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Lima Auto Mall - Service Center

Lima, OH

4.8
545 Reviews

545 Reviews of Lima Auto Mall - Service Center

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May 29, 2025

Professional and courteous service. These guys are real pros and a pleasure to work with. Thanks guys you are the best! More

by johnrmalarchick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Great service and friendly staff. Very satisfied with Lima Auto Mall, would recommend them to anyone. More

by BIEDERMANLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I love taking my car to this dealership. They are so friendly and my last appointment, they offered me a ride to my home, so I didnt have to wait in the lobby. More

by 15942RAEJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Great to work with. Excellent staff very friendly. Looking forward to doing future business. Highly recommend More

by jandrews5823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

never have I had a problem with Lima Auto Mall always very at letting me know what's up More

by mlopshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

The work was done on schedule, I was able to use a loaner car, and the repair to the drivers seat was satisfactory. More

by OHIOBOB98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

LIMA AUTO MALL DEALERSHIP IS THE BEST IN THE AREA. THEY HAVE AWESOME SERVICE MANAGERS AND TECHS. THEY GO OUT OF THERE WAY TO SERVE YOUR NEEDS FOR SERVICE. More

by pkoch56
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Experience was mediocre. The shuttle driver was very nice but the service managers seem preoccupied and quite pushy on up-selling More

by mrsazus2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
April 24, 2025

Always courteous and professional … the Courtesy car is a nice touch while you are waiting. More

by tamyra83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary, Courtesy Driver
April 24, 2025

As always the folks in the service department are top notch, they explained everything and all of the work on our car was done fast. Very pleasant to work with. More

by JIML5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
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