105 Reviews of Liccardi Ford Lincoln - Service Center
Purchase and Service I purchased a Lincoln MKX last year. My salesmen was Scott Lyons. He told me he was my salesmen for life and he has been. He has helped me numerous t I purchased a Lincoln MKX last year. My salesmen was Scott Lyons. He told me he was my salesmen for life and he has been. He has helped me numerous times. Not so much with my MKX but with a Navigator I purchased in 06. I bring both vehicles in there for service and wait for them, never longer that expected. They always wash the car which is a nice treat. I have an extended warranty on the Navigator and the service department, (Heather) was instrumental in getting items repaired there were previously denied by the warranty company. I know I'll go back to see Scott when I'm ready for a new car. It's always a pleasure to see Heather in service department because I know she will look after my interest. More
They don't service what they sell. Brand new Ford has major electrical problems. Five days of trying to call for a service appointment and they don't answer the phone or return voicemai Brand new Ford has major electrical problems. Five days of trying to call for a service appointment and they don't answer the phone or return voicemail messages. Clearly they just sell cars and it's on the buyer to find a Ford dealer who will actually repair their defective product. This place is the worst I have ever encountered. Avoid buying or leasing from them or live with regret and a car that won't start. More
Worst service of my life ( 50 years old ) I had my car towed to the dealership 5/23/17 I received a phone call at 11:30 a.m. letting me know they received my vehicle. 5/25/ 17 I called the de I had my car towed to the dealership 5/23/17 I received a phone call at 11:30 a.m. letting me know they received my vehicle. 5/25/ 17 I called the dealership to check on my vehicle. I was told the part was not warranty I would have to pay to get it fixed. They would order the parts. 8 Days Later after calling the dealership everyday and not being able to get in touch with my service rep I have left numerous messages to my service rep the service manager with no luck. It is now Wednesday a week and a day later I still do not have my car I still have not heard from anyone about my car. I still have not received a return phone call after leaving 7 to 8 messages. I just want my car back fixed or unfixed. .. I am not exaggerating I have never experienced anything like this in my entire life !!!!!... Yours truly. Still waiting for my car or a call back. More
Tremendous Alma in service was tremendous ! My car broke down on highway alma got me into service immediately , handled everything professially and was on the ro Alma in service was tremendous ! My car broke down on highway alma got me into service immediately , handled everything professially and was on the road in two hours! More
Great Experience Liccardi is reliable and quick. I continue to visit for my regular car maintanence and have never had an issue. I'm in an out in no time, all staff an Liccardi is reliable and quick. I continue to visit for my regular car maintanence and have never had an issue. I'm in an out in no time, all staff and customer service are helpful and pleasant too! More
Service Would definitely recommend him as well the dealership. Great customer service and the attention was unparalleled. Would definitely continue to purchas Would definitely recommend him as well the dealership. Great customer service and the attention was unparalleled. Would definitely continue to purchase more Fords from Scott and Licardi Ford ! More
Service Prompt service dept. Service techs were very knowledgeable and very helpful . Eager to answer all of the questions that I had at the time of service Prompt service dept. Service techs were very knowledgeable and very helpful . Eager to answer all of the questions that I had at the time of service More
Scott Lyons Best customer service ever by Scott Lyons at Luccardi Ford in Watching NJ. I would recommend him to everyone I know (Family and Friends). thank you Sc Best customer service ever by Scott Lyons at Luccardi Ford in Watching NJ. I would recommend him to everyone I know (Family and Friends). thank you Scott More
amazing experience The people at liccardi ford and lincon were very helpful and friendly as i was trading in my car and getting a new one they tried to find the best car The people at liccardi ford and lincon were very helpful and friendly as i was trading in my car and getting a new one they tried to find the best car to fit me and i couldnt be happier More
Maintenance on my 2013 MKZ they messed up when i leased my mkz in 2013 i put a deposit on a silver one with AWD and they gave me the silver one with FWD i didnt even see it beca they messed up when i leased my mkz in 2013 i put a deposit on a silver one with AWD and they gave me the silver one with FWD i didnt even see it because they had it on the ramp but i must say they certianly have redeamed themselves with their service department....lets hope its better when my lease is up in august More