Lincoln of Bloomington

Billy Lurhs and the whole team were outstanding to work with. We felt like we were either friends we’ve know for a long time. Great experience. Mike and Chris Quinn with. We felt like we were either friends we’ve know for a long time. Great experience. Mike and Chris Quinn More

We had a complicated repair and demanding schedule, and Mark at Lincoln of Bloomington made it all happen with the right parts for the right repair at the right time. Mark accommodated a couple of time cha Mark at Lincoln of Bloomington made it all happen with the right parts for the right repair at the right time. Mark accommodated a couple of time changes for us as well, all with great cooperation and courtesy. Working with him was a pleasure! More

I had a poor experience at Lincoln of Bloomington while considering a Porsche Panamera 4S. The dealership claimed the car had $10,000 worth of premium packages, which turned out to be false upon inspection considering a Porsche Panamera 4S. The dealership claimed the car had $10,000 worth of premium packages, which turned out to be false upon inspection. While they made a minimal price adjustment after I pointed it out, it was not reflective of the actual value, and they seemed unwilling to sell the car to me. What stood out most was their response—they admitted they’d rather wait for an uninformed buyer to sell the car at an inflated price. This approach feels dishonest and unfair. Buyers, double-check the details before purchasing. More

My son purchased his first "new to him" used car on Jan 9. 16 days later on the 25th the check engine light came on and started flashing. We were able to get the car to our mechanic who discovered multip 9. 16 days later on the 25th the check engine light came on and started flashing. We were able to get the car to our mechanic who discovered multiple codes and problems with the engine. In fact, he stated that a new motor would be necessary for the vehicle to run. We immediately called the dealership to inquire if they would provide us any assistance since we only had the car for little over two weeks before it completely broke down. At first, they said they may be able to help us with a discount on the repairs, but the next day said there was nothing they were willing to do. Completely disappointed that this dealership has no integrity and we fully suspect that they knew about the issues when they sold it to us and cleared the codes. DO NOT buy from there! More

Date of purchase: 08/31/2024 Purchased a used vehicle: 2015 GMC Yukon XL Denali (170,008 miles) Complaint(s): 1st - I sent a video to the salesman 2 days after purchasing the vehicle of vehicle: 2015 GMC Yukon XL Denali (170,008 miles) Complaint(s): 1st - I sent a video to the salesman 2 days after purchasing the vehicle of a very strange and loud noise coming from underneath the car. He said its roughly a $300 fix from his shop. Didn't mention helping to fix problem, just said bring it in for repairs. 2nd - New tires were put onto the vehicle prior to purchase. Low tire pressure dashboard light came on every other day for front passenger side tire and rear driver side (really poor seal on rim). 3rd - the engine made a very loud and strange noise coming home from work on October 15th. Sent a video to my mechanic and he thought it was a broken lifter. Brought it to the shop and received a diagnosis of the broken lifter, with shredded metal inside the engine on November 12th, 2024. New engine is required now after 2,000 miles and multiple issues occurring shortly after purchase. Company is saying they will not cover fix, cost to replace engine is $7000. Will reduce price of new vehicle by $2000 but trade in of current Yukon offering $8000 for trade-in. Current mileage on vehicle (172,271). Dealer denies clearing codes prior to purchase (mechanics computer shows a clearance of codes after dealership purchased vehicle or took in trade). Won't help me with cost to fix car, only referred to another mechanic. Dealerships GM's definition of "helping me out" was only net profiting the dealership; whether it be to help fix, or trade in the Yukon for another car on the lot. Highly recommend staying away from any used vehicle this dealership sells. They don't inspect them per their GM. They also say - "bring your mechanic with" after the purchase of course. More

Excellent service. Drop off and pickup was quick and easy. Service was completed when promised and the car washed. Drop off and pickup was quick and easy. Service was completed when promised and the car washed. More

Worked with my extended warranty company to get all issues fixed. Great communication between Jamie and myself issues fixed. Great communication between Jamie and myself More

Best customer service in the Twin Cities, and I have been to all other Ford/Lincoln dealerships. to all other Ford/Lincoln dealerships. More