Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lilliston Ford Inc. - Service Center

Vineland, NJ

4.6
175 Reviews
Call Service Center (856) 238-1916

175 Reviews of Lilliston Ford Inc. - Service Center

Sort by
August 05, 2024

Great experience with Don our service Technician. Kept us informed about the repairs to our vehicle. More

by chief251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Aug 05, 2024 -

Lilliston Ford Inc. responded

Hi chief251, Thank you for your kind words! We're dedicated to providing top-notch service. Sincerely, Greg Freeman, Platform General Manager Cell: 918-688-1076 greg@lillistonauto.com

July 24, 2024

Ford does not make the part for my 2012 F 150 with 41000 miles on it . Service took two day More

by Rsgroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
Jul 25, 2024 -

Lilliston Ford Inc. responded

I'm sorry for the inconvenience you experienced during this recent visit. We aim to provide comprehensive, accommodating service and it's clear there was a misunderstanding regarding the necessary part for your truck. Please reach out directly so we can discuss this in greater detail and ensure all outstanding concerns are addressed. Thank you, Maria Marchina - Service Manager - 856-691-2020

July 19, 2024

Good service on my warranty and recall repairs. . Especially their shuttle service which took me home and brought my car back to me. More

by fireeatr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service is who worked with me
Report | Print
Jul 19, 2024 -

Lilliston Ford Inc. responded

Thank you for sharing your positive experience with our warranty and recall services at Lilliston Ford. We're glad to hear that the shuttle service was convenient for you!

Jul 19, 2024 -

Lilliston Ford Inc. responded

Hi fireeatr, We're thrilled to have exceeded your expectations! Come back soon for more exceptional service. Sincerely, Stacey Lilliston - President

July 18, 2024

Excellent customer service. Kept us informed every step of the way. Explained the process and expectations. More

by Batman1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Lilliston Ford Inc. responded

Hi Batman1458, We're glad we could meet your expectations! Come back soon for more great experiences. Sincerely, Stacey Lilliston - President

July 18, 2024

Excellent customer service! ! They let me know what was going on. They drove my car to my house for me!! Thank you More

by Dizdtwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Report | Print
Jul 18, 2024 -

Lilliston Ford Inc. responded

We're delighted to hear you had an excellent experience with Lilliston Ford! It's great that our team kept you informed and even delivered your car to your house. Thanks for the positive feedback!

May 16, 2024

I come here for one reason, great customer service! And now the video they give you from the technician that's performing the work is awesome. Chris Headley my service writer was really on the ball wit More

by mrbubbyboy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Headley
Report | Print
May 17, 2024 -

Lilliston Ford Inc. responded

We're so glad to know you appreciate the video updates from our technicians and that Chris was able to provide top-notch service for you at Lilliston Ford. Thanks for your support!

May 13, 2024

Fast response time. Parts were ordered and installed when promised. Service department communicated with us during the entire process. More

by Jmcloone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
May 13, 2024 -

Lilliston Ford Inc. responded

We're glad to know our service department at Lilliston Ford met your expectations with their communication and promptness. Thanks for the positive feedback!

May 12, 2024

They did a great job in & out. Got my truck back fast. Will be returning if I need anything else. More

by Griffithken721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
Report | Print
May 13, 2024 -

Lilliston Ford Inc. responded

Thanks for sharing your feedback with our team at Lilliston Ford. It's great to hear you had a positive experience overall and were back on the road in no time. Safe travels and see you down the road!

May 02, 2024

I love Lilliston Ford the people are so. nice. when you get work done on your car and wait for it and hour and a half that's fast More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Frie
Report | Print
May 03, 2024 -

Lilliston Ford Inc. responded

We're glad to know you had a great experience at Lilliston Ford! We strive for efficient and quality service. Thanks for your kind words, we appreciate it!

April 27, 2024

Very insightful, polite, and invested. The ability to have options, and deliver savings is incredible in this day and time. More

by williamsteltz1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Buono
Report | Print
Apr 29, 2024 -

Lilliston Ford Inc. responded

William, we're glad to know you found our team at Lilliston Ford insightful and polite. We always aim to provide options that deliver savings for our customers. Thanks for the review!

1
2
3
...
18