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Liberty Subaru - Service Center

Libertyville, IL

4.6
124 Reviews

124 Reviews of Liberty Subaru - Service Center

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August 12, 2024

Justin always doea great job coordinating the services I need for my car. I greatly appreciate his help. More

by KHCONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 12, 2024

Happy with the work but prices seem to have gone up on an arbitrary basis. Something that was $425 a few months ago is now $100 more. An air filter that was $37 is now $50. When you see price increase More

by joe.vetrano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 12, 2024

Good friendly service that helped me get back on the road quickly and safely. I always use them for service and always will. More

by BRANDNEWHAIRDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 12, 2024

Liberty Auto is my go-to for all my service work. Everyone is friendly and knows what it takes to service the vehicles my wife and I drive. Liberty Auto offers superior service at a fair price. Alwa More

by BNASSHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 12, 2024

Had my Subaru in for service. The experience was great. Fast and efficient. On a side note, their staff are knowledgeable and friendly. Great Job. More

by Anthony.Rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Golebiak, Mario Gentry
August 12, 2024

The service department itself is great. However, the 3% surcharge on credit card purchases is ridiculous. More

by FREDCOHEN1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 10, 2024

Can’t believe what you charge for an oil change and tire rotation and it took over an hour. What really annoyed me was the 3% charge for using my credit card. I bought my car at the dealership but probabl More

by JUDYINLIB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Aug 30, 2024 -

Liberty Subaru responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil change and tire rotation at Liberty Chrysler Dodge Jeep Ram. We understand that the time taken and additional credit card processing fee can be frustrating. We strive to provide competitive pricing and effective service, and your comments help us improve. Please feel free to reach out if you would like to discuss this further or if you have any questions. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

August 10, 2024

I like Liberty Auto City in Libertyville, IL because they are very friendly & very polite & helpful when you need something to your vehicle . I would recommend Liberty Auto City to anybody that has a Subaru More

by CHARLIEBROWN19742000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 09, 2024

Never force unneeded repairs. Get you in and out as quickly as possible. Additionally,Great service manager. More

by ccmild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 08, 2024

Considerate, warm, informative! I always feel like they are extremely trustworthy! Justin was great! He did what was necessary and I felt good about it! More

by peazcarrotz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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