Libertyville Chevrolet - Service Center

Great service I brought my Chevy in for service and the tech Jeff spoke with me and was honest and efficient. I will only bring my Chevy and Cadillac in to Jeff in I brought my Chevy in for service and the tech Jeff spoke with me and was honest and efficient. I will only bring my Chevy and Cadillac in to Jeff in service. More

Excellent Raymond was a fantastic help I recommended him to all my friends and family very respectable & seems to know what he's doing he's the best Raymond was a fantastic help I recommended him to all my friends and family very respectable & seems to know what he's doing he's the best More

Awesome service Thank you for your great service. You were very polite and so very helpful. Great job looking forward to my next visit with you take care!! Thank you for your great service. You were very polite and so very helpful. Great job looking forward to my next visit with you take care!! More

Quoted me double their competitors, lied about diagnostics Quick price comparison for anyone considering coming here for service. I needed a BCM replacement for my 02 Saturn L200, a very common issue. Libe Quick price comparison for anyone considering coming here for service. I needed a BCM replacement for my 02 Saturn L200, a very common issue. Libertyville Chevy - Part: $544, Four hours of labor: $611.80, Diagnostics: 152.95 (Ryan explicitly said this was $130 when I brought my car in). Total is $1308.75. After crosschecking with nearby GM dealers quotes: Jennings Chevrolet - Part + Labor 2hrs + Tax: $548.01 Anthony Auto Group: Part + Labor 2hrs + Tax: $774.99 Bottom line - If you want a straightforward and fair price without lies, don't go here! Details: Went to Apex Autowork Mundelein. The mechanic there spent his time diagnosing my vehicle and discovered I had a bad BCM, but that he couldn't repair it because it had to be reprogrammed, something only a Saturn Service Center can do. I asked him how much he wanted for his time and he said nothing because he couldn't fix it! He said this was pretty normal with the saturn l200s, and that it would be 450-700 to repair. I did some reading online and found that just about every price people were quoted was in that range, none more than $800. But then I went to Libertyville Chevy to get the repair done. First, they need to do diagnostics. Ryan told me this was $130.00 flat, and that this would go towards the repairs. After dropping my car off, an hour later I get a call back from Ryan. He told me they wanted $1308.75 for the repairs. I went two days later after not letting them rip me off. That's when they hit me with the increased charge for the diagnostics. When I asked why their quote was well over double their competitors, they said they required more hours. Then I asked if they use the same database as other GM service centers. They said yes. Why was their estimate double their competitor's then? The reply, 'our mechanic has worked on them for 27 years and estimated the repair at 4 hours.' So do they use a database or not? Just lies all the way through. DO NOT TRUST THIS PLACE. THEY WILL HOLD YOUR CAR FOR RANSOM WITH INFLATED QUOTES AND DIAGNOSTIC FEES! I the money they took from me could have gone to the hard working mechanic at Apex! More

Dealer will not fix my headlight which went bad after 2 week Tonight my headlight will not come up again in my Corvette. Every time this happens my blood is boiling. That's what I'm speaking out. I got m Tonight my headlight will not come up again in my Corvette. Every time this happens my blood is boiling. That's what I'm speaking out. I got my headlight fixedo. After few weeks it will not come up again. I brought it back to the dealer and they will not do anything about it. The service rep is no longer with the company. I showed the service manager my work orderl and he promised me tof do something but never did. I HATE THIS DEALER!!!! More

Great follow through! I was initially called and invited to some kind of event that they were holding by Rita. I had some questions for her before I even came and she answe I was initially called and invited to some kind of event that they were holding by Rita. I had some questions for her before I even came and she answered all my questions and they were actually pretty accurate. She said she wanted to make my shopping experience as painless as possible and that she did! More

rita malave I spoke to Rita a few days ago and she helped me every step of the way. Even though I did not purchase she didn't pressure me & really tried to help m I spoke to Rita a few days ago and she helped me every step of the way. Even though I did not purchase she didn't pressure me & really tried to help me find what I was looking for. More

Great Service Many thanks to Dennis for his exceptional attention to the customer's wishes. I got my car after the repair at exactly the time. All I expected was f Many thanks to Dennis for his exceptional attention to the customer's wishes. I got my car after the repair at exactly the time. All I expected was fulfilled. More

service Came in for an oil change. Greeted immediately. Unlike bill stasek where you wait an extra 20 min for someone to say they'll be right with you. Thanks Came in for an oil change. Greeted immediately. Unlike bill stasek where you wait an extra 20 min for someone to say they'll be right with you. Thanks Brett S. More

Helpful, Honest, excellent experience ! I had a few issues and questions about my car I had been putting off for a while. I aired up one tire for a third time and pulled into liberty Chevy. I had a few issues and questions about my car I had been putting off for a while. I aired up one tire for a third time and pulled into liberty Chevy. Dennis Wehrheim took me right away without an appointment and went thru my list of questions. I felt he was trustworthy and went with his recommendation for four new tires. He had them done quickly and it is all off my mind now. Thanks, Dennis! More