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Libertyville Chevrolet
Libertyville, IL
811 Reviews
Libertyville Chevrolet, your Chicago Chevrolet dealer, is dedicated to providing you with quality new and reliable used Chicagoland Chevrolet vehicles. All pre-owned vehicles undergo a strict safety and service inspection. If the vehicle doesn't meet our uncompromising standards, we don't include it in our showroom. Find general or specific directions to Libertyville Chevrolet from our Hours and Directions page.
Libertyville Chevrolet is a full-service shop. Schedule your service appointment online and we will contact you to confirm your appointment. As your new and used Chicago Chevrolet dealer, we also have a complete Waukegan Chevrolet parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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January 07, 2009
The dealer did a dealer search for a 2009 Traverse said they found both blue, white and grey ones. I told them we wanted the grey one, we then agreed on a price. I asked the two sales representatives poi they found both blue, white and grey ones. I told them we wanted the grey one, we then agreed on a price. I asked the two sales representatives point blank if they were sure they could get me the car since it was at another dealer and I did not want to miss the rebates/incentives that ended that day. They both interdependently told me that they could get car (I had the opportunity to get the car at a different deal but chose Libertyville because of the location to my house). After agreeing on the vehicle I gave them a down payment of $1,000 and they told me they would have the car ready in two days. I also had them xerox a copy of the paper showing the cost and VIN number of the car along with my deposit. The next day I was called and told that they can not get the car but could possibly get a blue one. Needless to say I was very upset since they were lied about getting the car and now the incentives had expired. When I called the sales manager he had an aloof attitude of 'oh well, they might be able to get you another car'. I'll never do business with Libertyville Chevrolet again. I'll only promote honest businesses. More
by maddy
Employees Worked With
John Pondell, Keith Gunner
