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Libertyville Chevrolet - Service Center

Libertyville, IL

4.4
308 Reviews

308 Reviews of Libertyville Chevrolet - Service Center

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November 18, 2020

Dan from service wasted no time finding me the necessary part to get me going right away.even though the price of that intinal part was higher than I wanted to pay.his courtesy and dedication both went to p More

by Mark Matuga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya, Dan Barker
November 14, 2020

I want a wheel for my truck they orden the wrong one...after they told the right one more expensive not happy i live not satisfaction More

by GERARDOGONZALEZ394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Driza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2020 -

Libertyville Chevrolet responded

Hey Gerardo, I’m really sorry to hear that you’ve had such an unfortunate experience with us. Something doesn’t sound right here at all, and I’d like to look into this right away for you so I can try to help :) I’m quite certain that if we ordered the wrong wheel, we would definitely make this right for you. Please, reach out to me at happycustomer@happyautogroup.com so I can help resolve your concern as soon as possible sir. I appreciate your feedback, and look forward to the opportunity to help make things right here. Have a great day!

November 13, 2020

Great customer service. I like to thank the guy who help me when I came in he was polite and friendly i will be back More

by DBOOKER2737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
November 12, 2020

I have been using Libertyville Chevrolet for sales and service for many years they treat me like a very good customer always polite and friendly More

by Ag
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis
November 11, 2020

The work was horrible they put the wrong tire on and I don’t trust them They are not well inform as to what they are doing More

by MARIAROJAS0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Cardona, Dan Barker, Greg Stoll
Dec 31, 2020 -

Libertyville Chevrolet responded

Hey Maria I'm sorry to hear that you feel this way. Can you please reach out to me at happycustomer@happyautogroup.com so I can try to help out here

November 05, 2020

Best service department, every time I bring my car in Dennis works up and above to help me and takes good care my car. Give him a bonus or something for i More

by MMNDHNYAZOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gunning, Dan Barker, Greg Stoll
November 05, 2020

Fantastic service, nice easy and fast. I definitely recommend the service here. They told me what needed to be done and got it done without a problem. More

by Anthony A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Driza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gunning, Eric Cardona, Alex Silva, Dan Barker, Greg Stoll, Michael Sinacola, David Drumke
November 04, 2020

I would never do business with this dealership again will never buy a vehicle from this dealership again this dealership does shoddy and inferior mechanics mechanical work More

by WKELVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Nov 04, 2020 -

Libertyville Chevrolet responded

Hey WKelVargas, I’m really sorry to hear that you had such a poor experience with us. My name is Dan, and I’d like to at least try to help in some way if you’d allow me to. It doesn’t look like you’ve left a ton of details here regarding your experience, so I’m hoping you can reach out to me at happycustomer@happyautogroup.com so I can try to help out.

November 04, 2020

My car blew up in Wisconsin. I drove for 48 hours on the problem. I think the cadilactic converter was not right. This happened before. More

by christiebarbara60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Driza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, Eric Cardona, Dan Barker
November 02, 2020

Great Customer Service ! Very nice and helped me find what i was looking for quick and easy. Price weren’t that bad and i left with a NEW CAR ! More

by Jakhai Ransom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barker, Greg Stoll, Michael Sinacola
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