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Liberty Subaru - Service Center

Libertyville, IL

4.6
124 Reviews

124 Reviews of Liberty Subaru - Service Center

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July 24, 2024

Excellent! The technician reported and got permission to fix a problem I forgot to ask about. The service advisor was also aware of my time constraints and help More

by tlynnuscell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
July 24, 2024

Took alot longer than initially was told. Said 2.5 hours was there 5.0 hrs. More

by KAYDEE1183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024 -

Liberty Subaru responded

Thank you for sharing your experience with us. We understand that the extended wait time during your visit to Liberty Chrysler Dodge Jeep Ram was frustrating. We appreciate your feedback as it helps us improve our services. If you would like to discuss this further, please feel free to reach out to us directly. We hope to serve you better in the future. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

July 23, 2024

Car brought in for unplanned problem on a Saturday. Dealership was able to fit the diagnosis in and returned car same day, Quite pleased with turnaround More

by r-walsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
July 22, 2024

Great communication. Service was completed as explained and in a timely manner. I gave never had a bad experience at Liberty More

by bradniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
July 21, 2024

I sent an email about my poor experience. Look at it for more details if you care. More

by KNROSEBUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
July 21, 2024

The service center always treats my wife with respect and really listens to her. She is the one who usually brings in the car for most of the service appointments and asks most of my questions and brings the More

by lwbillkrieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
July 20, 2024

I arrived and John promptly began the paperwork. He was courteous and kept me abreast of the progress. Also, he tossed in a $25 service parts coupon. As usual, I was very pleased with the workmanshi More

by GORDS1429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
July 20, 2024

My '21 Forester's monthly diagnostic revealed a cross traffic code. .All personnel involved, especially John, provided exceptional service, as usual. Thanks. More

by PAULIHETTICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
July 20, 2024

We had a great experience with Hormis for assisting us with our new car. He even came on his day off just to help us with the processing. The staffs were friendly and helpful too. Thank you Subaru Liberty More

by SHIE_13RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hormis Korkis
July 19, 2024

From Tony to the cashier, I found this service center to be excellent. I understand that they’re in need of mechanics so the wait was a little longer than I’ve experienced in the past, but everything was ta More

by SSORLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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