Lincoln South Coast
Santa Ana, CA
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Love this dealership and their concierge service - the only reason I’m not still driving a Porsche. Appreciate the timely updates and friendly service. Thanks only reason I’m not still driving a Porsche. Appreciate the timely updates and friendly service. Thanks More
Abel was a conscientious service rep. The work was done in a shorter time than promised. I was there for an oil change. The facility is very professional. in a shorter time than promised. I was there for an oil change. The facility is very professional. More
Incompetence and potential fraud. They sold us a vehicle and overstated towing specifications which could have been disastrous and caused harm to people and property. We returned the vehicle immediately af and overstated towing specifications which could have been disastrous and caused harm to people and property. We returned the vehicle immediately after reading the manual the day we received the vehicle. Then they tried to sell us another vehicle and omitted material specifications of the 2nd vehicle and tried to sell us a 2020 when the originally bought vehicle was a 2021. Fortunately, we noticed this discrepancy before we took possession of the 2nd vehicle. After 2 days, they still have not returned our money. They keep suggesting a wire has been made, when no such wire or evidence of a wire has been produced. Tons of delay and run around. Still have yet to hear from the person who actually completes the wire/refund. Whether incompetence or fraudulent intent, proceed with extreme caution. Let's hope we get our refund. More
My experience was very good. Lincoln South Coast came to my home and picked up my car for service and an oil change and left me with a loaner. They found a problem with my car under warranty which took a fe my home and picked up my car for service and an oil change and left me with a loaner. They found a problem with my car under warranty which took a few days to order the part and install it. We were able to keep the loaner until the issue was fixed and the vehicle returned to us. Good service. More
We were taken right in time. Everyone was professional and kept us informed of progress on our car. This will now be our place for regular service and kept us informed of progress on our car. This will now be our place for regular service More
They always explain everything. Do not force services on you. I always wait and they are very fast. Dealership very comfortable and classy. They take very good care of you. you. I always wait and they are very fast. Dealership very comfortable and classy. They take very good care of you. More
Welcomed the Lincoln loaner and valued the care and time spent with repairs. South Coast Lincoln addressed the issues with a deliberate process demonstrating technical and professional credibility. spent with repairs. South Coast Lincoln addressed the issues with a deliberate process demonstrating technical and professional credibility. More
LINCOLN south Coast was pleasant , helpfull and friendly. specially salesman Bruce Bender he was very knowledgeable. I definitely recommend SCL to all my friends and family. friendly. specially salesman Bruce Bender he was very knowledgeable. I definitely recommend SCL to all my friends and family. More
South Coast Lincoln was very professional, friendly, and detailed! I would strongly recommend this dealer to anyone, especially Mark Dorsett in Sales and Paul (not sure if his position)! detailed! I would strongly recommend this dealer to anyone, especially Mark Dorsett in Sales and Paul (not sure if his position)! More
Lincoln South Coast has done a fantastic job in repairing my 2015 Lincoln MKZ after an accident which caused continuous current drain from my battery. my 2015 Lincoln MKZ after an accident which caused continuous current drain from my battery. More