Liberty Hyundai

My trust is now lost I have purchased multiple cars and have done all my service with this Liberty Hyundai service. I travel over 10 miles to get to them when there is ano I have purchased multiple cars and have done all my service with this Liberty Hyundai service. I travel over 10 miles to get to them when there is another Hyundai dealer 2 miles from me. The service USED to be that good at Liberty. I really trusted them but no more. I made my appointment and discussed my needs. I specifically told Maryanne I did not need an oil change as I had done one locally last week. She told me I needed rear brakes and a cabin filter service. Plus an intermediate service (less the oil change). I was told the cost would be $523. That day I received coupons in the mail from Hyundai. I called Maryanne and she said to leave them in the car when I drop it off at night. I left the car at night with the coupons securely and obviously on the dashboard.The coupons should have reduced the price by $92. I asked to check some bulbs and was called in the afternoon that 8 various bulbs were needed for $132. I agreed. When I came to pick up the car here is what happened: 1) They did an oil change! 2) They charged me for 2 bulbs for 2 sockets that are shorted out. The bulbs were $15 each. If the sockets don't work, why do I need the bulbs??? 3) Not only did they not apply $92 in coupons they claim they don't have them. I wish I had remembered when I was there because I was smart enough to take a photo of the coupons before I left the car. I told the gentleman who assisted me (Steve?) that one of the coupons was for $12 for the cabin filter. He said there is no such thing as a $12 coupon for a cabin filter but he can give me $7.50 off. Guess what Steve? I have a photo of it! Steve did try to help and gave me some discounts which brought the total down from $766 to $702. 3) They tried to sell me a battery for $189 but I do not think mine is a problem. I had left the light on in the car overnight so it was dead. $189?WOW!. When I went to check the car to make sure all the bulbs works, Steve told me that the 2 front ones (burned out sockets) are only reflectors. I tried to sort out the bill and why so many bulbs and was totally confused so I paid and left. Going home I see that the clock is wrong. They didn't bother to re-set the clock- little sloppy things. I can't go to a dealer if I can't trust them. If they are going to charge so much, the service has to be excellent. I can do things cheaper locally. Liberty Hyundai lost a customer. More

very bad service The sales consultant was more interested on hitting on me than answering my questions about a car. ..so uncomfortable!! you might need to consider o The sales consultant was more interested on hitting on me than answering my questions about a car. ..so uncomfortable!! you might need to consider on re- training somebody again...sales person? where? I ended up buying a car in another Hyundai dealership. thanks? More

Great overall experience My salesman Bob Sealy was a consummate professional. He worked very hard to get me a great deal that left me feeling that I got a great vehicle at a My salesman Bob Sealy was a consummate professional. He worked very hard to get me a great deal that left me feeling that I got a great vehicle at a fair price. He was extremely knowledgeable And made me very comfortable. I felt that his effort on my behalf went above and beyond the average car salesman. Ty could not have been more professional and sealed the deal for me that Liberty Hyundai was the right place for me. Thank you for your fairness and guidance Ty. More

2- New Hyundai 2014 Santa Fe, 2015 Genesis We love our Hyundai 's . Starting in 2009 with a Santa Fe Limted. 2013- Genesis-2014 Santa Fe Sport and 2015 Genesis, Love our cars. We love our Hyundai 's . Starting in 2009 with a Santa Fe Limted. 2013- Genesis-2014 Santa Fe Sport and 2015 Genesis, Love our cars. More

Best Hyundai Service Center Taken my three week old Accent to Wayne Hyundai service center twice for the rear window defogger which had never worked since I picked up the car. T Taken my three week old Accent to Wayne Hyundai service center twice for the rear window defogger which had never worked since I picked up the car. Twice they told me it was working and twice I told them it wasn't. (Maybe Wayne Hyundai think people like to spend hours in service centers waiting to be told they're wrong about whether something works??!!) Took the car to Liberty Hyundai and within an hour they confirmed it wasn't working, isolated the problem (a loose connection) and fixed it. Works great. Maryanne is the absolute best and from now on, it's the only place I'll go to get my car service. (My mom has been going there for 8 years and was the one who told me to go--clearly a case of 'mother knows best'!!) More

My salesperson was so good. When I visited this dealer, Ryan helped and offered the best lease program I needed. But I was visiting other Hyundai dealers around, which basically When I visited this dealer, Ryan helped and offered the best lease program I needed. But I was visiting other Hyundai dealers around, which basically offered a good deal but a monthly payment with downpayment was not satifying. Finally I found out this dealer's offer was the best one with Elentra with the exact package options. I checked other issues all and I was right. So I visited again, and this time Narotam was my salesperson. Ryan was on day off. Anyway, Narotam was kind and friendly and I did not feel any pressure or manipulation. When I visit any dealer if I feel manipulated I do not buy or lease even though the dealer may offer a best price. Everything was OK and he answered all the questions I had, the contract condition for 2 year lease was very good rather, the best! I am satisfied with the service and car itself, Elentra! More

My excellent experience with Liberty Hyundai I recently purchased a Hyundai Sonata from Liberty. From sales to service Liberty delivered a great buying experience that should be the model for all I recently purchased a Hyundai Sonata from Liberty. From sales to service Liberty delivered a great buying experience that should be the model for all car dealerships to follow. Friendly, knowledgeable sales professionals that do not employ "high-pressure" sales tactics. The service facility is state of the art and the staff there are a pleasure to work with as well. I would recommend Liberty Hyundai to friends and family without any hesitation at all; as I know they would be treated well. More

Excellent experience at Mahwah Hyundai Ray was excellent. This is the second car I have leased from him. He is very personable and knows his Hyundai's. Would go back and see him in 36 mo Ray was excellent. This is the second car I have leased from him. He is very personable and knows his Hyundai's. Would go back and see him in 36 months for another car. More

Overall experience at Hyundai The people I delt with at Liberty Hyundai were very straight forward and easy to deal with. They listened to exactly what I was looking for. Originall The people I delt with at Liberty Hyundai were very straight forward and easy to deal with. They listened to exactly what I was looking for. Originally I went to Rockland Hyundai in Nanuet, NY and the salesman and manager we dealt with were awful. I walked out of their with such a headache. I would only buy a car from Liberty Hyundai!! More

Kurt Alton does a great job creating a comfortable environment in which to purchase a new or used car. he is honest and direct. i am very happy with my new car. creating a comfortable environment in which to purchase a new or used car. he is honest and direct. i am very happy with my new car. More