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Libertyville Chevrolet - Service Center

Libertyville, IL

4.5
311 Reviews

311 Reviews of Libertyville Chevrolet - Service Center

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September 04, 2020

It was pretty good , they were supposed to get back to me about a warranty issue , but they blew me off ! So pissed !!!!! Very pissed More

by Christopher Pauza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Driza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gunning, Eric Cardona, Alex Silva
Sep 28, 2020 -

Libertyville Chevrolet responded

Hey Chris, I’m really sorry to hear that we didn’t follow up with you. Can you please reach out to me at happycustomer@happyautogroup.com so I can work directly with our service manager Andy to address your concerns and have him contact you personally.

September 03, 2020

The fifth time for service with this problem, second at Libertyville, I’m confident they have fixed the problem. Great attitude of employees involved in my car. More

by CEHAFFNER1954
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny And Andrew
September 02, 2020

Dennis is knowledgeable and is helpful. Jeff is very thorough and services our Chevy cars. Libertyville Chevrolet dies a nice job servicing our cars. Thank you. More

by ROESER1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hein, Dennis
September 01, 2020

Great service and overall fast service. They answered all of my questions and mentioned what it would cost before they proceeded. Thanks guys for everything More

by GELLER SAMUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Castro
August 27, 2020

I've never had a negative experience with Libertyville Chevrolet's service. My wife and I have bought 4 vehicles from Libertyville knowing that their steller Service Department was there for us all the wa More

by rick.lewandowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Castro
August 24, 2020

Always great service from Kevin in the Performance Center. This work was done on a classic 1996 Toyota Supra and we were very pleased with everything. More

by ARCH945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in the LCPC and Mike T in service.
August 21, 2020

Andrew was great and helped to verify that I still had a service contract reducing the cost of repairs. Even with a busy Friday, he did his best to keep me updated on the progress. More

by ABAUT74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
August 21, 2020

Everything is great....Arthur have given amazing customer service and he will always make sure I come back in order to get any service done with his great customer service. More

by Sierra_ivery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Great job
August 20, 2020

I bought an accessory for my vehicle and used my Chevy rewards points towards the purchase which was great thing to have when have an unexpected expense!!! More

by NIKKIAOLIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gunning, Greg Stoll
August 20, 2020

Excellent service and cùstomer service. Technician sent pictures of issues found. Explanations were understandable. Service knows how deal with older models. ours was a 2003. More

by Richard752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis
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