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Libertyville Chevrolet - Service Center

Libertyville, IL

4.4
308 Reviews

308 Reviews of Libertyville Chevrolet - Service Center

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December 12, 2020

THE SERVICE WAS GREAT ALL PROFESSIONAL THE OIL CHANGE AND TIRES ROTATION WAS COMPLETED IN ONE HOUR THEY WASHED THE CAR NICELY I THANK YOU More

by J_KENNETHSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR ARTHUR ZVAGELSKI
December 10, 2020

This dealership always provides the best service every time I have my car repaired. I appreciate that I am always provided a loaner car when I need one. Mike Tortorello is the greatest- so friendly and he More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tortorello
December 10, 2020

Each time I bring my car in for service I am very pleased. Staff is on time, courteous, informative, and the whole experience is easy. Keep it up! More

by nancywambach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny in Service
December 09, 2020

I always get excellent and reliable service. The staff are courteous, honest and informative. I never feel like I was given poor service or coerced into a service I didn’t need. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
December 02, 2020

Not my best experience my service advisor was having a bad day or something taking it out on the customer would not go there again if I don’t have to. More

by joaquinsilva19961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Dec 02, 2020 -

Libertyville Chevrolet responded

Hey JSilva, my name is Dan and I'd like to try and help out here. I'm really sorry to hear that you had such a poor experience with us, and I'd like to try and make it right somehow. Can you please reach out to me at happycustomer@happyautogroup.com so I can find out a bit more about what happened. I'd like to look into this right away for you.

November 30, 2020

Just great service all the time . Always know my vehicle will be fixed correctly, service dept goes above the normal to make sure every thing is done More

by PGMCK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis w. Andy P.
November 30, 2020

Called Mike for an oil change and he said come on over now. I showed up and was out of there in 30 minutes. Great job! More

by TGREENLEES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tortorello
November 26, 2020

Libertyville Chevrolet offers great service, knowledgeable service advisors, and some great long time experienced technicians! They are an asset of the community. We’ll be back again! More

by JCPSKP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis wehrheim
November 25, 2020

The service department is always very helpful and on time with delivery of their work on car.Dennis has always done his best to give us info on what needed to be done to our cars. We appreciate his care and More

by wardwalquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis. Wehrheim
November 23, 2020

I came in for an oil change was told the service would take an your but Arthur got me done in less time. Great work Arthur!!! More

by NIKKIAOLIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gunning, Eric Cardona
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