Libertyville Chevrolet

I love Chevy I just want to tell Raymond aka magic man thank you for always being so eager to help with a smile on your face. even when I come with other people yo I just want to tell Raymond aka magic man thank you for always being so eager to help with a smile on your face. even when I come with other people you make sure you greet then aND let them know how you could help them if they are looking for a car. your a great guy and salesman thank you More

Helpful wonderful customer service. i almost forgot i was at a dealership until they keys was brought to me. such a wonderful place. Gentleman was more than a wonderful customer service. i almost forgot i was at a dealership until they keys was brought to me. such a wonderful place. Gentleman was more than accommodating for me and my GF with her car. I WILL BE BACK FOR MY CAR SOON. 10 stars More

Awesome service Thank you for your great service. You were very polite and so very helpful. Great job looking forward to my next visit with you take care!! Thank you for your great service. You were very polite and so very helpful. Great job looking forward to my next visit with you take care!! More

Service Excellent I came in shopping for a car for my son. Raymond was a great help. He was very patient and kind. A big Raymond Thank you I came in shopping for a car for my son. Raymond was a great help. He was very patient and kind. A big Raymond Thank you More

great service Giving this review was nothing I had to think,about. It was only right because of the service I get all the time I come. Thank,you Ray the magic man Giving this review was nothing I had to think,about. It was only right because of the service I get all the time I come. Thank,you Ray the magic man More

Bad car buying expensive I got a used ford car with a trade in car. After a month the dealership said that the contract is cancelled.i signed all the papers and another $1000. I got a used ford car with a trade in car. After a month the dealership said that the contract is cancelled.i signed all the papers and another $1000.00. Do they learn how to work with banks as a customer I was so upset either they should have not made the deal but taking away the car after t month is stupid. Get more lessons in finance and how to work with banks so you not disappoint the customer.they were not even coming to talk to me shame to this kind of deals I would never ever go there More

Scammers - They are like Auction store - Stay away Please stay away fronm this Auction store. I thought they are big dealers and behave like professionals but they did not. Here was my experience at Please stay away fronm this Auction store. I thought they are big dealers and behave like professionals but they did not. Here was my experience at this dealership last week. I liked one of their used cars posted in online and booked an appointment to test drive. I went there next day and did the test drive. Online price is $9999 (roughly). so I expected to pay Doc fee and Tax in addition to that after I talked to them and confirmed the price. After the test drive they come with $13K price tag ( $3000 addition to their online sale price). In addition to the sale fee, they added $2500 for Warranty. But they said their price of the car is $13K, if you dont get warrranty you can't buy this car. Its rediculus. After 30 mins of bargaining, they come up with another quote for $13K again. This time, they reduced the warranty from $2500 to $2000 but they added another fee called "Preparatory Fee" for $500. They simply told me that if you have $13K, buy or leave. I told them I drove one hour after confirming the final price. But they didnt listen. So, I had to go for the car for $13K. So I put in a deposit and got the receipt to buy the car with my friend on next business day. They agreed and took the deposit to reserve the car and hold it for me. I got a call that them on next day morning that they sold the car to some one who offered more than $13K. When I talked to them, they never bothered about my time, travel,agreement, customer service and deposit. They just behaved like an auction company. I never seen this behavior in any of other dealers in Illinois. Their names are Guan and Gene from Used car department. I am preparing a law suite against them for their cheating. So, I would recommend people to avpoid these scammers and do not waste your time and money. More

Unsatisfied Potential Customer I was looking for a low price SUV and found one on their website. I requested a quote and it came back with the price that was on the website. Good I was looking for a low price SUV and found one on their website. I requested a quote and it came back with the price that was on the website. Good thing I decided to ask what special offers and incentives were included in this price. To make sure I would qualify for them before I drove the 30 miles to go look at this car. All she told me was to go back to the website and they are all listed on there. When I went back and found the place with this info there were 3 different incentives and a list of over 10 different special offers. I emailed Lynette back to find out which one's the quote was based on and she said the quote they gave me was based on all the incentives and special offers listed. I can't believe anyone would qualify for all of these. I find this misleading to the customer. I would need to be a Farmer who is an educator who was in the military. I bet there is not one person who would qualify for all of these. I would make sure you definitely do your research before heading to this dealer . Margaret More

Horrible dishonest dealership sold us a dud!!! Don't buy a vehicle from this dealership. We bought a $30,000 truck three weeks ago and it was a dud!! It has a major computer wiring failure which ca Don't buy a vehicle from this dealership. We bought a $30,000 truck three weeks ago and it was a dud!! It has a major computer wiring failure which causes an extremely annoying beeping sound to occur every two minutes. My husband has taken this dud of a truck into the dealership 5 times and wasted SO much time - they haven't fixed the problem! Worst of all, we have to drive this truck on our summer vacation for 3500 miles with that horrible beeping (what a dangerous distraction for our family of 4). If an accident were to happen, wow what a lawsuit!!! They wouldn't give us a loaner/rental vehicle for our trip! DONT TRUST this Libertyville Cheverolet dealership - you will end up with a dud vehicle and horrible customer service!!! More