
Libertyville Chevrolet
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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It was an overall pleasant experience dealing with knowledgeable salespeople. We were never pressured or rushed into making a decision as to which vehicle best fit our needs. Doug answered all our qu knowledgeable salespeople. We were never pressured or rushed into making a decision as to which vehicle best fit our needs. Doug answered all our questions and provided information he felt we needed to know. More
This is the second purchase with this dealership and both have been Corvettes. They are very professional and great to work with. If Chevrolets are my choice of future vehicles, I will definitely purchase th have been Corvettes. They are very professional and great to work with. If Chevrolets are my choice of future vehicles, I will definitely purchase through them. They also have an excellent service department and focus on customer service. They exhibit the right combination of integrity, professionalism and customer service. Jay Kurtzweil More
I want to say that I had high hopes for Libertyville Chevrolet. I wanted specific vehicle, price, equipments and colors etc. I've been around the block when it comes to buying cars. No sales talk mumbo Chevrolet. I wanted specific vehicle, price, equipments and colors etc. I've been around the block when it comes to buying cars. No sales talk mumbo jumbo for me. Well to my suprise Libertyville Chevrolet's employess are by far the best guest service oriented car dealership I have ever been. Jon Burna and Brad Williams helped me to get what I wanted, colors, equipments you name it they'll get it no Mumbo Jumbo, straight talk, I liked that. Now they said they're service are also top notch, well we'll see about that. Signing off semper fi More
My wife and I are satisfied with the vehicle we purchased 1 week ago. Everyone at Libertyville chevrolet are fantastic. We arrived very late and unexpected but they made time for us. very prompt customer ser 1 week ago. Everyone at Libertyville chevrolet are fantastic. We arrived very late and unexpected but they made time for us. very prompt customer service. I just want to Thank Joe folk, John Berna and the Gm for making it happen for us. We are completely satisfied with the whole process. We've always wanted to go to Libertyville Chevrolet as my friends suggested to us long time ago. Now we're glad we did. again thank you. Mr & Mrs Trienden Highland Park, IL More
I would definitely recommend this dealership. I'm a first time buyer (new traverse). I wanted more info on the Vehicle and they gave me what I wanted. I'm loving our new Traverse. this is why I would rather time buyer (new traverse). I wanted more info on the Vehicle and they gave me what I wanted. I'm loving our new Traverse. this is why I would rather deal locally. Although I forgot the whole process of buying a vehicle (especially new). but it was all worth it. From guest services to their sales team and to finance team, I give you 2 thumbs up!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
I was at this dealership on 4/29/10 and test drove a 2006 Nissan 350Z with 43,000 miles on it. I had a few things I wanted fixed on the vehicle so I talked them down from $16,900 to $16,000 and signed a PUR Nissan 350Z with 43,000 miles on it. I had a few things I wanted fixed on the vehicle so I talked them down from $16,900 to $16,000 and signed a PURCHASE CONTRACT/BILL OF SALE for a total of $17,505.94 (tax, title etc. included) with the agreement that they would fix the problems I noticed on the car. They ordered parts the following day and expected to get them in from Nissan on 5/4/10 and would take a day or so to fix and then I could pick up my car. I then insured the car on 5/3/10 so that it would be ready to go for pickup on either 5/4/10 or 5/5/10. I called the place on 5/4/10 to get an update and they stated that they sold the car on Saturday 5/1/10 for more money to someone who didn't want the things fixed that I had listed in my contract. They NEVER called to tell me they sold the car. I went on with normal business and researched extended warranties as well as call up and insure my car with Geico. The salesman didn't even have the guts to call and tell me he sold it behind my back even with my contract! Talk about a coward! I signed a contract that only the dealer could back out of! How shady is that! I spoke with a friend that is a car salesman and he said that is very shady and that no respectable dealership would allow that. I just hope they make up for what they have done, they owe me big time. If there is a prime example of unethical business, this is it! 5/21/10: I was contacted by Libertyville Chevrolet and offered $100 for my troubles and $1.97 to compensate for the 1 day of insurance I paid on the vehicle that I was never "officially" sold due to some loopholes in the contract I signed. Due to the lack of prompt communication and an overall shady deal gone bad, I respectfully declined the $101.97 offer. I'll let the consumers decide for themselves when reading both my response and the dealer's response. At a minimum, it is good for consumers to know that even by signing a contract, they do not officially own the car and it is not held for them. If you want to avoid this type of problem, you apparently have to put a down payment on the car even though they do not tell you this. By not putting a down payment on the car they can sell it to anyone else who offers them more money (a great situation for a dealer to be in, not the buyer). I don't think this type of business practice is common, but it happened to me, so buyer beware... More
I bought a new 2010 Camaro SS from Libertyville Chevy. All 3 of the people I worked with made my purchase a good and enjoyable experience. No pressure or hard sell. Got to a fair price without the typical All 3 of the people I worked with made my purchase a good and enjoyable experience. No pressure or hard sell. Got to a fair price without the typical games. I would recommend family and friends to do biz with these guys. I will again. I'm looking forward to working with there High Performance service guys they have on staff there in the future. Will bring my Vette in there too. I sense this dealership recognizes that a customer will not remember in the future what was said or what the details of the deal were, but they know the customer will always remember how they felt about the experience. Jon Berna, Doug Nykel, and Justin Fullmer all made it a great buying experience for me. Good guys all around. More
First, let me start out by saying if you loved Pontiac and are disappointed the brand has been discontinued, consider the 2010 Chevy Malibu. I just purchased this car and I love it! And if you are in th and are disappointed the brand has been discontinued, consider the 2010 Chevy Malibu. I just purchased this car and I love it! And if you are in the market for a new Chevy, your best place to shop is Libertyville Chevy. As someone who did his due diligence shopping around, nobody was as courteous and professional as the team at Libertyville Chevy, not to mention their willingness to negotiate a great price. There were some other things that really stood out about Libertyville Chevy: I sent Internet quote requests to 20 Chevy dealers in the Chicagoland area. About half of them don't give a number at all, just a reply that states "let's set up an appointment." And out of the other half that do provide a quote, Jon Berna gave the best quote out of all of them. If you're shopping for a new Chevy, make sure to include Libertyville Chevy in your process. Their willingness to negotiate was greater than any other dealers in the area. I went there 3 nights in a row after work and kept getting better and better each time. Other dealers I went to couldn't match this dedication and you will get the best price at Libertyville Chevy. I have a GM credit card where I've accumulated a cash back rebate. When I purchased my new Malibu 1LT, GM didn't authorize the full amount I earned. I was obviously upset, but Scott (general mgr.) called GM on my behalf and worked it out with them. Every last penny I earned as a rebate was rewarded and this was because Scott cared enough about my situation that he made sure I was taken care of. This is customer service that can't be matched. They offer a "tires-for-life" program. That's right, when your tires start to get old and need replacement, they will give your 4 new tires for free. Just maintain (oil changes, tire rotations, etc) your vehicle at their service center and you qualify! All-in-all, I'm sure there are some other good Chevy dealers in the area, but nobody is better than the team at Libertyville Chevy. From selection, to price, to their customer service, you won't be disappointed. More
I am a pain in the butt customer. I wanted something very specific and I would accept nothing less. They not only found the car, went and picked it up in another state and then they were nothing less b very specific and I would accept nothing less. They not only found the car, went and picked it up in another state and then they were nothing less but excited for me to receive the car of my dreams. They were, at every moment of this process, courteous, helpful and accommodating. I will recommend this dealer, and especially James and Brad to EVERYONE I meet. Kimberly Braden More
Late in October 2009 I was in Libertyville visiting Late in October 2009 I was in Libertyville visiting family when my 4 wheel drive engagement failed for my 2004 Tahoe Z71. I asked my brother, who l Late in October 2009 I was in Libertyville visiting family when my 4 wheel drive engagement failed for my 2004 Tahoe Z71. I asked my brother, who lives in Libertyville which dealership he might recommend and he indicated that Libertyville Chevrolet had a very good reputation locally. I took him at his word and took my car to the dealership for service. My first impression was excellent as the service writer immediately indicated that a loaner car would be available to me while my vehicle was repaired. He did this without any hesitation. My Tahoe was covered under a service warranty thru AutoGuard, which the service writer handled entirely, eliminating any issues of paperwork and explanations to the insurance company. They repaired my four wheel drive, replacing the encoder motor for the 4 wheel drive engagement and it came in real handy recently here in Virginia when we received a record snowfall. It has not failed since and I am consequently very satisfied with the work done. The service tech also found a leak in the HydroBoost power brake unit that I was aware of, but had not made the service technician aware of, which I thought was a real nice catch. Libertyville Chevrolet took care entirely of the insurance claim on this as well. They additionally checked over the entire vehicle for any other issues and provided me with a detailed report at no additional cost to me. I had them perform some much needed 50k service items that were in the list items that would require service soon. I was very aware of the state of my truck as I have friends that own a service station and work as certified auto technicians here in Virginia who have had the truck in for inspection on a number of occasions. Libertyville Chevrolet was very accurate and thorough in their assessment of the service needed for the vehicle. The people at Libertyville Chevrolet were very pleasant to work with, the service was top notch and done correctly and thoroughly the first time (Always a good thing!). This was by far the single best experience I have had at ANY Chevrolet dealer, and I have owned Chevrolet cars and trucks for more than 20 years, so that is saying quite a bit. More