Lincoln of Bloomington

Maintenance of MKX I have worked with Greg H. In the Service department a few times now since buying my 2016 MKX. He is always professional and courteous. More import I have worked with Greg H. In the Service department a few times now since buying my 2016 MKX. He is always professional and courteous. More important Greg has each time worked diligently to help lower the cost of my repairs! I definitely will continue to bring my car to Lincoln of Bloomington for continued maintenance... More

Shady After the purchase they couldn't possibly care less about you. Avoid this place like the plague. They'll refuse to process your trade, so now I ha After the purchase they couldn't possibly care less about you. Avoid this place like the plague. They'll refuse to process your trade, so now I have 1 vehicle & 2 loans. Bank of America said I should be concerned as this isn't the 1st instance of this sort of practice. After the purchase they couldn't possibly care less about you. Avoid this place like the plague. They'll refuse to process your trade, so now I have 1 vehicle & 2 loans. Bank of America said I should be concerned as this isn't the 1st instance of this sort of practice. More

Major Service Fail I brought my wife's car into the dealership because the car was stuck in reverse, and running fine otherwise. When Dan called to talk to my wife abou I brought my wife's car into the dealership because the car was stuck in reverse, and running fine otherwise. When Dan called to talk to my wife about the car, he said that the battery was also bad and wouldn't take a charge. We were frustrated that somehow between our house, and getting into service that the battery mysteriously would be bad. We decided to pickup a battery at Sams club, because their estimated charge of 200 for a new battery seemed excessive, and would install it after picking up the ford escape. I just picked up the car this morning, and found it odd that the car started normally & immediately brought it to a company that could check the battery to see if it was indeed bad. The battery tested good, and I will never trust this company again for a car purchase or maintenance. You expect that when you build a relationship with a dealership, and have purchased a couple vehicles with them.. honesty, and integrity would be a way of doing business. More

Amazing! I normal hate car dealerships as they tend to hound and pressure you, well NOT at Bloomington Lincoln. I worked with Austin to purchase my car and Gre I normal hate car dealerships as they tend to hound and pressure you, well NOT at Bloomington Lincoln. I worked with Austin to purchase my car and Greg in service and the care I received was first class! The owner even came over to meet us and talked "chickens" with us for awhile! I will come back here again and again!! More

It was great working with such intelligent people. C I was very please by the professionalism by the sales staff(Cathy, Service advisor and the finance rep. They were all super to work with especially t I was very please by the professionalism by the sales staff(Cathy, Service advisor and the finance rep. They were all super to work with especially the sale rep Cathy. She was very knowledgeable and willing to explain any details that I was not familiar with. Great experience all the way around. More

Made the buying process easy I purchased a vehicle from here without test driving or even seeing it in person. It was done completely online and phone/text. I knew enough to kno I purchased a vehicle from here without test driving or even seeing it in person. It was done completely online and phone/text. I knew enough to know what I was getting as far as the vehicle goes. For the rest, I had to trust what the salesman could tell me. The salesman was Brian Bergstrom. I took delivery of the vehicle a few days ago and so far it is everything I was told it would be. More

Absolutely the worst service center in the Twin Cities I had repairs done on my Lincoln MKC. I wasn’t given a rental “ because they didn’t have any”. If you purchase a Pre Certified Lincoln, Lincoln the ma I had repairs done on my Lincoln MKC. I wasn’t given a rental “ because they didn’t have any”. If you purchase a Pre Certified Lincoln, Lincoln the manufacturer requires you to be in a Lincoln. Instead I paid for a rental out of pocket. When I returned the rental when my car was completed they gave me my completed car and called me over 1 hour later claiming I had “ damaged the vehicle!” Scratches all over it claiming I need to pay for it. Called my insurance and filed a claim! My vehicle was released to me and this damage was not done by me. It’s their obligation to Che l the vehicle out prior to dropping it off not afterwards. I called a manager to discuss. Never received a call back. Complete xxxx show you’d think you pay more for a luxary vehicle - youd receive better service. I’ll be calling the manufacturer to let them know how this location operates More

Great service! Great service man! Every time we come here for service on our Lincoln MKZ is ALAWYS outstanding! We have never found a service dept this good before! Love this dealersh Every time we come here for service on our Lincoln MKZ is ALAWYS outstanding! We have never found a service dept this good before! Love this dealership and service department More

Can I just say “WOW” The Customer service was some of the best I have seen in my 30 years of buying a car. Easy, fun, and a true passion to help the customer find the righ The Customer service was some of the best I have seen in my 30 years of buying a car. Easy, fun, and a true passion to help the customer find the right car. The price was fair and upfront. I cant thank Ryan Benning and his team for a customer first friendly transaction. I will be sending friends, family, and co-workers to buy here. They seek to understand the customer, and listen to what you want. I never once felt any pressure!!! More

Fantastic! I was blown away by the friendly down-to-earth attention that I received. I really sensed that the dealership is in it to satisfy the customer over ta I was blown away by the friendly down-to-earth attention that I received. I really sensed that the dealership is in it to satisfy the customer over taking them for what they're worth. I especially liked working with Ryan Benning, General Manager. His personal attention and friendliness are a testament to this family owned business. More