Liberty GMC - Service Center

SERVICE WE TOOK OUR CAR IN FOR SERVICE WHICH SOMETIMES CAN BE UNPLEASANT EXPERIENCE AND WAS TREATED WITH RESPECT AND RECEIVED A PLEASANT EXPERIENCE FRO WE TOOK OUR CAR IN FOR SERVICE WHICH SOMETIMES CAN BE UNPLEASANT EXPERIENCE AND WAS TREATED WITH RESPECT AND RECEIVED A PLEASANT EXPERIENCE FROM TWO VERY CARING PEOPLE ANDY WEATHERLY & GIANNI IACOVO THANK YOU KENNETH & BEVERLY TRONGO More

Oil change Matt greeted me as soon as I arrived.. he was most courteous and pleasant.. I had an oil change that was done in a very timely manner and I was very p Matt greeted me as soon as I arrived.. he was most courteous and pleasant.. I had an oil change that was done in a very timely manner and I was very pleased with the overall results. More

Another great job !!! Sent my 18 year old son up for some service and he was taken care of and not taken advantage of. Had his oil changed and they showed himbacfewvother i Sent my 18 year old son up for some service and he was taken care of and not taken advantage of. Had his oil changed and they showed himbacfewvother items that needed to be fixed. Great job and great ethics!! More

Oil Change Make my appointment for oil change and was greeted within seconds, checked in. matt was Professional in getting the work completed, and explaining wha Make my appointment for oil change and was greeted within seconds, checked in. matt was Professional in getting the work completed, and explaining what I would be expecting in the future for work to be done and cost when needed. ALWAYS Good to go get my service. I drive away with confidence knowing my car is taken care of. Thanks Matt More

New Battery Once again Matt Steigerwald exceeded all expectations in Customer Service. I drove my 99 Yukon into the shop for a new battery finding out the wait w Once again Matt Steigerwald exceeded all expectations in Customer Service. I drove my 99 Yukon into the shop for a new battery finding out the wait would be long due to several customers showing up unannounced. Matt took it upon himself to grab a wrench and install the battery HIMSELF! UNBELIEVABLE! I have never seen a service representative do this in my life. Just proves how dedicated Liberty GMC is to it's long standing customers. Thanks again Matt! More

Terrible I had the worst service I've ever gotten from this guy .He was on the phone with family was having a bad day I had made an appointment prior to comin I had the worst service I've ever gotten from this guy .He was on the phone with family was having a bad day I had made an appointment prior to coming in. worst service I've ever gotten from this guy guy. He was on the phone with family was having a bad day I had made an appointment prior to coming in. I was told I didn't need to bring it after service get done he told me I owed money ! But I have a warranty but since I had gotten it at another dealer he was not able to find it and told me it's not his job to fin my warranty! Stay away from this guy at all possible More

Best Service visit ever! Service representatives Steve Okeson and Matt Steigerwal, far exceeded all expectations during a recent visit to Liberty GMC. Their attention to detai Service representatives Steve Okeson and Matt Steigerwal, far exceeded all expectations during a recent visit to Liberty GMC. Their attention to detail, courteousness, excellent communicative skills and knowledge of my vehicle were the best I've seen since owning the vehicle (16yrs.). Their staff effortlessly brought my GMC back from the ashes. Thanks Steve and Matt for OUTSTANDING SERVICE! More

Awesome job guys ?? I love this place from the employees to the work they do. Amazing service every time and they don't try to rip your off , ever, always so professional I love this place from the employees to the work they do. Amazing service every time and they don't try to rip your off , ever, always so professional :0) thank you guys for all your help. More

great gmc dealership great service rep. great experience I have bought five cars there steve was very helpful in service department . I looked at new cars while there no h great service rep. great experience I have bought five cars there steve was very helpful in service department . I looked at new cars while there no high pressure . More

Never Again Bought a used vehicle from them and within 2 months of owning it had to take it back for the same problem 3 times. All they did was they and put a ban Bought a used vehicle from them and within 2 months of owning it had to take it back for the same problem 3 times. All they did was they and put a band aid on the problem. I had taken the vehicle to another dealership to have the problem looked at and was told what needed to be done, I went back the Liberty GMC shared with them the info as was told that I was on my own. I had to contact the customer relations person there to see if they could help. I was told to bring it in once again so they could look at it. They keep it for 2 days this time, I was told that the service manager and the head service tech was going to look at the problem this time. All they did to address the problem was the same thing they did the following 3 times. I received a call the next day telling me the service manager and tech didn't look at it and they wanted me to bring it back down. When you pay close to 30K for a vehicle that has less than 36,000 miles on it you don't expect have to dumping money into it right away. I had heard great things regarding Liberty but will never go their again and well tell everybody I know that they don't stand behind what they sell and their customers. More