Libertyville Chevrolet

When I pulled in, being a local to Libertyville, I was expecting great customer service, and fair pricing, knowing it's libertyville I knew they wouldn't allow any lowballing. Looking for a Camaro, I simp expecting great customer service, and fair pricing, knowing it's libertyville I knew they wouldn't allow any lowballing. Looking for a Camaro, I simply asked a salesman who immediately came to me outside if they had any pre-owned Camaros, and he coldly said no, while talking on the phone which who seemed to be a friend, not an important call and he didn't get off the phone for about 7 minutes while I was waiting to ask him questions. After asking him questions, and then looking at the pricing on their Camaros, they were way above retail value, about 5k over, and didn't care to work with me when they knew I was looking for a pre-owned. I'm very dissapointed, but what else should I expect, Libertyville townspeople all believe they are too high end, relax you guy's don't live in Wilmette or Lake Forest. More

I have personally bought two cars with Libertyville Chevrolet. I specifically worked with Keith Gunning, a salesman, when buying both cars. Both experiences were GREAT ones. I have also had four diff Chevrolet. I specifically worked with Keith Gunning, a salesman, when buying both cars. Both experiences were GREAT ones. I have also had four different friends/family members who purchased cars from Keith at Libertyville Chevrolet, one of which I recently referred to him myself. I can't say how comforting it is to go into a car dealership and deal with a car salesman who truly does everything he can to get you in the car you want and makes sure you are happy, without feeling the pressure to buy something just so a sale is made. Keith really worked with me both times to find the car that was right for me. Not only that, but even after the sale was made both times, I've been able to contact him with any questions or concerns and he is always there to help, even years after the cars were purchased. The customer service is great and I could not be more happy with my overall experiences with Keith. I can honestly say I will never go to another salesman when purchasing a car and would refer any friend or family member to Libertyville Chevrolet and specifically Keith Gunning. More

Libertyville Chevrolet employees were very nice, knew their job extremely well and offered a pleasant visit. At first I was very hestitant about visiting this company, but the end result proved to me tha their job extremely well and offered a pleasant visit. At first I was very hestitant about visiting this company, but the end result proved to me that I was pleased and happy that I decided to take a chance. i will be very proud with recommending others to visit with this company. Excellent Services was rendered by everyone that was in contact with me. I enjoyed my visit with the upmost sincerity. Thanks for inviting me. Makisha More

Absolutely the worst experience I have ever had at a car dealer. This place goes back to the dark ages when dealerships(stealerships) worked to earn their reputation. I'd rather walk than buy anything fro dealer. This place goes back to the dark ages when dealerships(stealerships) worked to earn their reputation. I'd rather walk than buy anything from this place. More

We wanted to purchase a new Traverse. Libertyville Chevrolet found one at another dealership. We negotiated on a price, placed a small down payment and were told they would have it in a couple of days Chevrolet found one at another dealership. We negotiated on a price, placed a small down payment and were told they would have it in a couple of days as long as it was not sold yet. We had a big storm 2 days later and many towns lost power for days. We patiently waited assuming they lost power. Eleven days later we got a call saying that the car we wanted was sold and they found another one somewhere else except it had a $1400 option we did not want. We said fine as long as we are not paying for it. They offered to split the cost with us but we said we would call back after my wife discussed it with me. He wanted an answer ASAP since a driver was waiting to pick the car. Something didn't add up so I searched the internet for the Vin# of the Traverse that we agreed on. It showed that it was still available. I called the dealership that supposedly had the car and it had NOT been sold. I was lied to! This was not the only lie I was told. This went on for many days. At one point we agreed to buy the car with the extra option that they offered to split. Then they told us they can't split it anymore. I asked for my down payment back at this point. A week after asking for my down payment back I still have not had it credited. Luckily I used a credit card. Now I will dispute the charge and get my money back. In short don't deal with Libertyville Chevrolet! There are plenty of other Chevrolet dealers around. More

We have purchased 3 vehicles from this dealership in the last 2 years. We have had great customer service given at all times and our salesman, Keith, really worked with us to get us our desired price. last 2 years. We have had great customer service given at all times and our salesman, Keith, really worked with us to get us our desired price. More

After doing research I went to Libertyville Chevrolet expecting to get the car I wanted with the options at the price determined by Internet pricing. They could not find the vehicle but could put me in expecting to get the car I wanted with the options at the price determined by Internet pricing. They could not find the vehicle but could put me in the vehicle with more options at a higher price, not what I wanted. I called a competitor asking for the car I wanted and had the vehicle I wanted at the price I wanted. No issue. This experience was not a favorable one. Recommend other area Chevy dealers. More

I had a great experience while going to Libertyville Chevrolet. They provided excellent service. Although we didn't have that great of credit, they somehow managed to figure out a way to provide us with Chevrolet. They provided excellent service. Although we didn't have that great of credit, they somehow managed to figure out a way to provide us with one. This is definetly a dealership i would recommend and i would definitely come back for future purchases. More

I purchased a 2011 Chevy Cruze, I traded in a car and the finance department screwed up major with the payoff. I would suggest that if you go here the salesmen are awesome but get your financing done before finance department screwed up major with the payoff. I would suggest that if you go here the salesmen are awesome but get your financing done before you go here. No One called me to tell me they needed a clearer copy of a drivers licences, so my payoff was sent late, causing my old loan amount to be taken out of my account. This was fixed, and I was refunded money, but this should not have happened in the first place. I did not like the attitude of the finance guy that I dealt with during the purchase of the car. Manny whom fixed the situation was really nice. John T. who was my salesman was absolutely fantastic. More

This was the third and fourth purchase of vehicles we have made through Keith at this dealership. We actually traded in two vehicles and purchased two (new to us) used vehicles. One of our trade ins was have made through Keith at this dealership. We actually traded in two vehicles and purchased two (new to us) used vehicles. One of our trade ins was a the vehicle we purchased from Keith new back in 2006 and had very good luck with. We had another great experience and they were patient with us while we test drove many cars (in terrible weather) to try and find the combination of vehicles and financing that would fit our present needs and budget. They ended up meeting all our needs and with the help of Andrew, Manny and Jose the deal was completed in a timely manner. Great job guys! we will be back. More