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Liberty Mazda - Service Center

Hartford, CT

4.8
1,032 Reviews

1,032 Reviews of Liberty Mazda - Service Center

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November 28, 2023

My car is always well taken care of at Liberty Mazda. Excellent service and a friendly staff More

by DANIELKARIMIAN
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Nov 28, 2023 -

Liberty Mazda responded

Daniel, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 28, 2023

Very thorough and the service rep clearly explained the recommendations. They also saw me early which helped with my busy day More

by KERILYNM
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Nov 29, 2023 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Carrie and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

November 27, 2023

I had an appointment originally scheduled for 2:00 but something came up. Jason and his team were able to accommodate me first thing in the morning. I drive nearly an hour and a half to get to Liberty Maz More

by BDPARE
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Nov 27, 2023 -

Liberty Mazda responded

Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that our team was able to help you out! We appreciate you making the trek to see us, and we will pass along your kind words to Jason. Thank you for choosing Liberty Mazda!

November 25, 2023

Very friendly; great communication Everyone we worked with was very friendly. The car was ready when promised- no surprises More

by JOAN.SKELLEY
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Nov 26, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we could help, Joan, and we hope to see you again!

November 24, 2023

Excellent service. In and out easily and quickly. Appreciate the car wash as well. Good waiting area More

by KARLENE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Karlene, and we look forward to working with you again.

November 24, 2023

Everyone is always kind and helpful and very caring The manager & Bradly always takes good care of me . I love the service. I get appt right away never have to wait to long to get appointment . Thanks Mazd More

by Aminah stevens
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Nov 24, 2023 -

Aminah stevens responded

Thanks Mazda for servicing my car!!!!!

Nov 26, 2023 -

Liberty Mazda responded

Thank you so much for your kind words, Aminah, and for taking the time to leave us this wonderful feedback!

November 23, 2023

Easy and efficient. It was very efficient. They did what they said in a speedy manner and communicated it clearly. More

by Zack.burd
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Nov 24, 2023 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2023

She is helpful, friendly and so professional. And responsive. I would buy a car from Liberty bc the team is so nice. More

by DONALD.EVANS33
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Nov 24, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department, Donald! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 23, 2023

It was very professional and friendly service. Car was washed and vacuum. It was also done on time. More

by DSARD1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

November 22, 2023

They were very understanding, cooperative and went way above and beyond other Mazda dealerships. They worked for me with corporate Mazda to fix an expensive issue that was a major expense with little out More

by MARIACSANSON
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Nov 24, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department, Maria! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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