Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lilliston Ford Inc.

Vineland, NJ

Overview
Employees
Reviews
Vehicles
4.7
274 Reviews
Lilliston Ford is proud to serve Cumberland County drivers from the local communities of Millville, Bridgeton, Hammonton, Pittsgrove and beyond with a great selection of new Ford cars, trucks and SUVs that are meeting and exceeding your expectations with award-winning excellence. The overwhelming popularity of new models like the Bronco and Bronco Sport should come as no surprise to our customers that appreciate the iconic styling that gives a nod to Ford's heritage while looking forward in performance, safety and technology advancements that make driving a new Ford an exhilarating experience. Our large inventory of new Fords, including the Escape, Edge, Explorer, and Expedition SUVs, as well as the exciting new F-150 Lightning and Mustang Mach-E electric vehicles, gives you the wide range of choices you're looking for to find just the right model to suit your unique profile and our team of Ford Sales Professionals will use our expertise to help you navigate the car buying process with ease and simplicity, without the usual hassles and headaches you might experience at other dealerships. Lilliston Ford is here to deliver the right combination of price, selection and service. Come visit us today just minutes from anywhere in Cumberland and Atlantic Counties and test drive a new Ford F-150 or Mustang sport coupe and experience the Lilliston Advantage for yourself!
Contact Dealership

833 N Delsea Dr.

Vineland, NJ

08360

Directions

By Type

Showing 274 reviews

April 18, 2024

The service was very good and the personal was very good and helpful. The waiting area was very clean. More

by Homer13252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Buono
Report | Print
Apr 18, 2024 -

Lilliston Ford Inc. responded

We're glad to know you found our service and staff at Lilliston Ford helpful, as well as enjoyed the cleanliness of our waiting area. We appreciate your feedback!

April 06, 2024

Very professional nice people and nice video explaining the repair. Thank you I will back service. More

by ray
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alfredo buono
Report | Print
Apr 08, 2024 -

Lilliston Ford Inc. responded

We are so happy that our Lilliston Ford team earned your five stars. Thanks, Ray!

March 21, 2024

Love my truck. My grandsons and family also love it. Took the kids fishing and collected wood for the fire pit outside, The truck may be pretty but it's no pavement More

by mlmiracleear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Frie, Samantha Cuff
Report | Print
Mar 21, 2024 -

Lilliston Ford Inc. responded

We're so glad to know you and your family are enjoying the new truck! It sounds like it's already making great memories. Thanks for choosing Lilliston Ford, we appreciate hearing that our team made your purchase process smooth and easy!

March 08, 2024

Communication sucks why wasn't offered a loaner car,I talk to two ppl over week that was help Megan Shawn but no update told twice part was coming this week it's fri nothing am spending 💰 on Ubers/Lyft More

by Angie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan
Report | Print
Mar 11, 2024 -

Lilliston Ford Inc. responded

Angie, we appreciate your feedback. We appreciate the opportunity to work with you, and it seems your vehicle will be completed by Tuesday. We hope you are enjoying the loaner vehicle and please reach out to us if you have any other concerns during this process. Thank you, Maria Marchina - Service Manager 856-691-2020

Mar 22, 2024 -

Angie responded

Today after 3 week plus we had a very Bad lack of communication and my car sitting for days before it was even looked at bad communication and not offered a loaner for jump Now it went way better at the end But first I would like to Publicly. thank few ppl that has communicated and give me updates and finally after week plus a loaner that helped me out more than you now I spent over 200$ in uber/lyfts Shaun for phone conversations always pleasant, Maria for getting me the loaner and Chris for calling me with updates after more things were found wrong. Taylor who we are now (phone friends) calling me and letting me know what was going on, before this I hated dealership because of cost but I will now take my not so good rating to A+++ I absolutely loved the loaner.

Mar 25, 2024 -

Lilliston Ford Inc. responded

Hello again Angie, Ensuring clear communication and providing timely assistance is important to us, and we regret falling short of your expectations initially. We appreciate your patience and understanding as we worked to address the issues and provide you with a loaner vehicle. We're glad to hear that your experience improved, and we're grateful for your kind words toward our team members Shaun, Maria, Chris, and Taylor. Your feedback is invaluable, and we will use it to improve our processes to ensure a smoother experience for all our customers in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.

March 08, 2024

The worst experience I’ve ever experienced my truck was sitting at the dealership for about two weeks and still didn’t get the job done More

by Mojeto_70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam cuff
Report | Print
Mar 08, 2024 -

Lilliston Ford Inc. responded

I'm really sorry to read about your experience. It's not our standard practice to have vehicles waiting for such a long time without completing the necessary work. I'd like to look into this further and see how we can make things right, so please reach out when you get a chance. Thank you, Maria Marchina - Service Manager - 856-691-2020

March 07, 2024

Angelo was great and transaction went fast and flawless! Thank you for all the help ! More

by reneeg18
Recommend Dealer
Yes
Employees Worked With
Angelo
Report | Print
Mar 08, 2024 -

Lilliston Ford Inc. responded

Renee, we are happy to hear from you! Thank you for sharing your support of Angelo and Lilliston Ford. Safe travels!

March 06, 2024

Highly recommend! They do a fantastic job and go over everything with you. Always kind and courteous. More

by cachance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda and Maria
Report | Print
Mar 07, 2024 -

Lilliston Ford Inc. responded

We appreciate your recommendation and are glad to know you had a great experience with us at Lilliston Ford. Our team is always here to provide kind, courteous service!

March 01, 2024

Fast, friendly service. Everything went smoothly and my questions were answered in a way that I could understand. I couldn't be happier. More

by scmufferi
Recommend Dealer
Yes
Employees Worked With
Steve Street.
Report | Print
Mar 01, 2024 -

Lilliston Ford Inc. responded

We're glad to know you had a smooth and friendly experience at Lilliston Ford! We always aim to make things as clear and understandable as possible. Thanks for your review!

February 29, 2024

No matter how hard you might try, you cannot dislike Lilliston's sales and service staff. However, one female service writer talks at the speed of light. I chose to deal with Sean, a gem of a guy who More

by twnorowski
Recommend Dealer
Yes
Employees Worked With
Sean Driscoll
Report | Print
Feb 29, 2024 -

Lilliston Ford Inc. responded

Doctortom, we're glad to know you've had positive experiences with our team at Lilliston Ford. We'll pass your kind words on to Sean! Thanks for the review and feedback about communication speed - it's always appreciated.

February 26, 2024

Very friendly and knowledgeable, didn’t follow me around hounding me, listened to my needs and wants and found me exactly what I was looking for More

by Umpiedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Isibel
Report | Print
Feb 26, 2024 -

Lilliston Ford Inc. responded

We're glad to know our team at Lilliston Ford was able to meet your needs and find you the perfect vehicle. Thanks for sharing this positive review, we appreciate it!

1
...
4
5
6
...
28