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Lilliston Ford Inc.

Vineland, NJ

4.7
274 Reviews
Lilliston Ford is proud to serve Cumberland County drivers from the local communities of Millville, Bridgeton, Hammonton, Pittsgrove and beyond with a great selection of new Ford cars, trucks and SUVs that are meeting and exceeding your expectations with award-winning excellence. The overwhelming popularity of new models like the Bronco and Bronco Sport should come as no surprise to our customers that appreciate the iconic styling that gives a nod to Ford's heritage while looking forward in performance, safety and technology advancements that make driving a new Ford an exhilarating experience. Our large inventory of new Fords, including the Escape, Edge, Explorer, and Expedition SUVs, as well as the exciting new F-150 Lightning and Mustang Mach-E electric vehicles, gives you the wide range of choices you're looking for to find just the right model to suit your unique profile and our team of Ford Sales Professionals will use our expertise to help you navigate the car buying process with ease and simplicity, without the usual hassles and headaches you might experience at other dealerships. Lilliston Ford is here to deliver the right combination of price, selection and service. Come visit us today just minutes from anywhere in Cumberland and Atlantic Counties and test drive a new Ford F-150 or Mustang sport coupe and experience the Lilliston Advantage for yourself!
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833 N Delsea Dr.

Vineland, NJ

08360

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Showing 274 reviews

July 02, 2023

Everyone was very polite n helpful explaining everything to me and showing me everything that was on the bill More

by Rtmjr54
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 03, 2023 -

Lilliston Ford Inc. responded

Thank you for the positive review! We're glad to hear that our team at Lilliston Ford was able to provide helpful and informative service. If you have any more questions in the future, feel free to reach out. Have a great day!

July 01, 2023

Service department was very professional and timely from start to finish. Will definitely be back! More

by tim d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 03, 2023 -

Lilliston Ford Inc. responded

This is the feedback we strive for, Tim! It's an honor to have earned your confidence. We look forward to seeing you again at Lilliston Ford!

June 24, 2023

Did the work requested. Just a longer wait than expected. About 2-1/2 hours for an oil change and inspection. More

by patshea2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lynda
Jun 26, 2023 -

Lilliston Ford Inc. responded

We appreciate you choosing Lilliston Ford for your service needs. Thank you for bringing the wait time to our attention, we'll take note of that moving forward. We hope to provide a quicker experience next time. Have a great day!

June 24, 2023

Received great service at a very fair price. Greg the service writer was awesome Thanks Lilliston More

by P59dwyer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gregg
Jun 26, 2023 -

Lilliston Ford Inc. responded

Thanks so much for sharing your kind words for Greg and leaving Lilliston Ford a five-star review! It was a pleasure assisting you.

June 17, 2023

Picked my car up, performed routine maintenance and recall work. Had the car dropped of early afternoon. Smooth transaction as always. Service department is top notch, prices are fair, and the service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jun 19, 2023 -

Lilliston Ford Inc. responded

Thanks for the awesome review, Dave! We're glad to hear that you had another easy experience at Lilliston Ford. Linda is indeed a great asset to our team, and we'll make sure to pass along your kind words. Drive safely, and we look forward to your next visit!

June 17, 2023

The dealer an staff are very friendly. Device has been a 5 star. An I will continue to do my business with them. More

by LJO1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda in service , Luis in sales
Jun 19, 2023 -

Lilliston Ford Inc. responded

Thank you for the great review! We're glad to hear that our staff has been friendly and that you've had a 5-star experience with us. We appreciate your continued business and look forward to serving you in the future. Have a fantastic day! - The Lilliston Ford Team

June 10, 2023

Was greeted when I arrived, directed to the waiting area. Joshua came out to let me know that the car was completed and went through the paperwork with me. Site was clean and well taken care of. More

by Joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 12, 2023 -

Lilliston Ford Inc. responded

Joann, thank you for reviewing Joshua and Lilliston Ford! We truly appreciate your feedback and hope to see you again down the road!

June 08, 2023

Very satisfied with maintenance service. One problem with seat belt took two visits to finally be resolved. All issues with Escape seem to be resolved. More

by BillM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jun 08, 2023 -

Lilliston Ford Inc. responded

Thank you for taking the time to leave a review, Bill. We're glad to have delivered quality care, however, we're sorry your service experience took longer than hoped. I apologize for any inconvenience this caused. If there is anything else we can do for you in the future, please don't hesitate to contact us. Thank you, Ivan Nelson - General Manager - 856-691-2020

June 03, 2023

Customer service was very helpful got right to the point of the problem and was able to get the vehicle fixed More

by Juniorgl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 05, 2023 -

Lilliston Ford Inc. responded

We're thrilled to hear that our customer service team at Lilliston Ford was able to assist you so efficiently! Thank you for taking the time to share your feedback and for trusting us with your automotive needs. We appreciate your business and hope to see you again soon.

June 02, 2023

Very inefficient. It took 2 hours for an oil change and tire rotation. I had to approach the service desk after an hour and a half and they told me it was normal to ta More

by joseph darminio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabrielle
Jun 02, 2023 -

Lilliston Ford Inc. responded

I'm sorry to hear about your poor experience, Joseph. We strive to deliver timely and efficient service, and it sounds like we did not meet that goal. I would appreciate the chance to address this matter with you directly and see how we can improve in the future. Please reach out to me at your convenience so we can discuss further. Thank you. Ivan Nelson - General Manager - 856-691-2020

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