Liberty Subaru - Service Center

As always Bryan was courteous, professional and efficient I called Bryan about the issue that we've had, and he take us asap, resolving the problem in a timely matter which very important today. Thank you so I called Bryan about the issue that we've had, and he take us asap, resolving the problem in a timely matter which very important today. Thank you so much Bryan Vignali, be safe, be well, all the best to you and your family. Thank you Liberty Subaru for being who you are. Thank you Dan Cohen for chatting with me while waiting. More

Best Dealership Experience Ever! Liberty Subaru is the best dealership service center I've ever went to, they promptly fixed whatever problem my Forester had in under 1.5 hours each t Liberty Subaru is the best dealership service center I've ever went to, they promptly fixed whatever problem my Forester had in under 1.5 hours each time. Their service team are competent, courteous and knowledgeable. Previous dealership service department in Orange County NY never ever got me out of their waiting room in under 3 hours, or billed me for service under $300 each time we got serviced. If you're in Bergen County and need a Subaru service center, go to Liberty Subaru. More

⭐️ ⭐️⭐️⭐️⭐️ All the way!!Service Advisor Sareen de ⭐️ ⭐️⭐️⭐️⭐️ All the way!! Service Advisor Sareen de Villa gave us above and beyond 30K miles full service, Full replacement of trunk screen divider ⭐️ ⭐️⭐️⭐️⭐️ All the way!! Service Advisor Sareen de Villa gave us above and beyond 30K miles full service, Full replacement of trunk screen divider, and window switch warrantee replacement. An excellent loaner car reserved and timely service and car wash. Felt like we bought a brand new 2018 Subaru CrossTrek from Liberty Subaru of Emerson again! Dan Cohen’s team keeps blossoming over the years! Keeping that same trustworthy, professional service that we have been spoiled with. Our official family car dealership, Nearby Garden State Plaza Mall was a wonderful visit/loaner drive as advised by kind Sareen de Villa. Thank you. My wife and I were very pleased. Always a fast, fresh, friendly and very professional visit to Liberty Subaru of Emerson, NJ . No doubt with Sales manager Dan Cohen and Service Advisor Sareen de Villa are the best Subaru dealership at East Coast. Not to mention consistently Fair and Honest. More

Thank you again Bryan Vignali!!! It's again goes to Bryan Vignali for he's excellent service of our family Forester, thank you for fixing everything at once in a timely manor, and for It's again goes to Bryan Vignali for he's excellent service of our family Forester, thank you for fixing everything at once in a timely manor, and for offering my wife a loner, which is very handy, so she don't have to wait at the dealer with our little daughter, thank you Liberty Subaru, happy holidays to you all. Keep doing a good job guys, Daniel Rovelli you the man!!! More

Kinda of service I was looking for years!!! I called Bryan Vignali about the issues that our car have, and which he address the next day, hardly trying to get the loaner for my wife, which I g I called Bryan Vignali about the issues that our car have, and which he address the next day, hardly trying to get the loaner for my wife, which I greatly appreciate, everything was done in a timely manor and professionally, which makes me very much at ease cause this is our family car used by my wife and 2 kids. Thank Bryan Vignali from the bottom of my heart, you THE MAN!!! Thank you Liberty Subaru for everything! Keep doing a good job, of course big HI to Dan Rovelli from us!!! More

Not family-friendly, ignores women Asked this dealership for YEARS to put a baby changing table in at least the women's bathroom (I bought my car here and get it serviced regularly here Asked this dealership for YEARS to put a baby changing table in at least the women's bathroom (I bought my car here and get it serviced regularly here). Every time I mention it to "management", the standard response is (almost verbatim) "yeah, sure, I'll tell the owner." Ok, so why is it still not there?! How hard is it to install one of those folding down changing tables that virtually every other public restroom has?! Subaru bills itself as a family-centric brand, but in my opinion, this dealership doesn't give a darn about families. And who would understand? Every single person in sales and management is a white male, either in their 50s or 60s, or in their 20s. So screw the families who need to change their kids' diapers while shopping for cars or getting their Subarus serviced, right? Mamas and papas, be prepared to change your kids' diapers on the floor. Sorry. And don't even bother saying anything to the "manager." He won't even bother to look you in the face. When you mention it (for the umpteenth time), I would bet my dollar that he and all his buddies turn around, roll their eyes at me, and probably mutter under their breath about a cranky mom. And if you're a woman, in my opinion, you are not treated with respect. They all come across like you're a bother, even as you're asking them about the new cars (I will just buy my second Subaru at a different dealdership). I am done with this dealership. The one positive note is that the service guys are mostly friendly and seem to know what they're doing. More