Libertyville Chevrolet

John was very helpful in finding the right car for the right price for us. We had a budget and were able to find the perfect car in our price point with all the updated features thanks to John. Andrew was right price for us. We had a budget and were able to find the perfect car in our price point with all the updated features thanks to John. Andrew was also very helpful with teaching us how to use On star, which is a great feature to have in the car. Brad answered all the questions we had and made sure to keep in contact with us. It is a friendly, great environment for a dealership, there was no point in which we felt pressured to buy anything. Which is great. More

I went into the service department on a Saturday afternoon at 4pm. I was visiting family in the area and went searching for help with what I believed to be a leaking tire. Steve Baker addressed my afternoon at 4pm. I was visiting family in the area and went searching for help with what I believed to be a leaking tire. Steve Baker addressed my issue immediately and I was on my way within the hour. He and the Service Tech were professional, courteous and expeditious. Job well done. It turned out that the tire was not damaged, just low. In fact they all were. Dan brought them all up to the proper inflation levels. Steve would not charge me for the work, even when I pushed it. He said that since they did not actually "fix" anything, he did not feel right about charging me. Honor and decency are sadly rare in the world of car dealer service departments. Fortunately, they are alive and well at Libertyville Chevrolet. More

When I first walked onto the lot of this dealership to look at a particular car I wanted, I was greeted by a a very friendly gentleman named Doug Nykel. I liked how he had a very relaxed approach and wasn look at a particular car I wanted, I was greeted by a a very friendly gentleman named Doug Nykel. I liked how he had a very relaxed approach and wasn't throwing a bunch of information at me. He gave me plenty of time to take a look at the vehicle I was looking to buy. When I asked for a test drive, he did not hesitate to get the keys. The test drive was excellent, and I decided to think it over and returned another day with the parents. The whole process was very smooth, and wasn't a very long wait at all. Overall, I was very happy with Doug's service. I'm sure he remembers who I am. Always calling me "kiddo". I would buy from him again. More

I was looking for a car, needed one a.s.a.p. My father and I were looking outside in the lot when Diago came out to help us. He was very friendly, helped me find a car he showed us two different styles, and I were looking outside in the lot when Diago came out to help us. He was very friendly, helped me find a car he showed us two different styles, brought them both into the garage because it was very cold outside and showed/explained the differences of both cars to me and my dad. I chose the car I wanted and we made the sale within just a few hours. thanks Diago! More

This was easily the most pleasant sales experience I've ever had. I walked in expecting a lot of pressure and games, and was thrilled to be wrong. The entire experience purchasing this car was really wonde ever had. I walked in expecting a lot of pressure and games, and was thrilled to be wrong. The entire experience purchasing this car was really wonderful. The sales staff was very informative and also very patient in dealing with us, allowing us to really think over the decision and even staying after the dealership had closed to help seal the deal. All of this with incredibly nasty weather expected. John knew the vehicle very well and was able to easily answer any questions we had and was even able to compare it to the car that we had been driving. When it came time to purchase the vehicle, Andrew was very informative about the costs to install the after market products we asked about. We ultimately chose a car that didn't need the after market options, but did purchase an environment package that has not yet been installed. Overall I felt that we were treated fairly throughout the entire buying process and would definitely consider buying another vehicle from this dealership. More

I was pleased with my experience at Libertyville Chevrolet. The salesman I dealt with, Keith Gunning, was helpful, informative, accommodating and upfront. I also was satisfied with the finance pro Chevrolet. The salesman I dealt with, Keith Gunning, was helpful, informative, accommodating and upfront. I also was satisfied with the finance process and with how they handled the lease-end of my previous car. More

This is the second vehicle that I have purchased fromt this dealership. The sales personnel were easy to deal with and the price was fair the first time around. The sales department is very customer orie this dealership. The sales personnel were easy to deal with and the price was fair the first time around. The sales department is very customer oriented. From past experierence the service department was fast and thorough. I have recommended this dealership to others and will continue to do so. More

I walked in expecting the usual dealership behavior, but was Wowed by everyone, from the Sales Manager - James De Vasquez, the Finance Manager – Joe Folck and all the way to the Delivery Manager – Andrew Ri was Wowed by everyone, from the Sales Manager - James De Vasquez, the Finance Manager – Joe Folck and all the way to the Delivery Manager – Andrew Richter. When any other dealership would've turned me away, they opened up their arms and took care of my every need. James was patient and courteous and he went as far as walking me through every possible option on the car down to describing how to setup my favorites on the radio and setting the time up correctly, this is what i call going the extra mile to service your customer’s needs. I am grateful for the professionalism and expertise of this group of people and I am ENJOYING every minute in my new Equinox. Thank You Libertyville Chevrolet, I look forward to driving my first 5000 miles to have an excuse of bringing my car in and experiencing the feel of the clean looking service department also. More

This was the easiest process in terms of buying a car that I've ever had. First off these guys were not pushy at all. I was able to go at my own pace ask the questions I wanted and look at the cars I s that I've ever had. First off these guys were not pushy at all. I was able to go at my own pace ask the questions I wanted and look at the cars I specifically asked to look at. There wasn't the typical well what sort of payment are you looking to stay at and then they walk you over to cars that are over priced and nowhere near what you were looking for. These guys got a great price for my trade in as well. Other dealers wanted to lowball my trade but they really stood up to the plate and offered what I thought was a very fair if not more than fair price. I got the car at what I felt was a fair price and in addition to that got a 1500 dollar rebate. These guys also had plates right at the dealership and were able to issue them straight away so I could avoid the painful process of going to the DMV. If your looking to purchase a new car do yourself a favor and at the very least go in and see Roger, Andrew, and Brad to see what they can do for you. More

I have had great experiences with this dealership and have moved all of my auto business to Libertyville Chevrolet. They are responsive, keep their word and thorough in checking recalls, service needs an have moved all of my auto business to Libertyville Chevrolet. They are responsive, keep their word and thorough in checking recalls, service needs and optional accessories. I appreciate they way they run their shop. More