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Liberty Subaru

Libertyville, IL

4.7
307 Reviews
Liberty Subaru was established in 1965 and is proudly family owned and operated. Recently renovated with our Grand Opening event held in January 2018, we are fully invested in our customers. Our staff is ready to provide the best possible experience you'll ever have. Let's face it, you have choices and we want to make Liberty Subaru your preferred dealership to conduct business with. Our brand new showroom was built to make any time you spend here with us a comfortable and enjoyable experience.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 307 reviews

June 01, 2021

Vanessa was amazing! My husband and I drove an hour to Libertyville after a poor experience at a dealership near our home. She was wonderful. More

by sarahgrusnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Pfiffner, Vanessa Mhango, Armi Matienzo
Jun 02, 2021 -

Liberty Subaru responded

sarahgrusnick, Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Liberty Auto City & we hope to see you again soon. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 24, 2021

I would give this dealership a lower rating if I could. The car I purchased had a few minor problems. Once they sold me the car they didn't want anything to do with me. Thank goodness for Craig Huber. More

by Nox
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Huber, Christian Pfiffner
May 25, 2021 -

Liberty Subaru responded

Nox, we strive for 100% customer satisfaction and surely missed the mark here. Please reach out to me so we may discuss this further. Your opinion is very important to us as well as your business. I look forward to speaking with you soon. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 24, 2021

Vanessa was FANTASTIC!! I knew I didn't want some bro mansplaining cars to me. I specifically requested a female sales rep. I would've given Lincoln Auto 5 stars had it not taken me a couple requests bef More

by Amber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Mhango
May 24, 2021 -

Liberty Subaru responded

Hi Amber, thank you for taking the time to share your experience. We're so glad to hear that Vanessa and our team made your experience here a great one. Have a great day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 22, 2021

Yesterday, we purchased our second Subaru at Liberty since 2019. Charles Perchak made the experience SO much fun. Professional, knowledgeable, low key, friendly and obviously well liked by former cust More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perchak, Christian Pfiffner
May 24, 2021 -

Liberty Subaru responded

Thanks for the kind rating, Barb! We hope to see you again at Liberty Auto City. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 13, 2021

Best dealership experience ever! Perfect no-pressure sales assistance by Charles Perchak, and finance & education follow-up was excellent. Liberty customer care staff are rockstars. More

by dijarvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perchak, Peter Golebiak, Christian Pfiffner
May 14, 2021 -

Liberty Subaru responded

Thank you for the five-star rating and positive feedback! We're thrilled to hear that you had a great experience with Charles. We value your business at Liberty Auto City and we hope to see you again in the future! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 11, 2021

My wife and I set up an appointment to see a car that was for sale. We had found a price listed on TrueCar and verified with the dealer that they would honor the price. We arrived to see the car. We drove ar More

by nwcstl247
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Flores
May 11, 2021 -

Liberty Subaru responded

nwcstl247, we strive for 100% customer satisfaction and surely missed the mark here. Please reach out to me so we may discuss this further. Your opinion is very important to us as well as your business. I look forward to speaking with you soon. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 03, 2021

Service was friendly and professional. I got a car same Service was friendly and professional. I got a car same day. Was able to test drive. Price was a little bit higher than I expected. -------- More

by fooksz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perchak, Christian Pfiffner
May 03, 2021 -

Liberty Subaru responded

ZF, thank you for the positive feedback. We're very glad that our team was able to help you quickly and efficiently in getting you a new car. Thank you for choosing Liberty Auto City! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 03, 2021

I highly recommended Damian Podgorski.Me and my husband I highly recommended Damian Podgorski. Me and my husband stop by here last week to look around for the first time and damian was very helpful but we More

by Shelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Podgorski
May 03, 2021 -

Liberty Subaru responded

Hi Shelly, thank you for taking the time to leave us a positive review. We're so glad that Damian was able to help you out and find you a vehicle you love. We wish you all the best with your new Crosstrek and look forward to your next visit with us! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

April 26, 2021

Damien was a great salesperson. He was not only very knowledgeable about the car, but was very friendly and easy to work with! He made sure i knew all of the cars features and new safety features More

by Debbie R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Podgorski
Apr 27, 2021 -

Liberty Subaru responded

Hi Debbie, thank you for the 5 star review. We're very glad that Damien made your experience here a great one and was able to help you learn all of what the car has to offer. Have a great day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

April 22, 2021

Really helpful and made the process so easy and quick. Dan Magana was so efficient and helped me find an amazing car. I couldn’t be happier More

by Jordanariel0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana
Apr 23, 2021 -

Liberty Subaru responded

Thank you, Jordanariel0815! We appreciate your awesome feedback. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

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