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Libertyville Chevrolet - Service Center
Libertyville, IL
308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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308 Reviews of Libertyville Chevrolet - Service Center
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October 03, 2017
good experience, very friendly Employees were Very friendly, was done when they said they would be, thorough and explained everything regarding service and future service. A pleasur Employees were Very friendly, was done when they said they would be, thorough and explained everything regarding service and future service. A pleasure working with Don. More
by cthenn63
Employees Worked With
Donald Swanson
October 02, 2017
Enjoyable experience. I went there thinking I would be hassled like other dealers but Leah made my hopes better than expected and I had a great car buying experience. I went there thinking I would be hassled like other dealers but Leah made my hopes better than expected and I had a great car buying experience. More
by Joav Quintana
Employees Worked With
Leah Duarte
July 09, 2017
Great service Always have a good experience. Service is done in a timely manner, and done right the first time. I don't even have a Chevy, I bring my wife's Buick h Always have a good experience. Service is done in a timely manner, and done right the first time. I don't even have a Chevy, I bring my wife's Buick here because of their great service department! More
by LongGroveguy
Employees Worked With
One of your newer service advisors..he did do a great job!
July 05, 2017
very professional ,and excellent waiting time good and fast service, waiting area not very suitable and unfriendly ,no signs for restroom, and no beverage available, if you have it make sure they good and fast service, waiting area not very suitable and unfriendly ,no signs for restroom, and no beverage available, if you have it make sure they can been seen More
by cesar a rodriguez
Employees Worked With
don't know
May 12, 2017
SERVICE DEPT TAKES ADVANTAGE OF SENIORS AND WOMEN I took in my Cruze (which I purchased HERE) for service and was billed $242.60 for labor and $22.40 for seals for an engine oil leak. My car was under I took in my Cruze (which I purchased HERE) for service and was billed $242.60 for labor and $22.40 for seals for an engine oil leak. My car was under warranty at the time. I was charged $257.90 labor to fix the Traction Control Light that stayed on. They couldn't tell me what they did for the cost, only that they fixed it. Oddly No parts were used. I'm a 70 year old women who knows nothing about cars and was not asked if I wanted the oil leaked fixed. I since took the receipt to another and they looked up the repairs in their computer and said it should have been covered under warranty. They CLEARLY like to take ADVANTAGE of SENIORS & WOMEN. I will be filling complaints with the BBB, IL Attorney General for senior abuse. WARNING STAY AWAY! More
by Bob Fleischer
Employees Worked With
ryan jenks
May 01, 2017
Great experience Amazing customer service! I had so many questions and the nice gentleman, Ivan, was so kind and helpful. He answered every question I had as well as m Amazing customer service! I had so many questions and the nice gentleman, Ivan, was so kind and helpful. He answered every question I had as well as made me feel very comfortable with my purchase. I would definitely recommend him! More
by Nancy
Employees Worked With
Ivan
March 10, 2017
Beware of this dealer. Please read. Had an issue with service department and Luke Sullivan. Issue was eventually handled and work was done appropriately. Would advise to use caution and Had an issue with service department and Luke Sullivan. Issue was eventually handled and work was done appropriately. Would advise to use caution and request to see the invoice before work is done and ask questions about shop fees. Seems shady that they don't tell you about them until the end of service and you have to fight. More
by Dave A.
Employees Worked With
Luke Sullivan
February 27, 2017
Awesome experience! Had the pleasure of working with Ivan. He made sure I was well informed and made me feel welcomed when I walked in. If you're going in ask for Ivan he Had the pleasure of working with Ivan. He made sure I was well informed and made me feel welcomed when I walked in. If you're going in ask for Ivan he'll take care of you. More
by Dno8819
Employees Worked With
Ivan
December 31, 2016
Experience with libertyville Chevrolet I normally don't make reviews but I had a chance to speak to Cameron Haque and he was able to answer all my questions in a professional manner. I woul I normally don't make reviews but I had a chance to speak to Cameron Haque and he was able to answer all my questions in a professional manner. I would highly recommend going to this place if your looking to purchase a car. They are not misleading like other car dealerships More
by Eneskaric1994
Employees Worked With
Cameron haque
November 20, 2016
Good customer service Kierra Banks made my car buying experience very easy if you are looking for a new or used vehicle call and ask for her or stop in. Kierra Banks made my car buying experience very easy if you are looking for a new or used vehicle call and ask for her or stop in. More
by Shady182
Employees Worked With
Kierra Banks
