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Libertyville Chevrolet - Service Center

Libertyville, IL

4.3
313 Reviews

313 Reviews of Libertyville Chevrolet - Service Center

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January 07, 2021

The service at this dealership is always great. The staff are always friendly and polite. The prices are reasonable and the quality of the work is great. More

by Montina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gunning, Dan Barker, Greg Stoll
January 06, 2021

Quick and efficient service! I was kept informed and the car was ready in a timely manner. Blah blah blah blah blah blah blah blah More

by SCHIEF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.???? I didn't work with sales dept??
January 06, 2021

Was on hold with Service longer than anticipated and had to call back. Once connected with a knowledgeable Service Advisor my situation was resolved in relative short order. More

by PKIMPLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
January 05, 2021

Having my classic car worked on by performance center. Complete overhaul of the drivetrain, suspension and brakes. Kevin and his team are fantastic and pay meticulous attention to detail. Highly recommend More

by BAKELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Paddock
January 04, 2021

I have all my service work done there because I know its going to be done right. I get in and out very quickly which is important to me when my schedule is full for the day. More

by ROADCAPTIM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gunning
January 01, 2021

Quality work performed once again. Comfortable waiting area...good coffee. Work was completed on time. I was informed of service details and possible future maintenance. More

by neal.lorenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Weirman.
December 31, 2020

Service department was helpful in diagnosis and repairs and kept me updated the entire time. Did not try and sell me service I did not need. More

by MCS1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gunning
December 28, 2020

Dropped off car for oil change. The service person called me to tell me it is done. I arrived 20 minutes later. Initially, my paperwork was not found. Then I was told to wait 10 minutes for the car wash. Thi More

by J_schoening
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Casto
Dec 31, 2020 -

Libertyville Chevrolet responded

Hey J, I'm really sorry to hear that you had such a poor experience with our service department. I'd like to have work with our Service Director Andy to try and make this right for you, can you please reach out to me at happycustomer@happyautogroup.com so I can try to help out here.

December 22, 2020

Quick and efficient service. Great people to work with. Prior to buying a car from them, I would not take my car to a dealer for service. More

by OldRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
December 21, 2020

I am beyond satisfied with the service of Libertyville Chevrolet!! They underpromise and overdeliver!! Magnificently run service department!!! Very happy to do business with Libertyville Chevrolet. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur, assistant service manager
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