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Libertyville Chevrolet - Service Center

Libertyville, IL

4.3
313 Reviews

313 Reviews of Libertyville Chevrolet - Service Center

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February 13, 2020

Dennis and team is very helpful. Communication with customer is good and informative. Only improvement would be an oil change could be 45min instead of full hour. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 13, 2020 -

Libertyville Chevrolet responded

Hi Steve, Thank you so much for your feedback! We are so glad that we had the opportunity to work with you and we're happy to hear that Dennis took good care of you. Please don't hesitate to reach out if you need anything else! Dan happycustomer@happyautogroup.com

February 13, 2020

Everyone is great from Sales, no hard pressure sale, finance, quickly in and out, service, easy to schedule and well explained. I wish I wasn't moving out of state. More

by Stvhayer
Recommend Dealer
Yes
Employees Worked With
Keith Gunning, Dan Barker
Feb 13, 2020 -

Libertyville Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's wonderful to know that you have been getting such good service at Libertyville Chevrolet. We are sorry to hear that you are moving away and wish you all the best! Dan happycustomer@happyautogroup.com

February 13, 2020

Employees are very friendly, courteous and it’s a pleasure to be there all times even for repairs, car wash or just to visit make me feel like at home More

by GRESENDIZ1660
Recommend Dealer
Yes
Employees Worked With
Andy, Arthur, Omar, Panchito, Amanda. Etc, etc
Feb 13, 2020 -

Libertyville Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Libertyville Chevrolet. Please don't hesitate to reach out if you need anything else. Best regards, Dan happycustomer@happyautogroup.com

February 13, 2020

Great service excellent staff very helpful and polite very efficient this is my second visit to this dealership and both times I had a great experience More

by Big Dave
Recommend Dealer
Yes
Employees Worked With
Alex Silva
Feb 13, 2020 -

Libertyville Chevrolet responded

Thank you Dave, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Libertyville Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Dan happycustomer@happyautogroup.com

February 13, 2020

Friendliest service in town We are a collision shop and love bringing our vehicles for service and follow up to Libertyville Chevrolet. They are friendly and take the time to exp More

by CARSTAR Mundelein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Zvagelski
Feb 13, 2020 -

Libertyville Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best, Dan happycustomer@happyautogroup.com

February 13, 2020

I was not given an accurate quote and an issue I identified as important to have assessed was forgotten. However, it is a convenient location, done on time and you gave me a ride to and from work! More

by VAREV99
Recommend Dealer
No
Employees Worked With
Don’t have a name to give
Mar 01, 2020 -

Libertyville Chevrolet responded

We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind Please, reach out to happycustomer@happyautogroup.com with any additional details you can provide so that I can look into this situation immediately for you. Dan happycustomer@happyautogroup.com

February 13, 2020

Mike checked my vehicle in and was diligent with communicating with me. He walked me through the many steps the technicians were taking to repair my car. He was juggling three other vehicles besides More

by Bree
Recommend Dealer
Yes
Employees Worked With
Mike Tortorello
Feb 14, 2020 -

Libertyville Chevrolet responded

Hi Bree, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're glad to hear Mike delivered such a great experience! We hope to see you again soon! Dan happycustomer@happyautogroup.com

February 13, 2020

Quick and efficient work. Great customer service. All the questions I had were answered. Overall awesome experience. Also the pricing was amazing. Will visit again. More

by EPEECHAMP05
Recommend Dealer
Yes
Employees Worked With
Omar Driza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gunning, Eric Cardona, Alex Silva, Dan Barker
Feb 13, 2020 -

Libertyville Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Libertyville Chevrolet. We look forward to seeing you next time! Dan happycustomer@happyautogroup.com

February 13, 2020

I had some service lights come on, Service guy Dennis W. put down everything that needed to look at, after about 45 minutes, Dennis came to me and told me the problem, all 3 problems was connected to one an More

by LEE_AKA_JORDAN23
Recommend Dealer
Yes
Employees Worked With
Dan Barker
Feb 13, 2020 -

Libertyville Chevrolet responded

Thank you for your review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations and that Dennis took such good care of you. Thank you again for choosing Libertyville Chevrolet! Dan happycustomer@happyautogroup.com

February 13, 2020

Quality and timely Quality service and done quickly within a time frame, appreciate the coupons and explanations given at the time is service especially being a senior c More

by mikesue51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cardona
Feb 13, 2020 -

Libertyville Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Dan happycustomer@happyautogroup.com

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