Lincoln of Bloomington
Bloomington, MN
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My initial contact was a phone call with Thomas. Kolleen met me on my first visit. she told me that they had just sold the car that I had indicated interest in online. She had just picked out another 2018 M met me on my first visit. she told me that they had just sold the car that I had indicated interest in online. She had just picked out another 2018 MKX in a different blue. It had fewer miles than the one first mentioned, and had been a personal lease vehicle. It was freshly washed, and we took it for a test drive. I liked it a lot. It was the age and size vehicle that I had in mind. She was very helpful in explaining all the features. More
Upon arriving to purchase a Continental, found out the car was sold. Dealership went the extra mile and found the exact car I was looking for! I’m thrilled!!! car was sold. Dealership went the extra mile and found the exact car I was looking for! I’m thrilled!!! More
Had a bad experience. They were selling me a jeep that had a Rubicon sticker, but it wasn't a Rubicon. It was the unlimited sport. Shawn Jacobs was insisting that it was even though I told him that I had had a Rubicon sticker, but it wasn't a Rubicon. It was the unlimited sport. Shawn Jacobs was insisting that it was even though I told him that I had run the vin number and it was not a Rubicon. Then when he found out that I was right he was rude and told me I should just go buy a jeep somewhere else. At the end we made it work and I ended up buying the jeep but more surprises came up when I got home. The car had a check engine light on the pictures when they put it for sale. I was told that that issue was taken care of but as soon as I got home the check engine lihht was back on. Shawn told me the vehicle passed the 11 point inspection but the car has several problems. I recognize that I should have listened to my gut and I take responsibility for it. I just want to prevent more people from making the same mistake. More
Very reasonably priced and very nice experience With a tremendous selection. Whenever I decide to get another vehicle I will definitely check this place out first tremendous selection. Whenever I decide to get another vehicle I will definitely check this place out first More
Unprofessional service center Do not take your vehicle to get service here ever. I purchase a srt8 from here 2020. The sales guy was great and the finance office not to bad could h Do not take your vehicle to get service here ever. I purchase a srt8 from here 2020. The sales guy was great and the finance office not to bad could have been better. I usually purchase from Walser in Bloomington but they didn’t have this vehicle. Drop off my vehicle to get the rust proofing, interior protection and ceramic wrap around the bumper etc. The loaner I was given was a 2018 Ford Taurus. The interior was cleanish the door jams and bottom insides of the doors looked like they had not been washed since 2018. My vehicle was suppose to be done on Friday by noon. It is now Friday evening 3pm and it’s still not ready yet. I dropped it off Wednesday evening. I’m so disappointed with this company and will never ever bring my vehicle back here for anything. I’m just hoping that the workmanship is better if not I pay to have it done somewhere else. More
Service was outstanding all across the board! I work at the Ronald McDonald House in Mpls and I brought one of our vans in for an oil change and to see if new tires were needed. Peter Hasselquist I work at the Ronald McDonald House in Mpls and I brought one of our vans in for an oil change and to see if new tires were needed. Peter Hasselquist referred me to Greg Holbrook and the two of them went above and beyond! As I sat in the lounge, I observed top notch customer service by every employee interacting with their customers. Not only did they change the oil, complete a tranny flush, put on 4 new tires AND a new set of brakes on our van, but when it came time to pick it up, I was informed that it was considered a donation. They were more concerned about the safety of our families and supporting a local non-profit than making a profit themselves. I will highly recommend this team at Lincoln Bloomington for service on any vehicle. I'm sure their sales team is just as delightful to work with! More
They are in bed with Wells Fargo. If they help find you a rate ask to see all the offers. Our rate was a bit high and the finance guy actually asked us to wait before refinancing on our own so he could get h rate ask to see all the offers. Our rate was a bit high and the finance guy actually asked us to wait before refinancing on our own so he could get his kickback. More
Experience working with Greg I have worked with Greg since purchasing my MKT and he has been very courteous, friendly and extremely efficient. I will continue working with Greg. I have worked with Greg since purchasing my MKT and he has been very courteous, friendly and extremely efficient. I will continue working with Greg. Mary Freeman More