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Liberty Hyundai
Mahwah, NJ
1,118 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,118 reviews
July 13, 2014
Easy and no Hassel Was a pleasure dealing with Bob, he helped me get the car I wanted and explained all financing and took my trade in. Bob was knowledgeable and very ac Was a pleasure dealing with Bob, he helped me get the car I wanted and explained all financing and took my trade in. Bob was knowledgeable and very accommodating in all facets of getting a new car. I would Highly recommend him and the dealership for the overall experience More
by Richie N
Employees Worked With
Bob Sealy
May 25, 2014
Easy, no pressure purchase I had trouble locating the exact Hyundai Santa Fe I wanted to purchase in my area, and local dealers were unwilling to help us look outside of 100 mil I had trouble locating the exact Hyundai Santa Fe I wanted to purchase in my area, and local dealers were unwilling to help us look outside of 100 miles to find us the specs we wanted. I found several New Jersey dealerships on the Hyundai website offering the combination we were looking for in colors we wanted (2014 Limited w/tech package). When i contacted Liberty, Eddie was responsive and straightforward about the price and the process for purchasing the vehicle. I received a competitive price from Liberty on my first ask, rather than a high dealership starting offer price and so we were able to quickly strike a deal. We settled on a day I would travel from DC to North Jersey to pick up the vehicle. During the two days in between, Eddie and Gregg did everything to minimize paperwork and waiting on the pick up day, so i could get back on the road and back home with my new car. Gregg found a rate for us with no gimmicks at more than a percent lower than the already attractive dealer incentive rate. On the day of pickup, Liberty offered to pick me up from the local train station. When I arrived, the car was shined and polished and waiting in front for Me. Rai showed me around all the features of the vehicle, explaining the nav. system, blue link, instrument cluster, controls and everything else about the car. Then Gregg brought me through all the paperwork and for the loan. While Gregg did show me all the possible add-ons and other offerings from the dealership, he presented these while still advocating for my best interests. I've been at signings where dealers have added on expenses where i didn't want them, or pushed me to purchase things i didn't want. Gregg did not do this. He told me what was available, showed me total price, financed price per month, and helped me through the process. Again, I really felt like he was helping me through this process, not pushing me, and I appreciate this. The team at Liberty had me in my new car and on my home in about an hour, and i couldn't be more pleased. I felt a high level of trust through the whole process. Thanks so much, love the car and the experience. More
by DCBrian25
Employees Worked With
Rai, Eddie Saint-Preux
April 11, 2014
Interesting Lost Opportunity I stopped here to do a lease return of a Sonata and was referred to Ty. He asked if I bought it there and I said no. He immediately dismissed me and I stopped here to do a lease return of a Sonata and was referred to Ty. He asked if I bought it there and I said no. He immediately dismissed me and said I cant return it here. Hyundai had told me I could but hey its his call. What he didn't know was that the returned Sonata was 3 years old with less than 10K miles so he might have wanted it for resale. And he also didn't know that I wanted to purchase a 2015 loaded Genesis. All because he just didn't ask me. Sometimes Karma is really funny. I do go here for my Hyundai service and they are very helpful. Especially MaryAnne who really is an amazing employee. So go here for Service but not for Sales. More
by NJRich
Employees Worked With
Maryanne DiGiovanni
March 09, 2014
My experience at Liberty Hundai was very pleasant . The staff was polite, knowledgable and accommodating . I would return in the future and recommend Libery Hundai to others. staff was polite, knowledgable and accommodating . I would return in the future and recommend Libery Hundai to others. More
by tammykm
Employees Worked With
Ray Arroyo
February 22, 2014
Ray was willing to spend as much time with me as I wanted. He was very good at explaining all the car features and even paired my cell phone for me. Showed me the quick reference book and answered all wanted. He was very good at explaining all the car features and even paired my cell phone for me. Showed me the quick reference book and answered all my questions. More
by Croukema
Employees Worked With
Ray Arroyo
February 04, 2014
Gabriella was very nice and made us feel very comfortable in our buying experience. She was not pushy and broke down all the numbers in an understandable manner. She also gave us multiple follow up calls aft in our buying experience. She was not pushy and broke down all the numbers in an understandable manner. She also gave us multiple follow up calls after the purchase to make sure everything was ok. I would recommend Gabriella to anyone who is looking to buy a Hyundai in the future. More
by aruiz99
January 17, 2014
Gabby was informative, not pushy and friendly. The management team put there heads together to make this deal happen, We are looking to replace another car and we are going to do it at Liberty. Highly management team put there heads together to make this deal happen, We are looking to replace another car and we are going to do it at Liberty. Highly recommend the Dealer and Gabby More
by bstrada
January 12, 2014
Chris is a super salesman, he is eager to serve, anxioous to perform. Gregg in Finance was equally anxious to explain all the service plans. Tw oassets to a great dealership. 10 plus rating. to perform. Gregg in Finance was equally anxious to explain all the service plans. Tw oassets to a great dealership. 10 plus rating. More
by apietro95
Employees Worked With
Chris Werling
December 19, 2013
Overall terrible people. Agree with previous post about false friendliness with terms such as "pal", "buddy", etc. We were promised to be able to return our car here though not originally leased at thi false friendliness with terms such as "pal", "buddy", etc. We were promised to be able to return our car here though not originally leased at this dealership, made am appointment, arrived and were turned away. I was with my wife who was 8 months pregnant at time, and not only were we shouted at, treated like disabled children and given no basic human courtesy, the refused to take the car back even though we had the appointment and we had confirmed with corporate that they would have to take the car. They even went to far as to insinuate we were lying about making an appointment. We believe it was because the month before, the evaluated the car for the end of lease buy-out option and noticed a few things that would make the car difficult to sell from their lot. They claimed there was no room, but when we had made the appointment only hours before there was enough room? We dealt with reg floor salesman, manager and the head/owner of the dealership. All were nasty to my wife and myself Never using them again. Tl;dr Liberypty Hyundai salespeople and managers are xxxxxxxx. Never use this dealership, even if your first born sons life depended on it. They would screw you over anyway. If you want more of the story or names (Ryan the sales guy and DeSalvia the owner) feel free to email me and ask. Nechama1022@gmail,com I wish I could give them 0 stars Was this review …? More
by neil po
Employees Worked With
Eddie Saint-Preux
