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Liberty Subaru - Service Center

Libertyville, IL

4.6
124 Reviews

124 Reviews of Liberty Subaru - Service Center

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June 25, 2021

I have purchased three new vehicles from Libert Subaru (so far). If Dan Szumal and Elmer Hansen are still there when I need another new vehicle, it will be number four. Liberty is not the closest dealers More

by jhenmueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Szumal, Elmer Hansen
Jun 28, 2021 -

Liberty Subaru responded

Hi jhenmueller, thank you for the good rating! We truly appreciate you making the drive to see Dan and Elmer and hope you have enjoyed your visit with us. If there is anything else we can assist with, please give us a call. We're always happy to help! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

March 14, 2021

This review is about Peter, the car education specialist, who recently spent about an hour with me going over the fine points of my new Outback. Peter did a fantastic job helping me to become more comfortabl More

by Mhalperin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Golebiak
Mar 15, 2021 -

Liberty Subaru responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an outstanding team. Thank you for choosing Liberty Auto City. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 27, 2020

Excellent Service Scheduled oil change and a window replacement handled quickly and easily. I generally don't like dealer service, but Liberty Subaru is a painless exp More

by starr6550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2020 -

Liberty Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Take care!

June 16, 2019

Great service Service & Body Shop took care of both damage to the passenger side door + a recall. A bit of back and forth via phone to get all the work done -- but More

by juliecampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2019 -

Liberty Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Sincerely, Agata Klos I Customer Relations Manager

June 12, 2019

Best Subaru service! No hassles, fast, friendly and thorough and a car wash! Clean, comfortable & spacious waiting room with wi-fi - Liberty is the place I will continue t More

by sandy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Hansen
Jul 18, 2019 -

Liberty Subaru responded

Sandy, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care! Agata Klos I Customer Relations Manager

May 28, 2019

Great Service Experience I had an appointment the other day at Libertyville Subaru Service that turned out great. Everyone I had contact with was professional and friendly. I More

by jeanne marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2019

Recall fixed Needed to get our Forester in to take care of a recall. Liberty made it quick and easy. We got the car back as promised. More

by Lynn4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2019

A wonderful experience! I'm always pleased when I visit Liberty Auto City for maintenance on my Subaru Forester. Service is quick and friendly every time I visit. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2019

Oil change I was promptly welcomed and processed for my vehicle’s oil change. All questions were fully answered and service was quickly delivered. It was a tot More

by Subaru#5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2019

Great experience! First time here and everyone was very welcoming. Service was efficient and excellent. They were very honest about what was needed. This will be our More

by TSB
Recommend Dealer
Yes