Libertyville Chevrolet

Bought a brand new Chevy Truck from them. They put swirls in my truck from their "scratch removal" technique. Also ripped out my carpet to replace a speaker and failed to put it back the way it was before. E in my truck from their "scratch removal" technique. Also ripped out my carpet to replace a speaker and failed to put it back the way it was before. Ended up having to replace the carpet because the old piece was stretched and would not fit properly. The irony? The punk kid who went to get my new truck from Wisconsin for the dealership cranked the bass up to the max. I had no idea the settings had been messed with and played music for a few months, which made me have to get the speaker replaced...and then the carpet replaced. I would not recommend. More

This place is not where you want to buy a vehicle. I called dealership to confirm that they still had an auto I had seen advertised via internet. I not only had a sales person confirm the vehicle was th called dealership to confirm that they still had an auto I had seen advertised via internet. I not only had a sales person confirm the vehicle was there, but was transfered to the store mgr, Robert, confirming it. They also called me twice within an hr to confirm my arrival & 3 separate people all told me to ask for Jim. Within 90 min., I drove 45 min. one way, three children in tow, and was told Jim was not there AND the auto sold the night before, but that they had a better auto for me to look at! First of all, was I driving out to see a piece of crap? Secondly, how aggravating to play old school b.s. games with me, so they could get me into their salesroom. I'm not sure who would stay for a sale, but I don't have the time or money to be treated that way. Unfortunately, sales reps speak for the vehicles...Good luck on your sales, L'ville Chevy, you're gonna need it, ya weasels! I wish I could give you 0 star. More

We had a very good experience at this dealership. We came in to buy a new Malibu and their sales team did a wonderful job. They were very courtesy as they explained the features of the car and let us take th in to buy a new Malibu and their sales team did a wonderful job. They were very courtesy as they explained the features of the car and let us take the car we were thinking of buying overnight to help us with the decision. We even took the car to the local Toyota and Honda delaerships to compare the Malibu. Over all the experience was very good and they gave us a good price. We would recommend this dealership to others. More

The dealer did a dealer search for a 2009 Traverse said they found both blue, white and grey ones. I told them we wanted the grey one, we then agreed on a price. I asked the two sales representatives poi they found both blue, white and grey ones. I told them we wanted the grey one, we then agreed on a price. I asked the two sales representatives point blank if they were sure they could get me the car since it was at another dealer and I did not want to miss the rebates/incentives that ended that day. They both interdependently told me that they could get car (I had the opportunity to get the car at a different deal but chose Libertyville because of the location to my house). After agreeing on the vehicle I gave them a down payment of $1,000 and they told me they would have the car ready in two days. I also had them xerox a copy of the paper showing the cost and VIN number of the car along with my deposit. The next day I was called and told that they can not get the car but could possibly get a blue one. Needless to say I was very upset since they were lied about getting the car and now the incentives had expired. When I called the sales manager he had an aloof attitude of 'oh well, they might be able to get you another car'. I'll never do business with Libertyville Chevrolet again. I'll only promote honest businesses. More