Lilliston Ford Inc.

dropped my truck off the night before and they took it in right away the next morning, got it done before I was expecting it. Great Job! right away the next morning, got it done before I was expecting it. Great Job! More

The dealership had the transit vehicle we needed and in a timely matter. Sales person was great and very helpful. Now we are looking to purchase 2 more vans in the near future. I would recommend Lilliston Fo timely matter. Sales person was great and very helpful. Now we are looking to purchase 2 more vans in the near future. I would recommend Lilliston Ford for you next car, van or truck. great service and very knowledgeable Sales Consultants. More

I always take my vehicle to Lilliston. Very friendly, dependable and I always have a great experience. They are an excellent operation. dependable and I always have a great experience. They are an excellent operation. More

The best to deal with. Mr Steet and Linda C are the best and nicest people...will continue to do business there. Very clean and pleasant atmosphere and nicest people...will continue to do business there. Very clean and pleasant atmosphere More

Servvice personnel are great.Was very unhappy that Servvice personnel are great. Was very unhappy that during the COVID episode a warning wasnt' obviouus at the Main Door about that, or on the door Servvice personnel are great. Was very unhappy that during the COVID episode a warning wasnt' obviouus at the Main Door about that, or on the door to the service or from the lounge. I generally like doing business with Lilliston Ford. More

Bait and Switch Tactics. Saw a vehicle online I was interested in. Went in the next morning to look at and test drive the vehicle. First off the sales man I was dealing with never even walked onto the interested in. Went in the next morning to look at and test drive the vehicle. First off the sales man I was dealing with never even walked onto the lot. The only time he got within 50 feet of the vehicle was when it needed a tag for the test drive. I questioned the price of the vehicle which seemed low and he said nothing. The price on the dealership's website matched the price on the window sticker on the actual vehicle. The vehicle had quite a bit of cosmetic damage so I assumed it was reflected in the price. After talking money with the salesman I noticed the numbers he was quoting me were way too high. I asked them to run my credit to get the interest rate down, which they did. (I was also pre-approved so I was well aware what my rate should be.) When he came back the number was still very high. Then I realized he was giving me monthly payment numbers and not totals. I asked for him to present me the out the door cost and show me all the individual fees. While he was busy I did the math and discovered the total price for the vehicle he was quoting me wasn't adding up and was 7-8k higher than it should be. He returned with the truck fee totals and right off the bat I could see the truck was being "sold" to me for 5K over the window sticker price, plus taxes and fees. I went out the truck and came back with a photograph of the window sticker. I was told that is an error and no way we can honor that. I kindly told them if I had known about this "real" price it would have saved me 2 hours in the dealership and I walked out. I feel this was no error and they were going to sell me a used vehicle over sticker price, had I not been wise enough to ask questions. I feel sorry for any other customers that ship this dealership. They are clearly hiding the total cost and fees for unsuspecting customers that do not know any better. Avoid at all costs!!! More

I was very satisfied Is with Everything at lilloston Ford Definitely would return And would recommend it to anybody Ford Definitely would return And would recommend it to anybody More

We have purchased numerous vehicles from Liliston Ford.Sales Manager Dave Nelson always makes the process efficient and easy. Overall experience from purchase to service is alway great. Ford.Sales Manager Dave Nelson always makes the process efficient and easy. Overall experience from purchase to service is alway great. More

Lilliston Ford is a world class customer focused dealership. Since 2018 when I first got my vehicle they have provided all my service. They have always been accomodating, friendly and professional dealership. Since 2018 when I first got my vehicle they have provided all my service. They have always been accomodating, friendly and professional! More

Car had 4,000 more miles on it then advertised, Jon the Manager said it did not matter in price ,but Heather was great to deal with we will be back to get another car from her. Manager said it did not matter in price ,but Heather was great to deal with we will be back to get another car from her. More