Libertyville Chevrolet

2008 Silverado This is my second time using Libertyville Chevrolet. And I'm definitely going to continue using you. Brian King was my sales man. Wasn't pushy like mo This is my second time using Libertyville Chevrolet. And I'm definitely going to continue using you. Brian King was my sales man. Wasn't pushy like most. Gave me options for my price range and helped me find the perfect vehicle. Thank you for making it a painless experience. More

Scammers! Greasy 1970 Financial Tactics Purchased a low mileage used car, played the game for a final price. We all need to eat so it was what it was. I took an extended service plan and Purchased a low mileage used car, played the game for a final price. We all need to eat so it was what it was. I took an extended service plan and 'gap' coverage. It was a pressure sell, but I knew it could be cancelled. So less than a week later I went into the dealership and cancelled the plans and made sure I received a copy of the cancellation. I was told by the not so happy finance guy it'd take a few weeks to process. Almost a year later I got around to checking for the applied credit $2500.. It never happened, finance company said dealer sent them a check for $1100 four months after I cancelled and that was it.. I called dealer numerous times because messages where never returned. I spoke to Philip (financial mgr?) once he heard my issue it was 2 weeks before I could track him down again. Where's my $1400?! He passed it on to someone else and was waiting for someone higher up to sign the check owed to me.. That was 10 days ago... Not a word... So I've been fortunate to pay interest on their year long delay.. Unreal, something so simple for everyone. They hide like squirrels. The service guys and department are fine to deal with, but I gotta tell you, this ongoing bs has left a bad taste in my mouth. I can only wonder if owner(ship) sets the stage for these actions.. My next, Cruze, Suburban, and Corvette purchases will probably not be happening here. Please be careful and WATCH financial department!! More

Great Service Many thanks to Dennis for his exceptional attention to the customer's wishes. I got my car after the repair at exactly the time. All I expected was f Many thanks to Dennis for his exceptional attention to the customer's wishes. I got my car after the repair at exactly the time. All I expected was fulfilled. More

Excellent Service My most recent car purchase was at Libertyville Chevrolet. It was my first time buying from this dealership. I was impressed by the great service and My most recent car purchase was at Libertyville Chevrolet. It was my first time buying from this dealership. I was impressed by the great service and professionalism of my salesman, Keith Gunning and the rest of the staff. I felt like I was their priority. I would highly recommend Libertyville Chevrolet to anyone in the market for a new vehicle. More

Keith Gunning is king of sales! I have been a customer of Libertyville Chevrolet since 2001 and have always delt with Keith Gunning, I have referred people and they love this dealer I have been a customer of Libertyville Chevrolet since 2001 and have always delt with Keith Gunning, I have referred people and they love this dealership and the service they get.. the service department is top notch and they get you In and out! More

Appreciation of the excellent service Couple days ago I bought a car from Libertyville Chevrolet. I got great pleasure from the service. The team was very nice and friendly. Especially I Couple days ago I bought a car from Libertyville Chevrolet. I got great pleasure from the service. The team was very nice and friendly. Especially I want to distinguish Tom Coffaro. Tom is a real professional. It was very pleasure to work with him. He is the best seller I have ever met. More

Professional staff Libertyville Chevrolet has the friendliest salespeople. They work with you until you are totally satisfied and than give you a very fair deal every t Libertyville Chevrolet has the friendliest salespeople. They work with you until you are totally satisfied and than give you a very fair deal every time. More

EXCELLENT CUSTOMER EXPERIENCE I have spoken several times with Briana Mesick of the sales team and have been immensely impressed with the thoroughness of her information. Buying a I have spoken several times with Briana Mesick of the sales team and have been immensely impressed with the thoroughness of her information. Buying a car can be a daunting experience and I have never, before now, purchased a used vehicle. Other dealerships with which I worked seemed to be less than forthcoming about the condition of their inventory on intake, what type of coverage they provide, etc. Brianna answered every single question with the aplomb of a seasoned professional. I am very happy with her service and look forward to working with this exemplary dealership. More

2 bad experiences The first bad experience involved them selling us a certified pre-owned chevy car, and it turned out it was NOT chevy certified pre-owned. We found o The first bad experience involved them selling us a certified pre-owned chevy car, and it turned out it was NOT chevy certified pre-owned. We found out from another dealership that it was never certified. Secondly, they will list their prices on line with ALL rebates included, however you can only really apply for a few rebates at most. It is a total bait and switch program. Finally, both times we went in there we went in for a specific car, yet we were ALWAYS pushed to a car we didnt want. Both experiences have left a horrible taste, I would not use them, look for other dealerships in the area to purchase your car. More