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Liberty Subaru - Service Center

Libertyville, IL

4.6
124 Reviews

124 Reviews of Liberty Subaru - Service Center

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October 20, 2024

They are easy to work with and they seem to really care about the customer. More

by HOWIESANDRA
Service Communication
Recommend Dealer
Yes
Oct 21, 2024 -

Liberty Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joey, Peter, and our team met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

October 20, 2024

Tom was to order new carpet and call me Regarding when to make appointment for installation. Would call 10/18 with all that info. Haven’t heard anything from anyone at Liberty More

by PHILBRODIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armi Matienzo, Arturo Torres, Daijon Davis
Oct 22, 2024 -

Liberty Subaru responded

Phil, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

October 20, 2024

Service people was all great. ....justin was great My car feels all clean and sparkly More

by ADEERFRIEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024 -

Liberty Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin, and our service team, and we look forward to working with you again.

October 19, 2024

Very helpful, kind and understanding. Willing to answer anything I asked. Will tell all how great they are. More

by PLOFFREDO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 20, 2024 -

Liberty Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2024

The service department is great! Easy to make appointments, they are prompt and courteous when servicing the vehicle. Everything is explained in detail and in advance on what is be More

by kenjaski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024 -

Liberty Subaru responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, Ken, and we hope to see you again!

October 12, 2024

This a review on my new 2024 Subaru Impreza Sport purchase from Liberty Subaru Sept 2024. The folks at Liberty Subaru provided such a great customer service experience from top to bottom; whether is More

by YOSUFC
Recommend Dealer
Yes
Oct 13, 2024 -

Liberty Subaru responded

We are very happy to hear Christian, James, Dan, Peter, and Daijon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new 2024 Subaru Impreza Sport!

September 09, 2024

I needed an oil change and, on a whim, decided to call my local dealer(Kenosha) and asked for a callback since they were busy. Did not receive a call back, so I call here and was quickly worked into the sche More

by Mike A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024 -

Liberty Subaru responded

Thank you for your feedback and we do apologize for the handprints! It has been a pleasure serving you. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

September 09, 2024

They were friendly and efficient. I enjoyed the snacks and water in the waiting room. More

by CWIDAKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
Sep 10, 2024 -

Liberty Subaru responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 08, 2024

This dealership is friendly and efficient. I like the text reminders they send for service. Also you can get an appointment quickly More

by ingried roland kubitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024 -

Liberty Subaru responded

Thank you for your very kind review, Ingried! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

September 07, 2024

The process was very easy. The time I wanted was available. The staff made the experience excellent. More

by ddcrampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2024 -

Liberty Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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