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Lincoln South Coast

Santa Ana, CA

4.9
176 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 176 reviews

January 13, 2022

Pick up service is really backed up, but good if you have the time to wait. The actual servicing of the vehicle went well. However they did a really poor job washing the vehicle before returning it. More

by 1nubian1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 14, 2022 -

Lincoln South Coast responded

Hello, Thank you for sharing your review. Your feedback is important to us here at Lincoln South Coast, and I would appreciate the opportunity to speak with you to address your feedback. Please email me at pmaldonado@penskeautomotive.com with your preferred contact information. Thank you, Peter Maldonado General Manager Lincoln South Coast pmaldonado@penskeautomotive.com

January 03, 2022

Scott, Service Manager, made my service smooth and flawless. Great customer service. Communication was excellent and was done earlier than time quoted. Thank you. More

by Samson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scoot Son
Jan 03, 2022 -

Lincoln South Coast responded

Hello Samson, thank you for trusting our Service Team here at Lincoln South Coast to care for your vehicle.

December 28, 2021

This was my second visit to Lincoln South Coast for scheduled services. I was not disappointed. They are timely, efficient and very professional. More

by Rudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gritten, Service Advisor
Dec 28, 2021 -

Lincoln South Coast responded

Rudy, we value your wonderful review for us here at Lincoln South Coast. We are so pleased to read that our Service Team took amazing care of you. We value your business. Thank you for being a loyal customer.

December 22, 2021

Picked up the car on time and dropped it off as requested. Very easy to work with. More

by Stefansnapper
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 22, 2021 -

Lincoln South Coast responded

Lincoln South Coast wants to thank you for the five-stars!

November 26, 2021

It was Great service! I Was kept informed and the service manager went above and beyond. More

by giina.a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 29, 2021 -

Lincoln South Coast responded

Always happy to help, Giina!

November 16, 2021

Their service was excellent with a very speedy response. Extremely professional and was able to give us a good idea of cost and availability before we even agreed to any other work to be performed. Would re More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 17, 2021 -

Lincoln South Coast responded

Hi Laurie, Your satisfaction means everything to us, so we are thrilled to know of your recent visit to our Service Department. We appreciate your kind words and your business. Thank you for choosing Lincoln South Coast and we look forward to working together in the future.

October 31, 2021

Had some issues previously but Penske corporate and Scott son the new service manager fixed everything promptly and satisfactorily More

by iamkentlang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott son & Paul liu
Nov 01, 2021 -

Lincoln South Coast responded

Thank you for the feedback! We are happy to know that overall you had a good experience with us at Lincoln South Coast and to know that our Service Team was helpful. We hope that you will continue to visit us!

October 21, 2021

Excellent work and great customer relationship. Had an appointment serviced navigator quickly and efficiently great job More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Norm
Oct 22, 2021 -

Lincoln South Coast responded

Hi, John! Lincoln South Coast appreciates the 5-stars and feedback. Take care!

September 01, 2021

Very easy to schedule a pickup and service. Employees were friendly, informative and kept me updated. So convenient and my car came back looking great. More

by kat fuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Jason, S Darcel
Sep 02, 2021 -

Lincoln South Coast responded

We are so thrilled to learn about your experience here at Lincoln South Coast. Thank you for taking the time to give us a review! We look forward to working with you again in the future!

August 19, 2021

They have always been very responsive and have taken care of my requests. It has been a very good purchase and service decision. Would recommend them to anyone looking for a new vehicle. More

by timh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae Galuska and service Dept.
Aug 19, 2021 -

Lincoln South Coast responded

Hi there, It is fantastic to know that our team have been responsive and able to meet your expectations. We appreciate your recommendation and at Lincoln South Coast we are grateful for your business. We look forward to working with you in the future.

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