auto. He also brought it to Batesville IN so I could see if it fit in my garage. Chris Harris was very professional and had knowledge of the auto. He also brought it to Batesville IN so I could see if it fit in my garage. More
Elantra 2013 Great place to shop for a car. Very friendly, relaxing. No pressure. Every dealership should be like this one.if you looking for a used car, Look firs Great place to shop for a car. Very friendly, relaxing. No pressure. Every dealership should be like this one.if you looking for a used car, Look first here. More
"Pleasurable experience!" Our recent experience with Chris Harris was absolutely the most pleasurable in all the vehicle purchases we have ever made! He was very professional, Our recent experience with Chris Harris was absolutely the most pleasurable in all the vehicle purchases we have ever made! He was very professional, friendly and helpful. I now have the exact Lincoln MKX I was looking for and very happy! I would absolutely recommend Chris in the future for anyone in the market for a new vehicle! Lisa who finalized the sale and our financing was wonderful as well! Honestly, the best dealership we have visited ever! Thank you! More
Professional Chris Harris was a wonderful sales person. He took the time to make certain I understood everything about the vehicle. The overall experience was pl Chris Harris was a wonderful sales person. He took the time to make certain I understood everything about the vehicle. The overall experience was pleasant and I am very happy and highly satisfied with my new car. Lincoln has really done a great job of making a competitive luxury vehicle. I am enjoying my new car very much! More
A very positive experience Arlene was a great salesperson -- very attentive, interested, and she followed through after the sale. And the 2015 MKZ Hybrid is a really great car! Arlene was a great salesperson -- very attentive, interested, and she followed through after the sale. And the 2015 MKZ Hybrid is a really great car! More
A very pleasant experience We just purchased a 2013 Lincoln MKX. Chris the salesman made the experience very pleasant. We are very happy with our new car and are enjoying it. We just purchased a 2013 Lincoln MKX. Chris the salesman made the experience very pleasant. We are very happy with our new car and are enjoying it. More
Dealership=awesome, service center= pathetic 10 months ago I purchased my 2011 Ford Edge from the dealership and every member of the sales department was awesome. So awesome in fact, that two wee 10 months ago I purchased my 2011 Ford Edge from the dealership and every member of the sales department was awesome. So awesome in fact, that two weeks later my husband purchased his 2012 Lincoln MKS there. The truth is, he wasn't in the market for a Lincoln. But the service was so remarkable, we knew we wanted to do all our business with them. A few weeks after my husband purchased his vehicle, we started having trouble with the breaks. The service department did not want to take responsibility but the sales manager (not the service manager) went to bat for us and insisted they make it right. 9 months after I had purchased my Edge, I started experiencing trouble with the center console. The radio would randomly come on and would not turn off. The clock would not change time until I turned off the engine and turned it back on. The Synch system would randomly update, turn on and off... I called the service department and set an appointment. Upon arrival I was told they would look at it today, but not fix it today. I asked for a loaner but was told I could not have a loaner because I purchased a Ford, not a Lincoln. I was also told the diagnostic they performed did not yield and results so I would need to come back for another test so they could determine the problem, then come back again so they could get the part and fix it. I explained that I could not possibly make multiple trips during my work week (45 minutes from home) and again asked that I get a loaner. I was again told I could not, because I only purchased a Ford, and the loaners are reserved for Lincoln owners. On my way home, i received a call from the service department and was told they would give me a rental car if I would commit to getting the vehicle fixed with them before I was given the price for the repair...um, nooooo. When I responded that I did not think it would be wise to commit to paying an unknown price, the man responded again that if I would have purchased a Lincoln instead of a Ford, they would have provided a loaner. So in summary, we purchased a Lincoln because of the incredible service we received when purchasing a Ford. And less than a year later, we are told we will not receive quality care because we purchased the Ford. It's too bad because we felt we had found our "lifetime dealership" and have now decided that we will no longer have our cars services at this dealership, nor will we purchase here again. The condescending attitude of the service department ruined the relationship the sales department worked so hard to create. More
2015 MKC lease Everything went as hoped and expected .Tim Thieman was our salesperson and did an excellent presentation , sold us on the MKC. Tim took all the time Everything went as hoped and expected .Tim Thieman was our salesperson and did an excellent presentation , sold us on the MKC. Tim took all the time necessary to explain the features of our new car , and we needed that. Thanks Tim. Love the car. We keep coming back to Montgomery Lincoln. More
Couldn't ask for a better car buying experience! This dealership was a 90 mile drive for us. Let me tell you, it was worth it. They have a fantastic selection of beautiful pre-owned vehicles to cho This dealership was a 90 mile drive for us. Let me tell you, it was worth it. They have a fantastic selection of beautiful pre-owned vehicles to choose from. We appreciated Greg's down-to-earth friendliness, helpfulness, and no-pressure style. The financing process was made delightful by Lisa. Everything was explained and presented in a clear manner. The entire experience exceeded our expectations. Would definitely make the trip again to buy our next car here! More