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Libertyville Chevrolet - Service Center

Libertyville, IL

4.5
311 Reviews

311 Reviews of Libertyville Chevrolet - Service Center

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December 19, 2020

The service department ways does a great job. They explain the procedure and give me a loaner. The service writer,Manny Diaz, kept me informed throughout the entire process. More

by BAILEYDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
December 18, 2020

Mike Tortorello was awesome for me and performed an honest auto inspection on a 1968 Corvette....... saved me from making a poor investment on the vehicle. More

by stevekaploe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tortorello , Eric Cardona, Dan Barker, Greg Stoll
December 17, 2020

Arthur Z. in the Service department is always very helpful & gets you taken care of & back on the road quickly. Thanks for always being thorough (like checking for recalls) & for making everything so More

by ambuqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Z.
December 12, 2020

THE SERVICE WAS GREAT ALL PROFESSIONAL THE OIL CHANGE AND TIRES ROTATION WAS COMPLETED IN ONE HOUR THEY WASHED THE CAR NICELY I THANK YOU More

by J_KENNETHSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR ARTHUR ZVAGELSKI
December 10, 2020

This dealership always provides the best service every time I have my car repaired. I appreciate that I am always provided a loaner car when I need one. Mike Tortorello is the greatest- so friendly and he More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tortorello
December 10, 2020

Each time I bring my car in for service I am very pleased. Staff is on time, courteous, informative, and the whole experience is easy. Keep it up! More

by nancywambach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny in Service
December 09, 2020

I always get excellent and reliable service. The staff are courteous, honest and informative. I never feel like I was given poor service or coerced into a service I didn’t need. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
December 02, 2020

Not my best experience my service advisor was having a bad day or something taking it out on the customer would not go there again if I don’t have to. More

by joaquinsilva19961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Dec 02, 2020 -

Libertyville Chevrolet responded

Hey JSilva, my name is Dan and I'd like to try and help out here. I'm really sorry to hear that you had such a poor experience with us, and I'd like to try and make it right somehow. Can you please reach out to me at happycustomer@happyautogroup.com so I can find out a bit more about what happened. I'd like to look into this right away for you.

November 30, 2020

Just great service all the time . Always know my vehicle will be fixed correctly, service dept goes above the normal to make sure every thing is done More

by PGMCK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis w. Andy P.
November 30, 2020

Called Mike for an oil change and he said come on over now. I showed up and was out of there in 30 minutes. Great job! More

by TGREENLEES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tortorello
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