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Libertyville Chevrolet - Service Center

Libertyville, IL

4.4
308 Reviews

308 Reviews of Libertyville Chevrolet - Service Center

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January 01, 2021

Quality work performed once again. Comfortable waiting area...good coffee. Work was completed on time. I was informed of service details and possible future maintenance. More

by neal.lorenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Weirman.
December 31, 2020

Service department was helpful in diagnosis and repairs and kept me updated the entire time. Did not try and sell me service I did not need. More

by MCS1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gunning
December 28, 2020

Dropped off car for oil change. The service person called me to tell me it is done. I arrived 20 minutes later. Initially, my paperwork was not found. Then I was told to wait 10 minutes for the car wash. Thi More

by J_schoening
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Casto
Dec 31, 2020 -

Libertyville Chevrolet responded

Hey J, I'm really sorry to hear that you had such a poor experience with our service department. I'd like to have work with our Service Director Andy to try and make this right for you, can you please reach out to me at happycustomer@happyautogroup.com so I can try to help out here.

December 22, 2020

Quick and efficient service. Great people to work with. Prior to buying a car from them, I would not take my car to a dealer for service. More

by OldRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
December 21, 2020

I am beyond satisfied with the service of Libertyville Chevrolet!! They underpromise and overdeliver!! Magnificently run service department!!! Very happy to do business with Libertyville Chevrolet. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur, assistant service manager
December 21, 2020

I love having my car service at this dealership as they are very professional and provide great service. They always let me know what is a priority when it comes to fixing my car. They certainly try to und More

by Trosado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
December 20, 2020

When my car was being serviced I was told I need new tires so my question is how do I go about getting the new free tires that was promised to us when we bought the car. It basically was the selling poi More

by CHRISTINESHALLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department , Keith Gunning
December 19, 2020

The service department ways does a great job. They explain the procedure and give me a loaner. The service writer,Manny Diaz, kept me informed throughout the entire process. More

by BAILEYDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
December 18, 2020

Mike Tortorello was awesome for me and performed an honest auto inspection on a 1968 Corvette....... saved me from making a poor investment on the vehicle. More

by stevekaploe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tortorello , Eric Cardona, Dan Barker, Greg Stoll
December 17, 2020

Arthur Z. in the Service department is always very helpful & gets you taken care of & back on the road quickly. Thanks for always being thorough (like checking for recalls) & for making everything so More

by ambuqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Z.
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