Back

Libertyville Chevrolet - Service Center

Libertyville, IL

4.5
310 Reviews

310 Reviews of Libertyville Chevrolet - Service Center

Sort by
January 20, 2021

As always the service was great Mr. Dennis in the service department was very friendly and helpful also Mr.Micheal S as always very helpful in explaining question that I had More

by tempsonhelen1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
January 18, 2021

Love the people at Liberty Chevrolet.My family had Love the people at Liberty Chevrolet. My family had purchased many cars/trucks. Their sales and service team are great at what they do!!!! You wont More

by LWILLIAMS229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Keith Gunning
January 18, 2021

Service was amazing. I received constant updates as to what was going wrong with my truck and how they were going to fix the problems More

by mikerundquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tortorello and Andy Zika
January 18, 2021

Hello,The service department was excellent. I needed an Hello, The service department was excellent. I needed an oil change and tire rotations. I was in and out within 30 minutes. The work was done very q More

by ruthcoffey56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola
January 16, 2021

Excellent service they did a great job by keeping me updated on what my car needs and the future services required thank you for everything More

by MARIESQUIVEL171800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gunning, Dan Barker, Greg Stoll
January 15, 2021

Muy amables y un poco lento pero muy buen servicio el lugar estaba muy limpio y están al pendiente me dieron café y me ofrecieron agua More

by LUZ.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Matos
January 15, 2021

I was very impressed with the speed in efficient see that they took to do the oil change and a tire rotation. I had told him I needed to get to work so I didn’t want to spend a lot of time and it was done i More

by LENORECHICAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Robinson , Dan Barker
January 15, 2021

The actual service to my car I get here is always fine but I’m really fed up that the last few times I’ve been the staff isn’t wearing masks properly if at all. I will not be returning to this location as More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rowe
Jan 15, 2021 -

Libertyville Chevrolet responded

Hi AG, I want to apologize for your experience and thank you for your feedback. I can assure you, your feedback is taken very seriously, and we review our COVID-19 protocols and safety requirements daily with our staff. We take our precautions and the responsibility we have to keep our customers safe very seriously, and disinfect multiple times each day. I can promise you, the opinions that may be expressed by a single employee do not reflect those of ownership or management and will be dealt with accordingly. Again, we value your feedback, and appreciate your service to our community. We hope that you will reconsider visiting our establishment again.

January 14, 2021

They have great service and get things done on time. They are very friendly and very honest and fair with you. I highly recommend them More

by ROBERTSABA677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in finance and Dennis and manny in service , Dan Barker, Michael Sinacola, Mike Rowe
January 14, 2021

not happy with no friendly people in service or not happy with no friendly people in service or sales 。bought two new cars from another dealer i will not be back for new car More

by JANICE0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Driza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike from service is nasty
Jan 14, 2021 -

Libertyville Chevrolet responded

Hey Janice, I’m really sorry to hear that you’ve had such a poor experience with us. I’d like to find out more about exactly what happened here, could you please reach out to me at happycustomer@happyautogroup.com

...
6
...