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Lincoln South Coast

Santa Ana, CA

4.9
176 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 176 reviews

June 03, 2022

It was an awesome experience, Thanks to Daniel at South Coast. I have an older MKZ and he made sure to communicate to me on every new finding . The original diagnosis revealed alot more going on with my ve More

by LBizarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel B.
Jun 05, 2022 -

Lincoln South Coast responded

Thank you for the great review. We love to learn that our team was able to provide you with the service required to keep you and your family safe. We are happy to assist with any of your future needs at Lincoln South Coast.

June 01, 2022

I have worked with South West Lincoln for the past six years and will continue to do so in the future. One is never treated like a stranger and the customer is always welcomed as if they are old freinds. More

by annvanno1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in Service and the Valet program employees.
Jun 02, 2022 -

Lincoln South Coast responded

Hello, Lincoln South Coast is pleased to know that you always have a five-star visit with our staff. Thanks very much for recognizing us with this positive comment about Lincoln South Coast. Thank you for being our customer.

May 29, 2022

Brought vehicle in for 1-year service, slow leaking tire, and check engine light with two indicated issues: bad fit gas cap and evaporative emissions system. No apparent driving problem. Dealership very resp More

by kluke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
May 31, 2022 -

Lincoln South Coast responded

Hi Kluke, sounds like you had a very thorough experience with our Service Team. Thank you for bringing your vehicle to us at Lincoln South Coast and we look forward to servicing your car again when needed.

May 25, 2022

Friendly, knowledgeable ,asked questions, explained my questions and very polite and didn't waste time. More

by loustremick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gritten and Bruce Bender
May 27, 2022 -

Lincoln South Coast responded

Hello, It's nice to read about your friendly and knowledgeable experience with our team. At Lincoln South Coast, we appreciate your business and look forward to seeing you again.

May 27, 2022 -

Lincoln South Coast responded

Hello, It's nice to read about your friendly and knowledgeable experience with our team. At Lincoln South Coast, we appreciate your business and look forward to seeing you again.

May 18, 2022

Peter made things right so did the service manager. When I had questions about something quick to answer and respond. Thanks for the great service guys. More

by Brian w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Peter
May 19, 2022 -

Lincoln South Coast responded

Brian, we appreciate you taking the time to write a 5-star rating and sharing your positive experience with our Service Department. We are glad to learn that we were able to answer all your questions. We look forward to seeing you and your vehicle next time here at Lincoln South Coast!

May 03, 2022

Sent the vehicle to the dealer and now that I have it back it’s still not fixed correctly. Gonna have to send the vehicle back again to get it fixed again. Hopefully they fix it the second time around. More

by Brian w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know. Persons name.
May 04, 2022 -

Lincoln South Coast responded

Brian, I would like to learn more about the vehicle repairs completed and the experience you have shared. We pride ourselves on the high-quality standards we maintain here at Lincoln South Coast and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Peter Maldonado General Manager Lincoln South Coast pmaldonado@penskeautomotive.com

April 28, 2022

Excellent service very fast and Precise very friendly and very helpful Will continue all service needs at this location very happy with everything More

by Ibew2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel byun
Apr 29, 2022 -

Lincoln South Coast responded

Hello, it sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Lincoln South Coast and we look forward to servicing your car again when needed.

April 22, 2022

Service was good and quick. The service staff was very friendly and professional. I will reach out to him again for next time. More

by wesleychen2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gritten
Apr 22, 2022 -

Lincoln South Coast responded

Wesley, thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future at Lincoln South Coast!

April 22, 2022

Mr. Byun, our service advisor, was professional, friendly, and organized. Service itself was exceptional. The dealership is immaculately maintained. More

by V. Mejia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
Apr 23, 2022 -

Lincoln South Coast responded

Thanks for that positive rating. Come back again if there’s anything else we can do for you and your vehicle!

April 15, 2022

Excellent service. Direct, honest salespersons. Beautiful dealership. Made the entire process easy. Would recommend to anyone. More

by Derek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bryant
Apr 15, 2022 -

Lincoln South Coast responded

Derek, we thank you for sharing your great review for us here at Lincoln South Coast. We strive to take the best care of our customers. We appreciate your kind words for our Sales Team. We value your business.

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