Lincoln of Bloomington

Bought used but treated like buying a new Lincoln I was looking for a lower priced used car for my daughter for school and even though I was buying a lower priced used car I was treated like I was I was looking for a lower priced used car for my daughter for school and even though I was buying a lower priced used car I was treated like I was buying a new Lincoln. Heidi Thompson-Groves made it a very pleasant experience buy a used car. I will be back when we are ready for or next auto purchase . Thanks More

Best dealership in the twin cities! This is the 2nd time purchasing a vehicle from Bloomington Lincoln and, again, the people and service I've experienced is nothing short of superb. Th This is the 2nd time purchasing a vehicle from Bloomington Lincoln and, again, the people and service I've experienced is nothing short of superb. They make you feel totally calm and relaxed. I didn't feel like I was being talked into cars or services I didn't want or need. Heidi Groves is an excellent sales rep. She took her time to help me find what I wanted and even double checked to make sure there wasn't anything we had overlooked. Heidi is definitely thorough and passionate about her work and it clearly shows. I'm glad I was able to work with her and will definitely return to her for future purchases. More

Great Customer Service!!! Heidi was awesome..... positive and non-judgmental. She listened to our needs and limitations. Found us a car that works great with our budget. I r Heidi was awesome..... positive and non-judgmental. She listened to our needs and limitations. Found us a car that works great with our budget. I really love my FORD ESCAPE. My husband is hard to please but she managed to put a smile on his face... :) Thank you very much for your excellent service.. i will recommend you to family and friends. More

New MKC I just bought a new MKC, and I love it. I was ready to trade in my 2011 MKZ for a new MKZ; I didn't know about the MKC. I told my salesperson, Heidi I just bought a new MKC, and I love it. I was ready to trade in my 2011 MKZ for a new MKZ; I didn't know about the MKC. I told my salesperson, Heidi Thompson-Groves, that I am taking night classes across town and want to make sure I have absolutely no problems during the winter. She listened to what I was saying and really understood what I meant. She showed me the MKC and pointed out that not only does it have the AWD I wanted, but it also had higher clearance than the MKZ. When I came back the next day, I was set on the MKC. I loved working with Heidi--she was never pushy and she got me into the right vehicle! I really appreciate how comfortable I felt through the whole process and how confident I feel about my purchase. This was the best car buying experience I have had. More

Great Experience!!!!!!!!!!!!!:) Tim and Heidi Grove helped me get my Ford Edge. They did such as great job. I got the car I wanted, for a price I could afford with no problems. Go Gr Tim and Heidi Grove helped me get my Ford Edge. They did such as great job. I got the car I wanted, for a price I could afford with no problems. Go Grove Husband and Wife Team!!!!!!!!!!! More

Very Pleased Heidi was very knowledgeable, friendly and courteous. It was a joy working with her and I highly recommend her and hubby , Tim for your car buying nee Heidi was very knowledgeable, friendly and courteous. It was a joy working with her and I highly recommend her and hubby , Tim for your car buying needs. "They Rock"!! More

Outstanding Salesman I had been looking for an AWD used Ford Edge for about a month with low miles and was not having any luck until I looked on the Bloomington Lincoln w I had been looking for an AWD used Ford Edge for about a month with low miles and was not having any luck until I looked on the Bloomington Lincoln website. I could not believe my eyes when I saw only 16,000 miles with an awesome price tag on a 2011. I contacted Tim Grove for confirmation on the vehicle listed still being available and had confirmation back within moments. We drove about 1 hour to test drive the vehicle wondering what was wrong with it the whole way for such a reasonable price and low miles. We were met by Tim as soon as we reached the lot. Tim who was so friendly and helpful showing us everything about the ford edge and all the little extras the vehicle had. Tim was not pushy at all in any of the process. He was very informative and then gave us time to talk it over alone. It didn't take long and we were purchasing the vehicle and driving it home. Tim was awesome making us feel comfortable and the buying process going very smoothly and fast. I have already referred Tim to relatives I know are looking to buy and will back myself when we need our next vehicle. The customer service is wonderful and the prices are awesome !! Thank-you for the wonderful experience Tim !!! More

Perfect 10!!! I had the best experience anyone could ask for when purchasing a vehicle!! The team of Heidi and Tim Groves helped me find exactly what I was looking I had the best experience anyone could ask for when purchasing a vehicle!! The team of Heidi and Tim Groves helped me find exactly what I was looking for and provided excellent customer service along the way!! The car I went there to test drive got sold before I could make a decision on it; Heidi helped me find a car that I liked even better! She even allowed me to take the car on a second test drive so my parents could give me their feedback. This was important to me because it was the first car I've purchased on my own. Since my purchase she has followed up with me to make sure I have her contact information if I ever need to contact her. I highly recommend Bloomington Lincoln and the husband/wife team of Heidi and Tim!!! More

Sales Representative We were aware that Heidi Grove is new in the sales position when we arrived at the dealership but she did an awesome job assisting us in purchasing ou We were aware that Heidi Grove is new in the sales position when we arrived at the dealership but she did an awesome job assisting us in purchasing our new vehicle. She asked the rights questions and provided the vehicle we wanted. She was able to work closely with others on the floor is she did not know the answer. I see a very bright future for her in sales! More

Still can't believe what's in my driveway! Tim Groves get's it! He not only listened to my wants, but my needs $. He is very personable, and trust worthy. I still can't believe what's in my Tim Groves get's it! He not only listened to my wants, but my needs $. He is very personable, and trust worthy. I still can't believe what's in my driveway ,and some how is in my budget. I would highly recommend Tim! Thanks Tim for going the extra mile! More