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Libertyville Chevrolet - Service Center

Libertyville, IL

4.4
308 Reviews

308 Reviews of Libertyville Chevrolet - Service Center

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September 28, 2020

Everyone was so wonderful! I had the best experience! The service was fast and everyone I talked to was so nice. I was also surprised that the price was very comparable! Definitely going back! More

by Shastadaisy0102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Z agelski
September 24, 2020

First,the sale of my truck was so scammed.the manager is a liar Service are poor .some employees don't value good customer service More

by hummerh307_1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department Manny diaz
Sep 28, 2020 -

Libertyville Chevrolet responded

Hey there H, I’m really sorry to hear that you he such a poor experience with us. I’d like to try and help in some way but I’m not able to look you up in our system using your username here. Can you please reach out to me at happycustomer@happyautogroup.com so I can try to help out here.

September 22, 2020

The person arthur whom helped me was very professional n helpful..give him a thumbs up..thanks arthur for all your help!!!!!! A plus!😁✌A+ More

by CHERYL0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
September 18, 2020

We get the best service at Libertyville Chevrolet! Dennis does a great job! We called for an oil change and we were able to get in the same day. More

by clc1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
September 16, 2020

Helpful service writer and comforting to know they have a good tech to work on my corvette. Mike reviewed my previous service record and gave me great advise on recommended maintenance. More

by NATBRONZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike & Elvis in the service department
September 11, 2020

Very helpful, called me at home to let me know the work was done. Told me I have another oil change available before the end of December More

by Stacey Amari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service agent
September 10, 2020

Andy did a great job keeping me posted on what they were doing and had my car back to me the next day. Staff was excellent More

by coachparpet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andy in service
September 04, 2020

It was pretty good , they were supposed to get back to me about a warranty issue , but they blew me off ! So pissed !!!!! Very pissed More

by Christopher Pauza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Driza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gunning, Eric Cardona, Alex Silva
Sep 28, 2020 -

Libertyville Chevrolet responded

Hey Chris, I’m really sorry to hear that we didn’t follow up with you. Can you please reach out to me at happycustomer@happyautogroup.com so I can work directly with our service manager Andy to address your concerns and have him contact you personally.

September 03, 2020

The fifth time for service with this problem, second at Libertyville, I’m confident they have fixed the problem. Great attitude of employees involved in my car. More

by CEHAFFNER1954
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny And Andrew
September 02, 2020

Dennis is knowledgeable and is helpful. Jeff is very thorough and services our Chevy cars. Libertyville Chevrolet dies a nice job servicing our cars. Thank you. More

by ROESER1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hein, Dennis
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