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Liberty Mazda - Service Center

Hartford, CT

4.8
1,032 Reviews

1,032 Reviews of Liberty Mazda - Service Center

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December 29, 2023

Mazda employees were courteous and responsive. They were helpful in explaining the work my car needed. The dealership office/area was clean and comfortable to wait. More

by Elmia420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 28, 2023

Easy scheduling. My tune up uncovered a need for new brakes and they got me in the next morning and provided a loaner car. The price was fair and was explained to me More

by MOLLOY.MAEVE
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Dec 29, 2023 -

Liberty Mazda responded

Thank you, Maeve, for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 26, 2023

Respectful people, and everything went fine. I was greeted upon arrival, they kept me informed about everything that was goin on. More

by PAWELBUREK
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Dec 28, 2023 -

Liberty Mazda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

December 26, 2023

Always positive. Great team. Great customer service. I am always treated with respect and courtesy. I always feel that I can trust the service team. Thank you. More

by LKNGCC
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 28, 2023 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

December 25, 2023

Accommodating Efficient Eager to listen to what I was experiencing with my car Very helpful More

by jenwmor
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Dec 26, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 24, 2023

excellent good service I feel greatly blessed to have found the car I dreamed of thanks liberty mazda More

by LIZARAGON71
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 26, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 22, 2023

From purchase to service I have been impressed with Liberty Mazda! I appreciate the honest feedback and advice for my vehicle. More

by Ldjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2023

Very attentive to my needs. Definitely went above and beyond to make sure any issues were resolved with the vehicle before turning it back over to me More

by DAKOTA.FLINT
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 18, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 17, 2023

I prefer this dealership to the prior dealership I used to frequent in Massachusetts in West springfield. I leased a car but they never had any Service availability so I drive 35 minutes out of my way to H More

by ND.ROBERTS
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Dec 17, 2023 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

December 17, 2023

They are always kind and accommodating. We love everyone who works there! They are always able and willing to help when we're in a bind More

by CLHARTWIG42
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Dec 18, 2023 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carrie met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

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