Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Liberty Subaru
Libertyville, IL
304 Reviews
Liberty Subaru was established in 1965 and is proudly family owned and operated. Recently renovated with our Grand Opening event held in January 2018, we are fully invested in our customers. Our staff is ready to provide the best possible experience you'll ever have. Let's face it, you have choices and we want to make Liberty Subaru your preferred dealership to conduct business with. Our brand new showroom was built to make any time you spend here with us a comfortable and enjoyable experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 304 reviews
November 25, 2024
Pleasant, courteous, professional. Very easy in negotiation. Damian was good to work with, also the manager was very easy to work with Very easy in negotiation. Damian was good to work with, also the manager was very easy to work with More
by Hamayun Mian
Employees Worked With
November 21, 2024
Charles was an amazing size person along with his team Miguel and Peter. It was a wonderful experience buying a brand new car from this dealership and Charles made the transition smooth and easy. I woul Miguel and Peter. It was a wonderful experience buying a brand new car from this dealership and Charles made the transition smooth and easy. I would always recommend him and his team in this particular dealer. More
by danuta_miki
November 07, 2024
Dealer was easy to work with. Was very fair in negotiation and was quick. Hector was a great person to work with along with all of the employees Was very fair in negotiation and was quick. Hector was a great person to work with along with all of the employees More
by Ajschirpke
Verified CustomerOctober 20, 2024
Tom was to order new carpet and call me Regarding when to make appointment for installation. Would call 10/18 with all that info. Haven’t heard anything from anyone at Liberty to make appointment for installation. Would call 10/18 with all that info. Haven’t heard anything from anyone at Liberty More
by PHILBRODIE
Employees Worked With
Armi Matienzo, Arturo Torres, Daijon Davis
October 19, 2024
The service department is great! Easy to make appointments, they are prompt and courteous when servicing the vehicle. Everything is explained in detail and in advance on what is be Easy to make appointments, they are prompt and courteous when servicing the vehicle. Everything is explained in detail and in advance on what is being done and why. All dealerships should have a service department like they do. More
by kenjaski
October 15, 2024
Great experience at this dealership! Bought a new 2024 Ascent Ltd and couldn't be happier. Ron Robbins was a great salesperson and very knowledgeable about the vehicle. Both Ron and Chri Bought a new 2024 Ascent Ltd and couldn't be happier. Ron Robbins was a great salesperson and very knowledgeable about the vehicle. Both Ron and Chris Pfiffner took us for 2 test drives and explained everything very well. Rich O'Connor the manager was great to work with and very fair in closing the deal. Miguel Hernandez was awesome in completing the sales paperwork and selling us an extended warranty for a fair price. Michael Goch was excellent in explaining everything about the vehicle before we drove it out of the showroom. All in all we recommend this dealership if you are looking for a good deal and for great people to work with. It made for a pleasurable buying experience!! If looking for a Subaru, this is the place to shop!! More
by JACSHEWICZ
Employees Worked With
Other Employees :
Michael Goch
October 12, 2024
This a review on my new 2024 Subaru Impreza Sport purchase from Liberty Subaru Sept 2024. The folks at Liberty Subaru provided such a great customer service experience from top to bottom; whether is purchase from Liberty Subaru Sept 2024. The folks at Liberty Subaru provided such a great customer service experience from top to bottom; whether is was First Contact over the Internet [Daijon], On Site Sales [Christian], Management [James], Finance [Dan], or the Product Specialist [Peter], they ALL knew the Subaru brand inside and out, were courteous, friendly, knowledgeable, warm, and welcoming. The BEST car buying experience I have had in a very long time [and I usually purchase a car every 3-5 years]. They literally spent an hour going over every detail and function of our new Subaru and made it clear that we could call them anytime to ask questions and even gave us a $25 gas card! They really made sure you felt like that you mattered to them as their customer. Only downside for me personally was that they were located nearly an hour away from my home, but it turned out to be very much worth the trip. They are also a Costco Auto program dealer so they knew how to navigate that program, making the deal incredible and hassle free. I loved them so much that I will plan to look them up even for a future used vehicle. Hats off to the team at Liberty Subaru for keeping customer service alive in a day and age when many dealers just focus on getting the sale but forget the customer service. More
by YOSUFC
