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Lincoln South Coast

Santa Ana, CA

4.9
179 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 179 reviews

February 02, 2022

Appreciated them accommodating me by having a loaner vehicle available on a Saturday when i would be in the area. More

by TonyOOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gritten
Feb 03, 2022 -

Lincoln South Coast responded

Thank you for your positive feedback! Lincoln South Coast looks forward to providing you with quality service again in the future!

February 01, 2022

Changed dealers, and, I am happy I did! Good customer service from all in the service department from the 1st phone call to the delivery of my car. I hope I can say that for the sales department when More

by donnyshady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all service personnel
Feb 01, 2022 -

Lincoln South Coast responded

Hi there, We are happy that our Service Department provided you with good customer service. Thank you for choosing Lincoln South Coast and we look forward to your next visit.

January 26, 2022

Friendly, knowledgeable and patient with non-tech seniors. From the time I called, the person answering the phone, the technician I talked to and the service who help us.. A great experience! More

by Katie89146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, phone info, Jason gritted service rep and receptionist
Feb 01, 2022 -

Lincoln South Coast responded

Hi, Katie! Lincoln South Coast appreciates the 5-stars and feedback. We are thrilled you were provided with a great experience. Take care, and please come back and see us.

January 13, 2022

Pick up service is really backed up, but good if you have the time to wait. The actual servicing of the vehicle went well. However they did a really poor job washing the vehicle before returning it. More

by 1nubian1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 14, 2022 -

Lincoln South Coast responded

Hello, Thank you for sharing your review. Your feedback is important to us here at Lincoln South Coast, and I would appreciate the opportunity to speak with you to address your feedback. Please email me at pmaldonado@penskeautomotive.com with your preferred contact information. Thank you, Peter Maldonado General Manager Lincoln South Coast pmaldonado@penskeautomotive.com

January 03, 2022

Scott, Service Manager, made my service smooth and flawless. Great customer service. Communication was excellent and was done earlier than time quoted. Thank you. More

by Samson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scoot Son
Jan 03, 2022 -

Lincoln South Coast responded

Hello Samson, thank you for trusting our Service Team here at Lincoln South Coast to care for your vehicle.

December 28, 2021

This was my second visit to Lincoln South Coast for scheduled services. I was not disappointed. They are timely, efficient and very professional. More

by Rudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gritten, Service Advisor
Dec 28, 2021 -

Lincoln South Coast responded

Rudy, we value your wonderful review for us here at Lincoln South Coast. We are so pleased to read that our Service Team took amazing care of you. We value your business. Thank you for being a loyal customer.

December 22, 2021

Picked up the car on time and dropped it off as requested. Very easy to work with. More

by Stefansnapper
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 22, 2021 -

Lincoln South Coast responded

Lincoln South Coast wants to thank you for the five-stars!

November 26, 2021

It was Great service! I Was kept informed and the service manager went above and beyond. More

by giina.a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 29, 2021 -

Lincoln South Coast responded

Always happy to help, Giina!

November 16, 2021

Their service was excellent with a very speedy response. Extremely professional and was able to give us a good idea of cost and availability before we even agreed to any other work to be performed. Would re More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 17, 2021 -

Lincoln South Coast responded

Hi Laurie, Your satisfaction means everything to us, so we are thrilled to know of your recent visit to our Service Department. We appreciate your kind words and your business. Thank you for choosing Lincoln South Coast and we look forward to working together in the future.

October 31, 2021

Had some issues previously but Penske corporate and Scott son the new service manager fixed everything promptly and satisfactorily More

by iamkentlang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott son & Paul liu
Nov 01, 2021 -

Lincoln South Coast responded

Thank you for the feedback! We are happy to know that overall you had a good experience with us at Lincoln South Coast and to know that our Service Team was helpful. We hope that you will continue to visit us!

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