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Lincoln South Coast

Santa Ana, CA

4.9
179 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 179 reviews

June 13, 2022

I was extremely satisfied with the service performed on my Lincoln MKX. Everything was accurate, punctual and timely. This time, there was more electronic communication and less paperwork and is something More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
Jun 16, 2022 -

Lincoln South Coast responded

Thank you for sharing your absolute satisfaction with the services provided by our Service Team at Lincoln South Coast, Rudy. We're always striving for seamless experiences. We look the next time you are here for your Lincoln MKX needs.

Jun 17, 2022 -

Lincoln South Coast responded

Thank you for sharing your absolute satisfaction with the services provided by our Service Team at Lincoln South Coast, Rudy. We're always striving for seamless experiences. We look the next time you are here for your Lincoln MKX needs.

June 09, 2022

We appreciate your professionalism and how easy it was to get our car tuned up! Pickup and delivery with gas tank exactly as when they picked it up!! Thanks Lincoln dealership! More

by Pattypeels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 17, 2022 -

Lincoln South Coast responded

Hello there, We are delighted to know that our Service Department could meet your expectations. Thank you for choosing Lincoln South Coast and please let us know if we can be of any further assistance.

Jun 17, 2022 -

Lincoln South Coast responded

Hello there, We are delighted to know that our Service Department could meet your expectations. Thank you for choosing Lincoln South Coast and please let us know if we can be of any further assistance.

June 04, 2022

Very good service and would recommend to other Lincoln owners for there car and suv service More

by Denjanber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason gritten
Jun 04, 2022 -

Denjanber responded

Very good service and communication

Jun 07, 2022 -

Lincoln South Coast responded

We are thrilled to learn that the service you received in our Service Department exceeded your expectations, Denjanber. Thank you for choosing Lincoln South Coast.

June 03, 2022

It was an awesome experience, Thanks to Daniel at South Coast. I have an older MKZ and he made sure to communicate to me on every new finding . The original diagnosis revealed alot more going on with my ve More

by LBizarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel B.
Jun 05, 2022 -

Lincoln South Coast responded

Thank you for the great review. We love to learn that our team was able to provide you with the service required to keep you and your family safe. We are happy to assist with any of your future needs at Lincoln South Coast.

June 01, 2022

I have worked with South West Lincoln for the past six years and will continue to do so in the future. One is never treated like a stranger and the customer is always welcomed as if they are old freinds. More

by annvanno1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in Service and the Valet program employees.
Jun 02, 2022 -

Lincoln South Coast responded

Hello, Lincoln South Coast is pleased to know that you always have a five-star visit with our staff. Thanks very much for recognizing us with this positive comment about Lincoln South Coast. Thank you for being our customer.

May 29, 2022

Brought vehicle in for 1-year service, slow leaking tire, and check engine light with two indicated issues: bad fit gas cap and evaporative emissions system. No apparent driving problem. Dealership very resp More

by kluke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
May 31, 2022 -

Lincoln South Coast responded

Hi Kluke, sounds like you had a very thorough experience with our Service Team. Thank you for bringing your vehicle to us at Lincoln South Coast and we look forward to servicing your car again when needed.

May 25, 2022

Friendly, knowledgeable ,asked questions, explained my questions and very polite and didn't waste time. More

by loustremick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gritten and Bruce Bender
May 27, 2022 -

Lincoln South Coast responded

Hello, It's nice to read about your friendly and knowledgeable experience with our team. At Lincoln South Coast, we appreciate your business and look forward to seeing you again.

May 27, 2022 -

Lincoln South Coast responded

Hello, It's nice to read about your friendly and knowledgeable experience with our team. At Lincoln South Coast, we appreciate your business and look forward to seeing you again.

May 18, 2022

Peter made things right so did the service manager. When I had questions about something quick to answer and respond. Thanks for the great service guys. More

by Brian w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Peter
May 19, 2022 -

Lincoln South Coast responded

Brian, we appreciate you taking the time to write a 5-star rating and sharing your positive experience with our Service Department. We are glad to learn that we were able to answer all your questions. We look forward to seeing you and your vehicle next time here at Lincoln South Coast!

May 03, 2022

Sent the vehicle to the dealer and now that I have it back it’s still not fixed correctly. Gonna have to send the vehicle back again to get it fixed again. Hopefully they fix it the second time around. More

by Brian w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know. Persons name.
May 04, 2022 -

Lincoln South Coast responded

Brian, I would like to learn more about the vehicle repairs completed and the experience you have shared. We pride ourselves on the high-quality standards we maintain here at Lincoln South Coast and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Peter Maldonado General Manager Lincoln South Coast pmaldonado@penskeautomotive.com

April 28, 2022

Excellent service very fast and Precise very friendly and very helpful Will continue all service needs at this location very happy with everything More

by Ibew2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel byun
Apr 29, 2022 -

Lincoln South Coast responded

Hello, it sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Lincoln South Coast and we look forward to servicing your car again when needed.

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