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Libertyville Chevrolet - Service Center

Libertyville, IL

4.4
308 Reviews

308 Reviews of Libertyville Chevrolet - Service Center

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March 04, 2020

Service could not have been better. I brought in my daughter's 2016 Chevy Spark EV with some strange battery charging issues. They diagnosed the problem and had to install a new (refurbished) battery. More

by JoeDuban
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 04, 2020 -

Libertyville Chevrolet responded

Hi Joe, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Libertyville Chevrolet. We hope you and your daughter will continue to enjoy your EV's! Dan happycustomer@happyautogroup.com

March 03, 2020

The Libertyville Chevy service team continues to makes my routine maintenance on my 2014 Equinox easy. PM drop-off, AM text confirming car is in process, to the phone call letting me know it's done. Keepin More

by KATHYMETKE
Recommend Dealer
Yes
Employees Worked With
Service
Mar 03, 2020 -

Libertyville Chevrolet responded

Thank you, Kathy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Libertyville Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Dan happycustomer@happyautogroup.com

March 03, 2020

My customer service representative Dennis was absolutely fantastic. He followed up with me and kept me informed. Very friendly and professional dealership. Would highly recommend More

by cebridges50
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 03, 2020 -

Libertyville Chevrolet responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that you enjoyed working with Dennis. Thank you again for choosing Libertyville Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Dan happycustomer@happyautogroup.com

March 03, 2020

Scheduled service (oil change and tire rotation) done as expected. Additional recommended service costs unreasonable. Wanted $79 for a cabin air filter worth $15 when already had it removed from the vehicle More

by riskybiz
Recommend Dealer
No
Employees Worked With
Dennis Wehrheim - Service Advisor
Mar 20, 2020 -

Libertyville Chevrolet responded

Thanks for your review. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Sincerely, Dan happycustomer@happyautogroup.com

February 28, 2020

They took the time to listen to my concerns and quickly diagnosed/fixed my issue. I had taken my truck to another dealership who did not listen to my concerns or take any time to attempt to diagnose a sign More

by Illiniguy17
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 28, 2020 -

Libertyville Chevrolet responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that the team did a good job listening to your concerns and taking care of the issues. Thank you again for choosing Libertyville Chevrolet! Dan happycustomer@happyautogroup.com

February 27, 2020

Excellent service and people to deal with I have recommended this dealership before and have brought in two other satisfy customers who have bought cars from here More

by RRONADC
Recommend Dealer
Yes
Employees Worked With
Omar Driza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gunning, Eric Cardona, Alex Silva, Dan Barker, Greg Stoll
Feb 27, 2020 -

Libertyville Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and appreciate your recommendation. We look forward to your next visit! Dan happycustomer@happyautogroup.com

February 24, 2020

Quick and easy Oil change, tire rotation, recall correction all done in less than an hour--in at 9:00, out before 10:00 on a Friday. Wow! Only disappointment was the More

by DJAHANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Castro
Feb 24, 2020 -

Libertyville Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Libertyville Chevrolet. Dan happycustomer@happyautogroup.com

February 19, 2020

Great and quick afternoon. Very thorough and got my truck back within the time frame they said. Also clean facility and staff nice and friendly More

by Stephaniebraun
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 19, 2020 -

Libertyville Chevrolet responded

Hi Stephanie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Libertyville Chevrolet. Please don't hesitate to reach out if you need anything else. Dan happycustomer@happyautogroup.com

February 17, 2020

Arthur in Service is outstanding as well as the technician who solved my Buick's heat/AC problem in a timely way! I was very pleased. More

by TOMPAPE
Recommend Dealer
Yes
Employees Worked With
Arthur, Keith Gunning
Feb 17, 2020 -

Libertyville Chevrolet responded

Hi Tom, We are very happy to hear that Arthur provided you with such a positive service experience! We appreciate you taking the time to share your experience with us. We sincerely value your business and look forward to your next visit. Dan happycustomer@happyautogroup.com

February 17, 2020

Mike Torttorello Is always professional, knowledgeable individual keep up the good work Mike! I will recommend my family and friends to go to Libertyville Chevrolet. More

by josecaez
Recommend Dealer
Yes
Employees Worked With
Mike Tortorello
Feb 17, 2020 -

Libertyville Chevrolet responded

Jose, Thank you so much for your kind words regarding working with Mike, and for taking the time to leave us this wonderful feedback! We appreciate you taking the time to share your experience with us. Dan happycustomer@happyautogroup.com

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