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Libertyville Chevrolet
Libertyville, IL
774 Reviews
Libertyville Chevrolet, your Chicago Chevrolet dealer, is dedicated to providing you with quality new and reliable used Chicagoland Chevrolet vehicles. All pre-owned vehicles undergo a strict safety and service inspection. If the vehicle doesn't meet our uncompromising standards, we don't include it in our showroom. Find general or specific directions to Libertyville Chevrolet from our Hours and Directions page.
Libertyville Chevrolet is a full-service shop. Schedule your service appointment online and we will contact you to confirm your appointment. As your new and used Chicago Chevrolet dealer, we also have a complete Waukegan Chevrolet parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 774 reviews
February 11, 2015
First Time in for Service Want to give Brett Simonides, Service Consultant a big "shout out" and bigger THANK YOU! I went in for a Recall and Brett advised me that there shoul Want to give Brett Simonides, Service Consultant a big "shout out" and bigger THANK YOU! I went in for a Recall and Brett advised me that there should be some additional service performed. He advised and consulted me in a very professional manner. I declined the additional service at that time, but did return the next day to have the service completed. I will return to Libertyville Chevrolet if I ever need any additional service!! More
by macandcheeze
Employees Worked With
Brett Simonides
February 09, 2015
Excellent experience My experience at libertyville Chevrolet was magnificent, my salesperson David Escobar along with the management where very informative and very respec My experience at libertyville Chevrolet was magnificent, my salesperson David Escobar along with the management where very informative and very respectful of my time, with my purchase they offer me more perks, my overall experience is once again enjoyable and will definitely recommend this dealership to all my friends and family. More
by Lachiqui01
Employees Worked With
David Escobar, Donald Smith
October 29, 2014
Best Car Buying Experience Ever We were looking for a third car for our daughter to drive. Nick Shiakallis was AMAZING. We told him what we were looking for and he found exactly wh We were looking for a third car for our daughter to drive. Nick Shiakallis was AMAZING. We told him what we were looking for and he found exactly what we needed within our budget. We got an amazing car at a great price. He handled our deal with kindness, sincerity and professionalism. We will definitely go back and work with Nick within the next year for our next car! More
by cbaertsch
Employees Worked With
Nick Shiakallis, Sales
October 24, 2014
Taken advantage of I feel completely taken advantage of. My 2003 Saturn Ion wouldn't start so I had to get it towed to Libertyville Chevrolet. My service advisor was I feel completely taken advantage of. My 2003 Saturn Ion wouldn't start so I had to get it towed to Libertyville Chevrolet. My service advisor was Steve Baker. They ran a diagnostic and told me I needed a new battery and that the total (including the diagnostic fee) was $407. I knew this was high but I didn't have much of a choice because the car wouldn't start so I couldn't drive it to another lot for a better price. I told him to do the work so they cleaned and secured the terminals, replaced the battery, and this fixed the problem. I go to pay and the total was $449.56. $449.56 for a new battery. Libertyville Chevrolet, I hope you make a change. Instead of feeling happy that you fixed my car, you left me feeling humiliated that I chose you. More
by repetition22
Employees Worked With
Steve Baker
September 12, 2014
Total Rip-Off First off, do not walk into the front doors unless you have done your research! They will absolutely rip you off if you give them the chance! I pu First off, do not walk into the front doors unless you have done your research! They will absolutely rip you off if you give them the chance! I purchased a used car here which was WAY overpriced and told them so. It took 3 visits and talking to several managers before they agreed on a price that was FAIR. I also had a trade in on a 2011 Nissan Rogue and they offered me $900 less than what was due on the pay-off amount. I agreed to pay it (knowing that I shouldn't have) and they gave me $13,000 for my trade in...they now have it listed on their website for $21,995 and there was NO damage to the car. I understand that they need to make a profit and they are a business but $9,000 is not just a profit...especially when they made me pay $900 on my trade in! Not to mention that BRAND NEW 2014 Rogues are going for just over $21,000!!!! I can say with confidence that I will never use their dealership again and will make sure that I left everyone I come into contact know how they do business. Taking advantage of customers is NOT good business! More
by stintner
Employees Worked With
Greg, Jose Ayala, Donald Smith, Dan Diomede
September 08, 2014
This is Just Ridiculous Do Not buy from this dealership! I purchased a new car from the dealership and traded in my old one. They were suppose to pay off the car that I trade Do Not buy from this dealership! I purchased a new car from the dealership and traded in my old one. They were suppose to pay off the car that I traded in by 08/26. It is now 09/08 and the check was never sent to the bank from my previous loan causing my back account to be debited from the previous car that I no longer even have. I am now missing $400 from my account and have to jump through hoops to get everything straightened out. This is absolutely ridiculous. A simple transaction that is made multiple of times a day at a dealership could not be taken care of properly. I called the dealership and I was suppose to have a check for the issue by 09/02 its now 09/08 my account is racking up late fees because I cannot pay bills. More
by Demetri Kundanis
Employees Worked With
Greg and AP, Donald Smith, Dan Diomede
September 08, 2014
Fool me once I purchased a car and paid for the "Certification" which wasn't cheap, it was not certified, I have a "we owe" ticket for a manual and extra key, whic I purchased a car and paid for the "Certification" which wasn't cheap, it was not certified, I have a "we owe" ticket for a manual and extra key, which I have neither. I emailed the Manager and have received nothing in return. No call back, nothing. I called and texted the sales man(Tomas) numerous times to hear- "Let me check with Jose" EACH time, and NEVER heard back. Will never do business here again, even though they say I have maintenance and oil changes for the next 2 years, I won't waste my time there. I had to take it back 3 times in the first month of having it for things they "forgot" to take care of. I am tired of dealing with them, and took the "fool me once..." attitude and chalk this up to a loss. There will be no fooling me twice with this establishment. I thought it was a nice buying experience until it came to getting things they said they would get me. Sad More
by christopher.kenney6
Employees Worked With
Tomas
August 10, 2014
Not worth the time My husband and I both got our vehicles from this dealership. The first problem we had was they told my husband he gets a $100 incentive because he ref My husband and I both got our vehicles from this dealership. The first problem we had was they told my husband he gets a $100 incentive because he reffered me there. They took down our address, and never sent it. We took a co worker of mine(were both in the military) to look into him getting a vehicle. Right off the bat the man, I believe his name was tim, was kind of rude. My friend took the car he was interested in for a test drive, and the guy brought him inside to talk numbers. This man who worked there was sitting g in front of him on his cell phone texting (highly inappropriate) and constantly went to check on "something", for about 45minutes. They offered NO discount at all! You would think there's something that could have been done for a service member but apparently not. All together it was horrible service, and we ended up going to another dealership, and not only did my friend get his car there for a steal, I traded in my used vehicle for a brand new one for only a little more money and MUCH lower interest rate (more than half less!) The Libertyville Chevy is not worth the time, I do NOT recommend it. More
by samlblum
Employees Worked With
Jim Spellman
July 01, 2014
inquired on a vehicle via the web site, bad idea! Constant phone calls abut my web inquiry. No way to garner info on a vehicle through email only, they force you to leave phone number, then call ALL Constant phone calls abut my web inquiry. No way to garner info on a vehicle through email only, they force you to leave phone number, then call ALL DAY LONG! I will never shop here based on this interaction ... ever! More
by Linda Zukowski
Employees Worked With
Sarah Dawson
March 28, 2014
Excellent Customer Service My wife and I went car shopping at Libertyville Chevy in Libertyville last Monday to look for a new vehicle. We were greeted by a Young guy named Car My wife and I went car shopping at Libertyville Chevy in Libertyville last Monday to look for a new vehicle. We were greeted by a Young guy named Carlos, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering very question of ours patiently, respectfully and with all the professional courtesy. He is definitely an asset to the dealership. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Carlos delivers an incredible service and gives a very pleasant experience. This was the fourth car we bought from your dealership and we will be coming to your showroom for the years ahead. Regards, Sohail Hussain Cell: 847 274 5525 More
by dplaines
Employees Worked With
Carlos
