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Libertyville Chevrolet - Service Center
Libertyville, IL
308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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308 Reviews of Libertyville Chevrolet - Service Center
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April 10, 2020
Great Service... I will return. My experience is always pleasant, and they take care of me very quick. Love the hours that they are available. pleasant, and they take care of me very quick. Love the hours that they are available. More
by Michaelrobinson565
Verified CustomerEmployees Worked With
Other Employees :
Keith Gunning, Eric Cardona, Alex Silva, Dan Barker, Greg Stoll
April 09, 2020
I went into the dealer to have my air conditioning looked at because it was blowing warm air. My car’s warranty was through 3yr/ 36,000 miles and I was at 2 yr/ 37,000 miles. They would not allow it to be c at because it was blowing warm air. My car’s warranty was through 3yr/ 36,000 miles and I was at 2 yr/ 37,000 miles. They would not allow it to be covered under the warranty even though we purchased the car with 3,000 miles on it. The repair with Libertyville Chevrolet was quoted at $1700. They charged me $140 just to diagnose it and would only allow their coupons to be applied if the $1700 dollar repair was completed. I was very disappointed that no one was willing to listen to me and that I had to pay $140 to just have my car looked at. The sales manager tried to resolve the issue by offering to sell me another car. And to truly demonstrate how dishonest this dealership is, they wanted to charge me $1700 for this repair ....oddly enough, I called the Grayslake Flag Chevy dealership in the area and they stated they would only charge me $1000 for the SAME repair. I will never come back to this dealership again. More
by Husterh
Employees Worked With
Dennis from Service and Jorge the sales manager
April 07, 2020
Great service as usual Manny provides great service explained everything fully with the current circumstances they are very careful not to cross contiminate . I am always satisfied with their service explained everything fully with the current circumstances they are very careful not to cross contiminate . I am always satisfied with their service More
by Mommalicia
Employees Worked With
Manny I think
April 06, 2020
Andy and Arthur were great. They got me in for service right away and did the job fast. I have been dealing with them over the last 3 years and everything has been great right away and did the job fast. I have been dealing with them over the last 3 years and everything has been great More
by kb8462
Employees Worked With
Andy and Arthur
April 02, 2020
Very professional and non nonsense services, very helpful and knowledgeable staff great to have Kevin and Mike, great help I’m thankful to have your team available and knowledgeable staff great to have Kevin and Mike, great help I’m thankful to have your team available More
by guillen1903
Employees Worked With
Kevin and Mike
March 20, 2020
Always accommodating and provides insight on what service is being completed. The service department is easy to work with and always makes recommendations of upcoming service needs. is being completed. The service department is easy to work with and always makes recommendations of upcoming service needs. More
by KMBONDER
Employees Worked With
Mike tortorelli
