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Libertyville Chevrolet - Service Center

Libertyville, IL

4.5
312 Reviews

312 Reviews of Libertyville Chevrolet - Service Center

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October 24, 2014

Taken advantage of I feel completely taken advantage of. My 2003 Saturn Ion wouldn't start so I had to get it towed to Libertyville Chevrolet. My service advisor was More

by repetition22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Baker
Oct 28, 2014 -

Libertyville Chevrolet responded

Hello, my name is Giaco Ruffolo and I am the Director of Operations at Libertyville Chevrolet. Every day we strive to ensure that every customer is delighted with their sales and service experiences at our dealership. I apologize that we did not meet that standard. Please call me at (847)932-3026 or email me at giaco@libchevy.com so I can help resolve this matter. Thank you for informing us about the issue and giving us the chance to make it right. Unfortunately, none of your contact information was posted to this review so I am hoping to hear from you soon so we can resolve this to your satisfaction. Thank you for your time, Giaco Ruffolo Director of Operations Libertyville Chevrolet

March 25, 2014

Dennis was very helpful and answered many questions that my previous Chevrolet dealer failed to explain to me. I finally felt comfortable in a dealership - like my cares and concerns actually mattered. Denn More

by JordanMariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wehrheim
August 10, 2012

As any Saturn owner knows, it can be difficult to find a place to service your car. There aren't any places close to me, but I have found a dealer that knows my Saturn and was very accommodating even thoug More

by Mary K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stu Silver
March 17, 2012

Today I brought my 2008 saturn Vue in for service. I was greeted by Stuart Silver whom I knew when he was with the Saturn Dealer here in Libertyville. Stuart is a true Professional and I could not be happie More

by jmckin58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stuart Silver
August 10, 2011

Absolutely the worst experience I have ever had at a car dealer. This place goes back to the dark ages when dealerships(stealerships) worked to earn their reputation. I'd rather walk than buy anything fro More

by danbike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ray
April 11, 2011

I had bought a "certified" 2007 Chevy Tahoe I had bought a "certified" 2007 Chevy Tahoe from another Chevy dealership in Lake Bluff, Il, who were CHEATS!!! I discovered the Tahoe it had NOT More

by Heather A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacco, Mr Baker
March 24, 2011

I brought my 2008 Chevy Trailblazer in for a vibration. Not being a mechanic it is very hard to explain the problem I was feeling. Eric greeted me on the service drive and immediately got a technician ava More

by lak4683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Defort, Jeff Hein
December 26, 2010

I went into the service department on a Saturday afternoon at 4pm. I was visiting family in the area and went searching for help with what I believed to be a leaking tire. Steve Baker addressed my More

by Mark Earnest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Baker and Dan (Service Tech)
November 28, 2010

I have had great experiences with this dealership and have moved all of my auto business to Libertyville Chevrolet. They are responsive, keep their word and thorough in checking recalls, service needs an More

by jxarras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Richter, Steve Baker and Omar Salgado
March 05, 2010

Late in October 2009 I was in Libertyville visiting Late in October 2009 I was in Libertyville visiting family when my 4 wheel drive engagement failed for my 2004 Tahoe Z71. I asked my brother, who l More

by pkirchgessner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo, Jim Opsal
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