Liberty Subaru
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Wishing that zero stars was an option My husband purchased a Subaru Legacy in February of 2017 and we just received a notice from the Cook County Department of Revenue stating that this de My husband purchased a Subaru Legacy in February of 2017 and we just received a notice from the Cook County Department of Revenue stating that this dealership did not pay the proper Cook County taxes. I’ve made several attempts to contact their Finance Department so that they could assist me with correcting THEIR error, but no one will respond. I’m not sure why taxes weren’t calculated correctly at the time of the purchase, but judging from their lack of response I have to assume that someone is choosing to not be accountable for their error. Watch out... More
Makes it easy! We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy a We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy and always willing to help. Dan has always worked with us (and Elmer; and the Service Department) to make sure we were happy and that we get whatever we needed to make things go easy. If you stop by the dealership, look for Dan and his wry smile... you get the best that Liberty Auto City has to offer. More
amazing caring staff! seriously the most amazing experience buying a new car here! This was pretty much my first time buying a car by myself and Charles helped me every ste seriously the most amazing experience buying a new car here! This was pretty much my first time buying a car by myself and Charles helped me every step of the way! Well all of the staff there honestly. They took the time to explain everything to me down to every button on my new car. I would 100% come back for my next car here without a doubt! you guys have turned me into a loyal customer lol More
Charles Perchak is a top notch car salesman I have had the privilege of working with Charles three times over the last few years. Not only is Charles a great guy to work with, but he is patient I have had the privilege of working with Charles three times over the last few years. Not only is Charles a great guy to work with, but he is patient, listens and always has had my best interests in mind in helping myself and my family members find a car. Charles is someone I would highly recommend working with at this Subaru dealership. He will go above and beyond for you and do whatever it takes to my you a happy customer. He has done that for me time and time again. I know when I need another car, I will call upon Subaru and Charles Perchak to help me in the process. He and Subaru are best-in-class! More
Great professional Elmer has been there for me every time I had an issue or a question for 6 years from the day I bought my new car to present. Elmer has been there for me every time I had an issue or a question for 6 years from the day I bought my new car to present. More
Salesman Makes A Difference Thanks to our sales person, Charles Perchak, buying a our first Subaru was a easy and unpressured experience. We knew what we wanted, Charles and the Thanks to our sales person, Charles Perchak, buying a our first Subaru was a easy and unpressured experience. We knew what we wanted, Charles and the management found it in the Chicago area and delivered it. After shopping around, including using our Costoco membership, we felt we got a fair and reasonable deal, plus a few extras. More
Great Customer Service Charles went out of his way to be informative, helpful, and customer-focused. We did not feel any pressure, but we did perceive a desire to be as hel Charles went out of his way to be informative, helpful, and customer-focused. We did not feel any pressure, but we did perceive a desire to be as helpful to us as possible, even after our purchase deal was assured. We sensed that his responses to our comments were straightforward and we appreciated that. Replacing a car is not one of my favorite activities, but he made it as easy as possible. More
A Great Car-Buying Experience! Waking into the dealership was a pleasant surprise -no deluge of salespeople vying for our attention. They seem to have a system and take turns appro Waking into the dealership was a pleasant surprise -no deluge of salespeople vying for our attention. They seem to have a system and take turns approaching customers. Charles was "in line" when I made my first visit there. I immediately explained that I wasn't buying a car that day. He responded that this was fine because he wasn't selling me a car that day. After a good laugh, he showed me the vehicle I was interested in, answered all of my questions and sent me on my way with no pressure to buy. When my wife and I returned, we asked for Charles who proceeded to share with her all that he'd told me. We took a test drive and then sat with him to talk price. We explained that we wanted his best offers for the new car and for our trade-in as we'd done our homework and we didn't want to waste time haggling. Amazingly, Charles returned with exactly what we expected for our trade and a better-than-expected price for the new car. Trust me, we did our homework! The rest was easy. This was by far our best car-buying experience yet. More
Great buying experience We have had such great experiences at Liberty Auto working with Charles and Elmer. We purchased a new Subaru last year after working with Charles. W We have had such great experiences at Liberty Auto working with Charles and Elmer. We purchased a new Subaru last year after working with Charles. We immediately wanted to work with him again when we were ready for a second new Subaru recently. He is extremely professional and made it such a pleasant experience for us both times. When we let him know that we had a limited amount of time when we picked up the car, Charles and Elmer made sure the entire team worked together to get us out the door on time and we know that could not have been easy. They were very organized and made the process so easy for us. The team definitely went above and beyond to help meet our needs. We are thrilled with our new Outback! Thank you! More
Crazy experience, but Excellent! We went there (not knowing) there was a radio station promotion happening. It was CRAZY busy in there! Somehow Charles managed to find us in the mix We went there (not knowing) there was a radio station promotion happening. It was CRAZY busy in there! Somehow Charles managed to find us in the mix and really stepped up to the plate to help us. I was not familiar with any of the products and Charles took his time showing us all the vehicles, explaining everything and anything that we had questions on. After test driving a vehicle, he helped us get into the perfect vehicle for me. Charles and Elmer helped us get into the perfect car at the perfect price! I would highly recommend Liberty Auto! More