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Libertyville Chevrolet

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.0
774 Reviews
Libertyville Chevrolet, your Chicago Chevrolet dealer, is dedicated to providing you with quality new and reliable used Chicagoland Chevrolet vehicles. All pre-owned vehicles undergo a strict safety and service inspection. If the vehicle doesn't meet our uncompromising standards, we don't include it in our showroom. Find general or specific directions to Libertyville Chevrolet from our Hours and Directions page. Libertyville Chevrolet is a full-service shop. Schedule your service appointment online and we will contact you to confirm your appointment. As your new and used Chicago Chevrolet dealer, we also have a complete Waukegan Chevrolet parts department.
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1001 S Milwaukee Ave

Libertyville, IL

60048

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Showing 774 reviews

January 15, 2021

I was very impressed with the speed in efficient see that they took to do the oil change and a tire rotation. I had told him I needed to get to work so I didn’t want to spend a lot of time and it was done i More

by LENORECHICAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Robinson , Dan Barker
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January 15, 2021

The actual service to my car I get here is always fine but I’m really fed up that the last few times I’ve been the staff isn’t wearing masks properly if at all. I will not be returning to this location as More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rowe
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Jan 15, 2021 -

Libertyville Chevrolet responded

Hi AG, I want to apologize for your experience and thank you for your feedback. I can assure you, your feedback is taken very seriously, and we review our COVID-19 protocols and safety requirements daily with our staff. We take our precautions and the responsibility we have to keep our customers safe very seriously, and disinfect multiple times each day. I can promise you, the opinions that may be expressed by a single employee do not reflect those of ownership or management and will be dealt with accordingly. Again, we value your feedback, and appreciate your service to our community. We hope that you will reconsider visiting our establishment again.

January 14, 2021

not happy with no friendly people in service or not happy with no friendly people in service or sales 。bought two new cars from another dealer i will not be back for new car More

by JANICE0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike from service is nasty, Omar Driza
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Jan 14, 2021 -

Libertyville Chevrolet responded

Hey Janice, I’m really sorry to hear that you’ve had such a poor experience with us. I’d like to find out more about exactly what happened here, could you please reach out to me at happycustomer@happyautogroup.com

January 14, 2021

They have great service and get things done on time. They are very friendly and very honest and fair with you. I highly recommend them More

by ROBERTSABA677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in finance and Dennis and manny in service , Dan Barker, Michael Sinacola, Mike Rowe
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January 13, 2021

Poor customer service cashier is rude and treats you like you’re bothering her, always trying to sell you some expensive not asked for add on way too pushy More

by JOZUPWILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
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Jan 14, 2021 -

Libertyville Chevrolet responded

Hey William, I’m really sorry to hear that you feel this way. I don’t seem to have anything in my system for William Jozup, as our General Manager was trying to look up your context information to see how he could help, but unfortunately nothing is coming up. Can you please reach out to me at happycustomer@happyautogroup.com so I can find out more about where things went wrong and try to help out here

January 13, 2021

Purchased a used Chevy Cruze from Connor. Connor was great from greeting us when we arrived to completing the transaction in an efficient and timely manner. Very satisfied with the experience. More

by Roland
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor
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Jan 14, 2021 -

Libertyville Chevrolet responded

Hey Roland, it seems like everything went great with your experience but I’m not sure it reflects that in the stars rating, or if there was an issue. Can you please reach out to me at happycustomer@happyautogroup.com so I can try to help

January 12, 2021

Whenever we have problem or help with our cars we always go to Libertyville Chevrolet, now our family goes there for service and our Grandson bought a car there! More

by wardwalquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis W
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January 12, 2021

Excellent service. Mike was great! I really appreciate the friendly and efficient manner in which the work on my Tahoe was completed. Thanks so much! More

by GHWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike T.
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January 09, 2021

I’m very pleased with the service, it was done great with care and putting attention to minimal details that a didn’t know of it. More

by JCARLOSVCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Drumke
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January 09, 2021

This is a great location. Keith is one of the best! Every car he has sold me is amazing. Thank you so much for everything Keith! More

by aarredondo7016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gunning
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